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l2k man
New Member

United Kingdom
74 Posts

Posted - 31 March 2010 :  09:51:43  Show Profile
I am having difficulties with retaining members login. I have uploaded a completely revised site based on the forum. Previously the forum was held in a sub-directory of htdocs, but having renamed default.asp to mainforum.asp the forum is now in htdocs.
When a registered member logs in and then leaves the site, Firefox remembers the member and holds the login, but IE8 does not. Previously it did. As the majority of members use IE8 they are complaining.
I have looked for variances in inc_header, login, inc_function_common but cannot see anything that looks as though it is causing the problem. Any suggestions where to look would be appreciated. The website is http://www.laser2000.org.uk

HuwR
Forum Admin

United Kingdom
20600 Posts

Posted - 31 March 2010 :  12:43:31  Show Profile  Visit HuwR's Homepage
if it used to work for the members who are complaining, tell them to clear their cookies and then re-login, it is probably a cookie conflict, it is unlikely to be code related if it works in firefox.
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l2k man
New Member

United Kingdom
74 Posts

Posted - 31 March 2010 :  13:06:47  Show Profile
Thanks Huw, but I've tried that myself without success.
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AnonJr
Moderator

United States
5768 Posts

Posted - 31 March 2010 :  15:50:22  Show Profile  Visit AnonJr's Homepage
Do you have cookies set to forum or website in your admin options?
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l2k man
New Member

United Kingdom
74 Posts

Posted - 31 March 2010 :  16:58:18  Show Profile
It's set to website. I don't know whether it helps but forum was originally in a subfolder called /chat/ and I had a test site also in a subfolder called /IFPlay/. I have now deleted both those folders, except aspclient in chat which I could not delete, only move up to htdocs. However when I goto Forum Variables Info I get all the variables with /chat/ and /IFPlay/ prefix and without a prefix. I am feeling out of my depth, and not because I took my 4 1/2 year old granddaughter swimming this afternoon.
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Shaggy
Support Moderator

Ireland
6780 Posts

Posted - 01 April 2010 :  05:08:44  Show Profile
Try changing the unique ID for your cookies and see if that helps. Find the following on or around line 103 of config.asp and change the Snitz00 to something else:
Dim strUniqueID : strUniqueID = "Snitz00"

Search is your friend
“I was having a mildly paranoid day, mostly due to the
fact that the mad priest lady from over the river had
taken to nailing weasels to my front door again.”
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Classicmotorcycling
Development Team Leader

Australia
2085 Posts

Posted - 01 April 2010 :  06:01:45  Show Profile
Have you tried going in to Admin Options (www.forumname.com/admin_home.asp for example) and changed the URL of the forum in Main Forum Configuration and set the Forum URL:?

quote:
Originally posted by l2k man

It's set to website. I don't know whether it helps but forum was originally in a subfolder called /chat/ and I had a test site also in a subfolder called /IFPlay/. I have now deleted both those folders, except aspclient in chat which I could not delete, only move up to htdocs. However when I goto Forum Variables Info I get all the variables with /chat/ and /IFPlay/ prefix and without a prefix. I am feeling out of my depth, and not because I took my 4 1/2 year old granddaughter swimming this afternoon.



Just thought that I would ask tat question since the Forum Vaiables are still showing the folder /chat/....

Cheers,

David Greening
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l2k man
New Member

United Kingdom
74 Posts

Posted - 01 April 2010 :  06:34:50  Show Profile
Hi Shaggy and Classic,
Firsly there isn't Dim strUniqueID in my config.asp, but maybe that's because I am still using 3.4.03. It is in 07, but I am reluctant to upgrade until I have mastered where I am. (I inherited the site at 3.4.03) Is it OK just to add the line 'Dim strUniqueID : strUniqueID = "Snitz00" ' immediately after ' Const intCookieDuration = 30 '?

re Forum Variables, I have deleted the folder /chat/ and the folder /IFPlay/. I have set the Forum URL to http://www.laser2000.org.uk/ and the Images location to ../ . If I look in the actual database the /chat/ prefix is not there 'FORUM_CONFIG_NEW' I have found that I am also having problems in that topic.asp is calling the fileicons from /chat/ even though I have fileicons in htdocs. So if I delete the files in /chat/ the icons disappear.
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Classicmotorcycling
Development Team Leader

Australia
2085 Posts

Posted - 01 April 2010 :  10:43:43  Show Profile
I am pretty sure it has to do with the 3 sets of Application Variables in your Database.

You have the following types of listed App Var's

/ifplay/
/chat/
/

As per the e-mail, after backing up your Database, remove the /ifplay/ and the /chat/ entries (all 478 entries) and leave the last set of 239 as the site is seeing them and getting confused as it has found the Variable that you are asking for which the /ifplay/ and the /chat/ App Var's are before the needed ones.

Let us know how you go.

Cheers,

David Greening
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HuwR
Forum Admin

United Kingdom
20600 Posts

Posted - 01 April 2010 :  11:10:10  Show Profile  Visit HuwR's Homepage
have you tired the 'check installation'link under admin options, that should force it to reload the application variables
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l2k man
New Member

United Kingdom
74 Posts

Posted - 01 April 2010 :  13:14:45  Show Profile
With many thanks to Classic, and your e-mails. I have looked at the database FORUM_CONFIG_NEW, but cannot find any /ifplay/ or /chat/ entries. I have also tried the check installation, but that didn't help. The bit I really cannot understand is why I can see the /ifplay/ and /chat/ entries in admin options, Forum Variables Information, yet they are not there when I open the database in access.
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HuwR
Forum Admin

United Kingdom
20600 Posts

Posted - 01 April 2010 :  13:50:47  Show Profile  Visit HuwR's Homepage
because the forum variables page is not showing you what is in the database it is showing you the application variables from the webserver
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l2k man
New Member

United Kingdom
74 Posts

Posted - 01 April 2010 :  14:22:30  Show Profile
OK, so how can I delete them?
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l2k man
New Member

United Kingdom
74 Posts

Posted - 08 May 2010 :  12:10:46  Show Profile
An update on this topic. All the unwanted application variables have now been deleted, but the problem still persists. I hadn't noticed before, as my default browser is Firefox, but IE8 also loses my login on this forum, when I close IE. I guess it is an IE issue rather than a Snitz issue, especially as I have found others with the same problem on other sites.
http://blogs.msdn.com/ieinternals/archive/2009/09/11/Troubleshooting-Stored-Login-Problems-in-IE.aspx?CommentPosted=true#commentmessage. Don't we just luv Microsoft!!

Edited by - l2k man on 08 May 2010 12:11:13
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HuwR
Forum Admin

United Kingdom
20600 Posts

Posted - 08 May 2010 :  13:50:42  Show Profile  Visit HuwR's Homepage
I think you will find that these IE8 'features' were requested by users don't ya just luv 'em

MVC .net dev/test site | MVC .net running on Raspberry Pi
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l2k man
New Member

United Kingdom
74 Posts

Posted - 09 May 2010 :  12:25:59  Show Profile
I would like to know whether anyone else has this problem. I have gone back to our previous set up, where the forum was in a sub-directory, /chat/ . In that case login is retained. Yet I cannot see any difference in the relevant scripts that would explain why. I have at least one member who is persistent in wanting a resolution to this. Yes I have recommended putting IE where it should be and using Firefox, to no avail.
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