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mortioli
Average Member

United Kingdom
898 Posts

Posted - 21 March 2005 :  12:51:19  Show Profile  Visit mortioli's Homepage  Send mortioli an AOL message  Send mortioli a Yahoo! Message
Hi

I wonder if someone could throw some help my way?

I'm making a PC for someone, but I've come across a problem which I can't get to the bottom of.

If it's not any bother, all the info is here [EDITED WITH THE INFO BELOW];

http://forum.pcanswers.co.uk/viewtopic.php?t=28778

I'll of course post any follow ups in this topic, but thought it would save on time etc if I just linked to the above, to show what I've tried etc.

Thanks for your help.



EDIT:

I'm building a PC for a friend, and have purchased the following parts;

1 x AMD Sempron 2200+ Processor Skt A 256cache 333fsb - OEM CPU (SDA2200DUT3D)
1 x PcChips M848ALU SKT A SIS 748 400 DDR AGPx8 ATA133 6CH Sound/lAN/USB 2.0 will Take Upto a 3.2+ AMD Athlon XP And Sempron CPU's Retail Box
1 x Ebuyer 256MB DDR PC2700 333MHz 184pin Extra Value Ram
1 x Coolermaster CP5-6J31C Socket A Upto XP3000 and Sempron 3100+ AMD Approved Cooler
1 x Casecom Kg-188 ATX Mid Tower Case In Grey and Silver No PSU
1 x 300W ATX Power Supply
1 x Western Digital Caviar 40Gb 7200rpm IDE Disk Drive

I have put it all together, and installed XP Pro, but have come across a problem. The PC freezes after a couple of minutes. First of all I thought it was the CD drive, but now it does it when browsing the hardrive etc.

I did have it setup so the HDD was master on IDE1 and the CD was master on IDE2, so I moved the CD onto IDE1 as slave, so the motherboard was only using one IDE cable.

I decided to flash the BIOS to the latest version, in a hope to solve the problem, but it's not gone away.

I booted into Safe Mode in an attempt to install the motherboard drivers but even though the CD autorun menu appeared, I couldn't go through the setup as it says something wasn't available (I assume because I was in Safe Mode). I've managed to install, using a USB memory stick, the motherboard drivers from their website;

http://www.pcchips.com.tw/PCCWeb/Downloads/ProductsDetail_Download.aspx?DetailID=341&DetailName=Driver&DetailDESC=M848A(V5.0)&MenuID=35&LanID=0

I emailed the motherboard manufacturer last night, but the auto response says they should reply in 5 days.

I looked at my event log, and came across the following but am unsure as to whether or not they're related to the problem;

quote:
Description:
The following boot-start or system-start driver(s) failed to load:
Fips
IPSec
MRxSmb
NetBIOS
NetBT
Processor
RasAcd
Rdbss
Tcpip


quote:
Description:
The COM+ Event System detected a bad return code during its internal processing. HRESULT was 8007043C from line 44 of d:\nt\com\com1x\src\events\tier1\eventsystemobj.cpp


quote:
Description:
Volume Shadow Copy Service error: Unexpected error calling routine CoCreateInstance. hr = 0x80040206.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 57 52 54 57 52 54 49 43 WRTWRTIC
0008: 32 31 30 37 00 00 00 00 2107....
0010: 57 52 54 57 52 54 49 43 WRTWRTIC
0018: 32 30 37 32 00 00 00 00 2072....


