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britinusa
Starting Member
United States
3 Posts |
 Posted - 20 February 2009 : 20:43:57
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Anyone running snitz on a godaddy server?
Just installed (from another server elsewhere) and can access all the features except email.
Cannot change a profiles email (keep getting 'Server rejected one or more recipients' error)
Cannot send email via members link (no errors, mail just never arrives)
I backed up all the files from my old server, installed them on the new server (godaddy)
Driving me nuts.
Paul< |
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leatherlips
Senior Member
USA
1838 Posts |
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britinusa
Starting Member
United States
3 Posts |
Posted - 23 February 2009 : 08:07:31
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Thanks for those ideas letherlips, (btw, nice site!)
But still no emails being delivered.
Do you have to have any special email accounts perhaps?
Thanks.
Paul
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Podge
Support Moderator
Ireland
3775 Posts |
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TastyNutz
Junior Member
USA
251 Posts |
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leatherlips
Senior Member
USA
1838 Posts |
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Roto
Starting Member
7 Posts |
Posted - 19 March 2009 : 23:43:13
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I would appreciate some help as well with a similar issue and setup.
Everything worked fine until I moved the files to the new server, now the e-mail notifications don't work.....yada, yada, yada...
before I set up the e-mail address of: admin@mydomain.org the forum would successfully transmit internal messages among accounts, but would shoot up an error message pointing to: inc_mail.asp upon send. The forum also stopped sending any e-mail alerts when members had a pending private message on the forum site.
None of the new accounts are getting their login passwords, and the e-mail notification for an unread private message are not getting out to their intended recipients. It all worked before we moved everything to godaddy. Everything else pretty much works better than before with the exception of the outgoing e-mails.
I only have CDONTS available to me.....OK, I also have a ChiliMail option, but it has always been set to CDONTS and has worked before. I have already tried the relay-hosting and the smtpout options with no success.
Please be patient with me. I am learning this stuff as I go. You probably don't want to hear the whole long story.
Thanks in advance,
Roto
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Edited by - Roto on 19 March 2009 23:47:54 |
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Etymon
Advanced Member
United States
2385 Posts |
Posted - 20 March 2009 : 00:25:04
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| Make sure that you click on "Check Installation" in the Admin Section of your forums. Your forum variables may need to be updated. |
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Roto
Starting Member
7 Posts |
Posted - 20 March 2009 : 09:45:10
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I just tried the "check Installation" thing with no apparent results.....
Just for the sake of conversation, unless otherwise stated it is assumed that I have CDONTS component selected, I am pointing to relay-hosting.secureserver.net for the server, and the admin address is admin@mydomain.org
Roto
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AnonJr
Moderator
United States
5768 Posts |
Posted - 20 March 2009 : 09:50:44
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They may now be requiring authentication. Check the help files for your host, as more and more are now turning on authentication - some just aren't telling people when they do.
If it turns out that you do need to enable authentication, look in inc_mail.asp and un-comment the appropriate lines for your component and fill in appropriately. |
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Roto
Starting Member
7 Posts |
Posted - 20 March 2009 : 17:51:10
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I will check in to the host authentication before I post here again.
I know I'm lame, but I have no idea how to actually modify the inc_mail.asp file. I have been using notepad to view it, but I have kept a strict "hands-off" policy. (I didn't want to break it any further) I'm willing to learn what I need to know in order to make this work, but I have no idea how to properly modify the inc_mail.asp file.
The guy who put our web site together is either very smart, or a total moron.....and I'm not sure which is which in any particular case. Typical IT guy. Never returns a call or answers the original question. I'm kinda here on my own, guys.
Respectfully,
Roto
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Etymon
Advanced Member
United States
2385 Posts |
Posted - 20 March 2009 : 18:13:25
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Good thing then that AnonJr is not the typical IT guy.  |
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AnonJr
Moderator
United States
5768 Posts |
Posted - 20 March 2009 : 18:45:15
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quote:
Originally posted by Etymon
Good thing then that AnonJr is not the typical IT guy.
 Thanks... I think.
If you find out that it does require authentication, look at your E-Mail configuration and take note of what e-mail component you are using.
Then, open inc_mail in your favorite code editor. As a side note, if the only editor you have is Notepad, I'd recommend getting something a little better. I personally prefer to use Dreamweaver in code view (NOT the WYSIWYG editor), but if you're on a budget you can use Notepad++ (I keep a portable copy on my USB drive for when I need to edit on a computer I don't have Dreamweaver on). What is best is a discussion best left for another topic as if you ask a dozen programmers what is the best you'll get at least two dozen answers...
Anyway, look for the part of the code that has "Case [yourcomponenthere]" - for instance if you are using CDOSYS, look for case "cdosys".
You will likely see some commented lines - lines with a ' in front of them - used for entering a user name and password. Un-comment those lines and fill in the appropriate info. If you're having any problems, post them and someone will be able to help. In the case of CDOSYS and a couple of the other more common ones, directions have been posted before and are likely just a search away. |
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Roto
Starting Member
7 Posts |
Posted - 22 March 2009 : 21:38:31
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Hey Guys,
No slam was intended towards the people who help others in these forums. I'm not crazy enough to bite the hand that helps me.
Here is what I am looking at on my two available selections:
*****copy starts here*****
case "cdonts"
Set objNewMail = Server.CreateObject ("CDONTS.NewMail")
objNewMail.BodyFormat = 1
objNewMail.MailFormat = 0
on error resume next '## Ignore Errors
objNewMail.Send strSender, strRecipients, strSubject, strMessage
If Err <> 0 Then
Err_Msg = Err_Msg & "<li>Your request was not sent due to the following error: " & Err.Description & "</li>"
End if
on error resume next '## Ignore Errors
case "chilicdonts"
Set objNewMail = Server.CreateObject ("CDONTS.NewMail")
on error resume next '## Ignore Errors
objNewMail.Host = strMailServer
objNewMail.To = strRecipients
objNewMail.From = strSender
objNewMail.Subject = strSubject
objNewMail.Body = strMessage
objNewMail.Send
If Err <> 0 Then
Err_Msg = Err_Msg & "<li>Your request was not sent due to the following error: " & Err.Description & "</li>"
End if
on error resume next '## Ignore Errors
*****copy ends here*****
I don't know if our guy butchered the section I need to work in, or if he did something real slick and cool.....it doesn't look as if he just commented out the parts I need to work with.
Thanks again,
Roto
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AnonJr
Moderator
United States
5768 Posts |
Posted - 22 March 2009 : 22:29:12
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| Which component are you trying to use? And what ones are installed on your server? (The latter you can find by looking in your admin options. Only the installed components will show on the list.) |
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Roto
Starting Member
7 Posts |
Posted - 23 March 2009 : 13:20:49
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In the e-mail server configuration menu, the only 2 options that appear from the drop-down component selection are: CDONTS and Chili!Mail. I was displaying these 2 component cases from my inc_mail.asp file. I posted the 2 different cases because the CDONTS section (the one that has been in use) looks VERY different from the other cases in the inc_mail file. Unfortunately, my searches for an example of a functioning CDONTS case that uses authentication as well has been unsuccessful to date. I have no reference point to work from. It looks as if our prior hosts have never required authentication in the past.
I am trying to use the CDONTS component.....the same component that has previously been in use on our web site. (in other words, I'm trying to get things to work the way they did prior to changing hosting)
I suppose the thing I really need to know is where do I place the sending e-mail address and the password. I have seen many examples on a CDOSYS setup, but I don't know how to translate this information to CDONTS.
Roto |
Edited by - Roto on 23 March 2009 15:06:40 |
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