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guiguy
Starting Member

1 Posts

Posted - 20 September 2006 :  13:31:36  Show Profile  Visit guiguy's Homepage
I believe others have touched on my question, but not exactly...

The users of my forum will be a small, limited group. In order to either read or post, the person has to register. I need to approve all registrations. And I want to use email confirmation to make sure that they enter their email correctly and to prevent bogus stuff just in case.

What I expect is that a user will register. Then they will receive an email with a confirming link. AFTER they click the link in the confirming email, then and only then will I (the admin) get an email that lets me know that there is a pending member waiting for approval. When I go to the admin panel and approve the pending member, then the member receives an email indicating that they have been approved. If I do not approve, the pending member receives an email indicating that they have not been approved.

While this scenario may result in several additional email messages, it assures that the prospective member and the admin are always informed and no one has to go to the forum to check anything.

Is this scenario possible in the current product?

TIA...
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HuwR
Forum Admin

United Kingdom
20595 Posts

Posted - 20 September 2006 :  13:54:39  Show Profile  Visit HuwR's Homepage
that is very similar to the way it works currently. to require registration to read and post, just turn on the "Require registration" option under "Main Forum Configuration" in admin options this will require all visitors to register before entering the forum, in order for you to recieve an email when someone attempts to register you will need to change the default code, however I am pretty sure that there is a mod that does that (search in the MOD forums) to enable registration approval, just enable the "Restrict Registration" and "E-mail Validation" options which are under "E-mail Server Configuration" in the admin options
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bobmac
Starting Member

USA
14 Posts

Posted - 20 September 2006 :  14:52:31  Show Profile
Thanks, HuwR...

I've added a mod that notifies ME by email that pendings are there to be approved.

However, here's a two-fold problem...

First, the order of the emails is reversed from what I believe they should be. When a user registers, I am (now) notified. However, they don't confirm their email with the activation link until I have approved them. If they entered their email incorrectly, they will never get that confirmation message and will probably think that the admin is holding them up. If they think the Admin never got the word that they are pending, they may try to register again. Then they get a message on the screen that says the email and username are already taken.

IMO, when a user registers, they should get the email with the confirmation link and a message that tells them that AFTER they click the link, the admin will need to approve their membership. THEN, the admin approves, and then the member gets a welcome message. It's a usability thing.

The second issue I have is that when I see the pending member list, all I see is an email address. Since I don't know the email address of everyone who should be approved, I need to see their names as well. Is there a way to see more of their registration info prior to approval? I know that people can provide bogus info, but we can do our best to prevent it.

Thanks for all the great help and support...

BobMac
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ruirib
Snitz Forums Admin

Portugal
26364 Posts

Posted - 20 September 2006 :  15:06:45  Show Profile  Send ruirib a Yahoo! Message
If their email is entered incorrectly, they simply won't get any notification at all, I don't see your point there, sorry.

Ok, your opinion on the order of the approval is noted. I disagree with it and I would say that most forum software works this way.

There is a mod to allow you to check the member's profile for pending members. Have a look at snitzbitz.com.


Snitz 3.4 Readme | Like the support? Support Snitz too
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bobmac
Starting Member

USA
14 Posts

Posted - 20 September 2006 :  22:20:56  Show Profile
quote:
Originally posted by ruirib

If their email is entered incorrectly, they simply won't get any notification at all, I don't see your point there, sorry.


That's my point. They don't know if they entered the wrong email or if the admin is holding up their registration. Since users typically don't think they entered their email incorrectly, they will pester the admin. If the order of events were changed, this might not happen.

quote:
Ok, your opinion on the order of the approval is noted. I disagree with it and I would say that most forum software works this way.


IMO, just because "most forum works this way" is not a valid reason to do something. In fact, if there is a "better" way or a different way that makes things more usable, then we're obligated to implement it. If we don't, there will never be innovation. (FWIW, I've been teaching software design [not coding] to developers for some 15 years. I'm only trying to make a contribution here; it's the least I can do in return for all the great efforts everyone has made here.)

quote:
There is a mod to allow you to check the member's profile for pending members. Have a look at snitzbitz.com.



Will do. Thanks!
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HuwR
Forum Admin

United Kingdom
20595 Posts

Posted - 21 September 2006 :  03:53:38  Show Profile  Visit HuwR's Homepage
quote:
That's my point. They don't know if they entered the wrong email or if the admin is holding up their registration. Since users typically don't think they entered their email incorrectly, they will pester the admin. If the order of events were changed, this might not happen.

well, there isn't really anything we can do about that, how are we supposed to know if their email is correct or not ? and even if they did enter it correctly that is no guarentee that they will recieve it, that depends on their spam filters, which unfortunately users understand even less. The order of events is not actually for the users benefit, it is for the forum admins benefit to prevent mass subscription by bots and bogus emails, changing it to the way you want it would make no difference whatsoever.
except that the mail server would have to bounce far more emails than it does currently.
quote:
IMO, just because "most forum works this way" is not a valid reason to do something. In fact, if there is a "better" way or a different way that makes things more usable, then we're obligated to implement it. If we don't, there will never be innovation. (FWIW, I've been teaching software design [not coding] to developers for some 15 years. I'm only trying to make a contribution here; it's the least I can do in return for all the great efforts everyone has made here.)
Just because it doesn't work the way you want it to doesn't make your way right either. FWIW, Some of us have been designing and coding software twice as long as you have been teaching it
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