quote:
Type Date Time Source Category Event User Computer
Error 17/03/2005 20:54:12 VSS None 8193 N/A KATIEW
Error 17/03/2005 20:54:12 EventSystem (50) 4609 N/A KATIEW
Information 17/03/2005 20:52:51 EAPOL None 2001 N/A KATIEW
Information 17/03/2005 20:17:43 EAPOL None 2001 N/A KATIEW
Information 17/03/2005 20:04:49 EAPOL None 2001 N/A KATIEW
Information 16/03/2005 22:54:55 MsiInstaller None 11707 N/A KATIEW
Information 16/03/2005 22:54:32 MsiInstaller None 11707 N/A KATIEW
Information 16/03/2005 22:53:13 EAPOL None 2001 N/A KATIEW
Information 16/03/2005 22:28:36 EAPOL None 2001 N/A KATIEW
Information 16/03/2005 22:27:00 EAPOL None 2001 N/A KATIEW
Information 16/03/2005 22:07:46 EAPOL None 2001 N/A KATIEW
Information 16/03/2005 21:49:17 EAPOL None 2001 N/A KATIEW
Information 16/03/2005 21:41:17 EAPOL None 2001 N/A KATIEW
Warning 16/03/2005 21:35:36 WinMgmt None 36 N/A KATIEW
Warning 16/03/2005 21:35:36 WinMgmt None 36 N/A KATIEW
Error 16/03/2005 21:35:27 PerfNet None 2002 N/A KATIEW
Error 16/03/2005 21:35:27 PerfNet None 2004 N/A KATIEW
Warning 16/03/2005 21:32:06 MsiInstaller None 1015 N/A KATIEW
Error 16/03/2005 21:31:02 VSS None 8193 N/A KATIEW
Error 16/03/2005 21:31:02 EventSystem (50) 4609 N/A KATIEW
Information 16/03/2005 21:28:50 EAPOL None 2001 N/A KATIEW
Error 16/03/2005 21:25:15 VSS None 8193 N/A KATIEW
Error 16/03/2005 21:25:15 EventSystem (50) 4609 N/A KATIEW
Information 16/03/2005 21:15:02 MsiInstaller None 11707 N/A KATIEW
Information 16/03/2005 21:12:33 LoadPerf None 1000 N/A KATIEW
Information 16/03/2005 21:12:33 LoadPerf None 1001 N/A KATIEW
Warning 16/03/2005 21:11:53 EventSystem (52) 4354 N/A KATIEW
Information 16/03/2005 21:11:46 MsiInstaller None 11707 N/A KATIEW
Information 16/03/2005 21:10:53 EAPOL None 2001 N/A KATIEW
Information 16/03/2005 21:06:30 SceCli None 1500 N/A KATIEW
Information 16/03/2005 21:06:06 WmdmPmSp None 100 N/A KATIEW
Information 16/03/2005 21:03:25 LoadPerf None 1000 N/A KATIEW
Information 16/03/2005 21:03:25 LoadPerf None 1001 N/A KATIEW
Information 16/03/2005 21:03:25 LoadPerf None 1000 N/A KATIEW
Information 16/03/2005 21:03:21 LoadPerf None 1000 N/A KATIEW
Information 16/03/2005 21:03:21 LoadPerf None 1000 N/A KATIEW
Information 16/03/2005 21:03:21 LoadPerf None 1000 N/A KATIEW
Information 16/03/2005 21:03:06 MSDTC TM 4097 N/A KATIEW
Information 16/03/2005 21:03:05 MSDTC SVC 4104 N/A KATIEW
Information 16/03/2005 21:03:03 LoadPerf None 1000 N/A KATIEW
Information 16/03/2005 21:02:59 LoadPerf None 1000 N/A KATIEW
Information 16/03/2005 20:58:07 LoadPerf None 1000 N/A KATIEW
Information 16/03/2005 20:57:43 LoadPerf None 1000 N/A KATIEW
Information 16/03/2005 20:57:42 LoadPerf None 1000 N/A KATIEW



quote:
Type Date Time Source Category Event User Computer
Error 17/03/2005 20:57:05 DCOM None 10005 SYSTEM KATIEW
Error 17/03/2005 20:56:51 DCOM None 10005 Katie KATIEW
Error 17/03/2005 20:55:55 Service Control Manager None 7026 N/A KATIEW
Error 17/03/2005 20:55:55 Service Control Manager None 7001 N/A KATIEW
Error 17/03/2005 20:55:55 Service Control Manager None 7001 N/A KATIEW
Error 17/03/2005 20:55:55 Service Control Manager None 7001 N/A KATIEW
Error 17/03/2005 20:55:55 Service Control Manager None 7001 N/A KATIEW
Information 17/03/2005 20:54:09 eventlog None 6005 N/A KATIEW
Information 17/03/2005 20:54:09 eventlog None 6009 N/A KATIEW
Error 17/03/2005 20:54:12 DCOM None 10005 SYSTEM KATIEW
Information 17/03/2005 20:52:51 eventlog None 6005 N/A KATIEW
Information 17/03/2005 20:52:51 eventlog None 6009 N/A KATIEW
Information 17/03/2005 20:19:22 Service Control Manager None 7036 N/A KATIEW
Information 17/03/2005 20:19:22 Service Control Manager None 7036 N/A KATIEW
Information 17/03/2005 20:19:22 Service Control Manager None 7035 SYSTEM KATIEW
Information 17/03/2005 20:19:22 Service Control Manager None 7036 N/A KATIEW
Information 17/03/2005 20:19:22 Service Control Manager None 7035 SYSTEM KATIEW
Information 17/03/2005 20:19:22 Service Control Manager None 7036 N/A KATIEW
Information 17/03/2005 20:19:22 Service Control Manager None 7035 SYSTEM KATIEW
Information 17/03/2005 20:19:22 Service Control Manager None 7036 N/A KATIEW
Information 17/03/2005 20:19:22 Service Control Manager None 7035 SYSTEM KATIEW
Information 17/03/2005 20:19:22 Service Control Manager None 7036 N/A KATIEW
Information 17/03/2005 20:19:22 Service Control Manager None 7035 Katie KATIEW
Information 17/03/2005 20:19:22 Service Control Manager None 7036 N/A KATIEW
Information 17/03/2005 20:17:43 eventlog None 6005 N/A KATIEW
Information 17/03/2005 20:17:43 eventlog None 6009 N/A KATIEW
Information 17/03/2005 20:06:39 Service Control Manager None 7036 N/A KATIEW
Information 17/03/2005 20:06:39 Service Control Manager None 7036 N/A KATIEW
Information 17/03/2005 20:06:39 Service Control Manager None 7035 SYSTEM KATIEW
Information 17/03/2005 20:06:39 Service Control Manager None 7036 N/A KATIEW
Information 17/03/2005 20:06:39 Service Control Manager None 7035 SYSTEM KATIEW
Information 17/03/2005 20:06:39 Service Control Manager None 7036 N/A KATIEW
Information 17/03/2005 20:06:39 Service Control Manager None 7036 N/A KATIEW
Information 17/03/2005 20:06:39 Service Control Manager None 7035 SYSTEM KATIEW
Information 17/03/2005 20:06:39 Service Control Manager None 7035 SYSTEM KATIEW
Information 17/03/2005 20:06:39 Service Control Manager None 7036 N/A KATIEW
Information 17/03/2005 20:06:39 Service Control Manager None 7035 Katie KATIEW
Information 17/03/2005 20:06:39 Service Control Manager None 7036 N/A KATIEW
Information 17/03/2005 20:04:46 Application Popup None 26 N/A KATIEW
Information 17/03/2005 20:04:46 Application Popup None 26 N/A KATIEW
Information 17/03/2005 20:04:46 Application Popup None 26 N/A KATIEW
Information 17/03/2005 20:04:46 Application Popup None 26 N/A KATIEW
Information 17/03/2005 20:04:48 eventlog None 6005 N/A KATIEW
Information 17/03/2005 20:04:48 eventlog None 6009 N/A KATIEW
Information 16/03/2005 22:55:04 Service Control Manager None 7036 N/A KATIEW
Information 16/03/2005 22:55:04 Service Control Manager None 7035 SYSTEM KATIEW
Information 16/03/2005 22:55:04 Service Control Manager None 7036 N/A KATIEW
Information 16/03/2005 22:55:04 Service Control Manager None 7036 N/A KATIEW
Information 16/03/2005 22:55:04 Service Control Manager None 7035 SYSTEM KATIEW
Information 16/03/2005 22:55:04 Service Control Manager None 7036 N/A KATIEW
Information 16/03/2005 22:55:04 Service Control Manager None 7036 N/A KATIEW
Information 16/03/2005 22:55:04 Service Control Manager None 7035 SYSTEM KATIEW
Information 16/03/2005 22:55:04 Service Control Manager None 7036 N/A KATIEW
Information 16/03/2005 22:55:04 Service Control Manager None 7035 SYSTEM KATIEW
Information 16/03/2005 22:55:04 Service Control Manager None 7036 N/A KATIEW
Information 16/03/2005 22:55:04 Service Control Manager None 7036 N/A KATIEW
Information 16/03/2005 22:55:04 Service Control Manager None 7035 SYSTEM KATIEW
Information 16/03/2005 22:55:04 Service Control Manager None 7035 SYSTEM KATIEW
Information 16/03/2005 22:55:04 Service Control Manager None 7036 N/A KATIEW
Information 16/03/2005 22:55:04 Service Control Manager None 7035 Katie KATIEW
Information 16/03/2005 22:55:04 Service Control Manager None 7036 N/A KATIEW
Information 16/03/2005 22:53:11 Application Popup None 26 N/A KATIEW
Information 16/03/2005 22:53:11 Application Popup None 26 N/A KATIEW
Information 16/03/2005 22:53:11 Application Popup None 26 N/A KATIEW
Information 16/03/2005 22:53:11 Application Popup None 26 N/A KATIEW
Error 16/03/2005 22:53:20 DCOM None 10005 Katie KATIEW
Information 16/03/2005 22:53:13 eventlog None 6005 N/A KATIEW
Information 16/03/2005 22:53:13 eventlog None 6009 N/A KATIEW
Information 16/03/2005 22:34:18 Service Control Manager None 7036 N/A KATIEW
Information 16/03/2005 22:34:18 Service Control Manager None 7035 SYSTEM KATIEW
Information 16/03/2005 22:30:25 Service Control Manager None 7036 N/A KATIEW
Information 16/03/2005 22:30:25 Service Control Manager None 7036 N/A KATIEW
Information 16/03/2005 22:30:25 Service Control Manager None 7035 SYSTEM KATIEW
Information 16/03/2005 22:30:25 Service Control Manager None 7036 N/A KATIEW
Information 16/03/2005 22:30:25 Service Control Manager None 7035 SYSTEM KATIEW
Information 16/03/2005 22:30:25 Service Control Manager None 7036 N/A KATIEW
Information 16/03/2005 22:30:25 Service Control Manager None 7035 SYSTEM KATIEW
Information 16/03/2005 22:30:25 Service Control Manager None 7036 N/A KATIEW
Information 16/03/2005 22:30:25 Service Control Manager None 7035 SYSTEM KATIEW
Information 16/03/2005 22:30:25 Service Control Manager None 7036 N/A KATIEW
Information 16/03/2005 22:30:25 Service Control Manager None 7035 Katie KATIEW
Information 16/03/2005 22:30:25 Service Control Manager None 7036 N/A KATIEW
Information 16/03/2005 22:28:35 eventlog None 6005 N/A KATIEW
Information 16/03/2005 22:28:35 eventlog None 6009 N/A KATIEW
Information 16/03/2005 22:26:59 eventlog None 6005 N/A KATIEW
Information 16/03/2005 22:26:59 eventlog None 6009 N/A KATIEW
Information 16/03/2005 22:18:58 eventlog None 6006 N/A KATIEW
Information 16/03/2005 22:09:31 Service Control Manager None 7036 N/A KATIEW
Information 16/03/2005 22:09:31 Service Control Manager None 7036 N/A KATIEW
Information 16/03/2005 22:09:31 Service Control Manager None 7035 SYSTEM KATIEW
Information 16/03/2005 22:09:31 Service Control Manager None 7036 N/A KATIEW
Information 16/03/2005 22:09:31 Service Control Manager None 7035 SYSTEM KATIEW
Information 16/03/2005 22:09:31 Service Control Manager None 7036 N/A KATIEW
Information 16/03/2005 22:09:31 Service Control Manager None 7035 SYSTEM KATIEW
Information 16/03/2005 22:09:31 Service Control Manager None 7036 N/A KATIEW
Information 16/03/2005 22:09:31 Service Control Manager None 7035 SYSTEM KATIEW
Information 16/03/2005 22:09:31 Service Control Manager None 7036 N/A KATIEW
Information 16/03/2005 22:09:31 Service Control Manager None 7035 Katie KATIEW
Information 16/03/2005 22:09:31 Service Control Manager None 7036 N/A KATIEW
Information 16/03/2005 22:07:45 eventlog None 6005 N/A KATIEW
Information 16/03/2005 22:07:45 eventlog None 6009 N/A KATIEW
Information 16/03/2005 21:51:06 Service Control Manager None 7036 N/A KATIEW
Information 16/03/2005 21:51:06 Service Control Manager None 7036 N/A KATIEW
Information 16/03/2005 21:51:06 Service Control Manager None 7035 SYSTEM KATIEW
Information 16/03/2005 21:51:06 Service Control Manager None 7036 N/A KATIEW
Information 16/03/2005 21:51:06 Service Control Manager None 7035 SYSTEM KATIEW
Information 16/03/2005 21:51:06 Service Control Manager None 7036 N/A KATIEW
Information 16/03/2005 21:51:06 Service Control Manager None 7035 SYSTEM KATIEW
Information 16/03/2005 21:51:06 Service Control Manager None 7036 N/A KATIEW
Information 16/03/2005 21:51:06 Service Control Manager None 7036 N/A KATIEW
Information 16/03/2005 21:51:06 Service Control Manager None 7035 SYSTEM KATIEW
Information 16/03/2005 21:51:06 Service Control Manager None 7035 Katie KATIEW
Information 16/03/2005 21:51:06 Service Control Manager None 7036 N/A KATIEW
Information 16/03/2005 21:49:14 Application Popup None 26 N/A KATIEW
Information 16/03/2005 21:49:14 Application Popup None 26 N/A KATIEW
Information 16/03/2005 21:49:14 Application Popup None 26 N/A KATIEW
Information 16/03/2005 21:49:14 Application Popup None 26 N/A KATIEW
Information 16/03/2005 21:49:15 eventlog None 6005 N/A KATIEW
Information 16/03/2005 21:49:15 eventlog None 6009 N/A KATIEW
Information 16/03/2005 21:43:06 Service Control Manager None 7036 N/A KATIEW
Information 16/03/2005 21:43:06 Service Control Manager None 7035 SYSTEM KATIEW
Information 16/03/2005 21:43:06 Service Control Manager None 7036 N/A KATIEW
Information 16/03/2005 21:43:06 Service Control Manager None 7035 SYSTEM KATIEW
Information 16/03/2005 21:43:06 Service Control Manager None 7036 N/A KATIEW
Information 16/03/2005 21:43:06 Service Control Manager None 7035 SYSTEM KATIEW
Information 16/03/2005 21:43:06 Service Control Manager None 7036 N/A KATIEW
Information 16/03/2005 21:43:06 Service Control Manager None 7035 Katie KATIEW
Information 16/03/2005 21:43:06 Service Control Manager None 7036 N/A KATIEW
Information 16/03/2005 21:41:16 eventlog None 6005 N/A KATIEW
Information 16/03/2005 21:41:16 eventlog None 6009 N/A KATIEW
Information 16/03/2005 21:40:18 eventlog None 6006 N/A KATIEW
Error 16/03/2005 21:40:16 DCOM None 10005 SYSTEM KATIEW
Error 16/03/2005 21:32:40 Service Control Manager None 7026 N/A KATIEW
Error 16/03/2005 21:32:40 Service Control Manager None 7001 N/A KATIEW
Error 16/03/2005 21:32:40 Service Control Manager None 7001 N/A KATIEW
Error 16/03/2005 21:32:40 Service Control Manager None 7001 N/A KATIEW
Error 16/03/2005 21:32:40 Service Control Manager None 7001 N/A KATIEW
Error 16/03/2005 21:32:06 DCOM None 10005 Katie KATIEW
Error 16/03/2005 21:31:33 DCOM None 10005 SYSTEM KATIEW
Error 16/03/2005 21:31:26 DCOM None 10005 Katie KATIEW
Information 16/03/2005 21:30:59 eventlog None 6005 N/A KATIEW
Information 16/03/2005 21:30:59 eventlog None 6009 N/A KATIEW
Error 16/03/2005 21:31:02 DCOM None 10005 SYSTEM KATIEW
Information 16/03/2005 21:28:49 eventlog None 6005 N/A KATIEW
Information 16/03/2005 21:28:49 eventlog None 6009 N/A KATIEW
Information 16/03/2005 21:27:53 eventlog None 6006 N/A KATIEW
Error 16/03/2005 21:27:52 DCOM None 10005 SYSTEM KATIEW
Error 16/03/2005 21:26:50 Service Control Manager None 7026 N/A KATIEW
Error 16/03/2005 21:26:50 Service Control Manager None 7001 N/A KATIEW
Error 16/03/2005 21:26:50 Service Control Manager None 7001 N/A KATIEW
Error 16/03/2005 21:26:50 Service Control Manager None 7001 N/A KATIEW
Error 16/03/2005 21:26:50 Service Control Manager None 7001 N/A KATIEW
Error 16/03/2005 21:25:44 DCOM None 10005 SYSTEM KATIEW
Error 16/03/2005 21:25:36 DCOM None 10005 Katie KATIEW
Information 16/03/2005 21:24:59 Application Popup None 26 N/A KATIEW
Information 16/03/2005 21:24:59 Application Popup None 26 N/A KATIEW
Information 16/03/2005 21:24:59 Application Popup None 26 N/A KATIEW
Information 16/03/2005 21:24:59 Application Popup None 26 N/A KATIEW
Information 16/03/2005 21:25:12 eventlog None 6005 N/A KATIEW
Information 16/03/2005 21:25:12 eventlog None 6009 N/A KATIEW
Error 16/03/2005 21:25:15 DCOM None 10005 SYSTEM KATIEW
Information 16/03/2005 21:11:54 Service Control Manager None 7036 N/A KATIEW
Information 16/03/2005 21:11:54 Service Control Manager None 7035 SYSTEM KATIEW
Information 16/03/2005 21:11:54 Service Control Manager None 7036 N/A KATIEW
Information 16/03/2005 21:11:54 Service Control Manager None 7035 Katie KATIEW
Information 16/03/2005 21:11:54 Service Control Manager None 7036 N/A KATIEW
Information 16/03/2005 21:11:54 Service Control Manager None 7036 N/A KATIEW
Information 16/03/2005 21:11:54 Service Control Manager None 7035 SYSTEM KATIEW
Information 16/03/2005 21:11:54 Service Control Manager None 7036 N/A KATIEW
Information 16/03/2005 21:11:54 Service Control Manager None 7035 SYSTEM KATIEW
Information 16/03/2005 21:11:54 Service Control Manager None 7036 N/A KATIEW
Information 16/03/2005 21:11:54 Service Control Manager None 7035 SYSTEM KATIEW
Information 16/03/2005 21:11:54 Service Control Manager None 7036 N/A KATIEW
Information 16/03/2005 21:11:54 Service Control Manager None 7035 SYSTEM KATIEW
Information 16/03/2005 21:11:54 Service Control Manager None 7036 N/A KATIEW
Information 16/03/2005 21:11:54 Service Control Manager None 7035 SYSTEM KATIEW
Information 16/03/2005 21:11:54 Service Control Manager None 7035 SYSTEM KATIEW
Information 16/03/2005 21:10:56 srservice None 115 N/A KATIEW
Information 16/03/2005 21:10:51 eventlog None 6005 N/A KATIEW
Information 16/03/2005 21:10:51 eventlog None 6009 N/A KATIEW
Information 16/03/2005 21:09:00 Setup None 60054 N/A KATIEW
Information 16/03/2005 21:01:59 Workstation None 3260 N/A KATIEW
Information 16/03/2005 20:57:33 eventlog None 6011 N/A KATIEW
Information 16/03/2005 20:49:45 eventlog None 6005 N/A MACHINENAME
Information 16/03/2005 20:49:45 eventlog None 6009 N/A MACHINENAME
Information 16/03/2005 20:49:37 serial None 2 N/A MACHINENAME



I've also managed to install SP2, but straight after installing it, the PC froze again.

It all runs fine in Safe Mode, so I assume it's a driver problem, rather than a hardware problem.

Edited by - mortioli on 21 March 2005 14:31:47

ruirib
Snitz Forums Admin

Portugal
26364 Posts

Posted - 21 March 2005 :  14:22:02  Show Profile  Send ruirib a Yahoo! Message
If you want to spare on something, definitely do not do it on RAM. Buy RAM of known reliable brands (Kingston, Micron and such). I would take a look at the RAM chip.

Even with that long thread, I still think you should have tried to make a summary of what you've tried here. It's kinda annoying to have to visit some other site to get the info you need to help.


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mortioli
Average Member

United Kingdom
898 Posts

Posted - 21 March 2005 :  14:33:43  Show Profile  Visit mortioli's Homepage  Send mortioli an AOL message  Send mortioli a Yahoo! Message
Apologies, I've updated the post above with some info on what's been going on.

I can run it ok in Safe Mode, so I assume it's not a hardware problem, but I may be wrong.

I'm going to deselect anything in startup, and see if it helps. I'll also attempt to boot safe mode with networking, to see if it's down to the networking problem / idea.
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ruirib
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Portugal
26364 Posts

Posted - 21 March 2005 :  14:53:48  Show Profile  Send ruirib a Yahoo! Message
I have dealt with random couple freezings in portable computers. They were all due to RAM problems.


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mortioli
Average Member

United Kingdom
898 Posts

Posted - 21 March 2005 :  14:55:16  Show Profile  Visit mortioli's Homepage  Send mortioli an AOL message  Send mortioli a Yahoo! Message
Even if it's fine in safe mode? Ok, I'll try and borrow a spare RAM strip off someone.


Just an update on some things I've tried...

There's only two things running on startup, and deselecting them still doesn't make a difference.

I've just started it up in safe mode with networking, and still no problems...had a couple of games of solitaire with no freezing.
Just started it up normally, and it froze after moving the first card.
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ruirib
Snitz Forums Admin

Portugal
26364 Posts

Posted - 21 March 2005 :  15:00:02  Show Profile  Send ruirib a Yahoo! Message
quote:
Originally posted by mortioli

Even if it's fine in safe mode?

Yes, even then. I would try the spare RAM.

Of course, it may be something else, but RAM is a major cause of issues like these.


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mortioli
Average Member

United Kingdom
898 Posts

Posted - 22 March 2005 :  05:33:43  Show Profile  Visit mortioli's Homepage  Send mortioli an AOL message  Send mortioli a Yahoo! Message
I'm trying to get hold of a spare strip from work, but in the mean time I'm running MemTest86 (www.memtest86.com).

Have you ever run this before?

I ran it for about 3.5 hours last night, and it didn't come up with any errors (it hadn't finished though) but had to switch it off. This morning I looked in the configuration settings and then started it again and it immediately started counting errors, and it's still running (it's at home though, and I'm at work).

If you've used this before, do you know what settings I should change etc please, or do I just run it straight off? I had a quick look on their site, but didn't have time to read it through properly.

Cheers for your help!
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ruirib
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Portugal
26364 Posts

Posted - 22 March 2005 :  06:00:03  Show Profile  Send ruirib a Yahoo! Message
In one of the portables I had problems with, Memtest always ran without finding errors... and the issue was really with the RAM chip.


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mortioli
Average Member

United Kingdom
898 Posts

Posted - 22 March 2005 :  06:10:16  Show Profile  Visit mortioli's Homepage  Send mortioli an AOL message  Send mortioli a Yahoo! Message
Did you just swap and replace then, to find out if it was the RAM or not?
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ruirib
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Portugal
26364 Posts

Posted - 22 March 2005 :  08:33:32  Show Profile  Send ruirib a Yahoo! Message
That was a memory expansion and once removed the computer worked normally. A contact with the RAM's vendor tech support resulted in them informing me that the expansion was not compatible with the computer (even though it was specifically recommended for that model!).


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mortioli
Average Member

United Kingdom
898 Posts

Posted - 22 March 2005 :  11:00:06  Show Profile  Visit mortioli's Homepage  Send mortioli an AOL message  Send mortioli a Yahoo! Message
Ah I see.

Ok, I ran Memtest and it told me there was no errors (it's been running for 9 hours, I assume repeating the tests etc).

I've got hold of a piece of memory at work, so I've just put it into the PC...and still it freezes! Argh! I've tried each bit of memory in different memory slots, but still the same problem.


I ran msconfig, and on the system.ini tab, I disabled [drivers] and [driver32] but still the same.

The other options I have in system.ini are;

; for 16-bit app support
[mci]
[386enh]

I also told it to boot using "Diagnostic Startup - load basic devices and services only" but still the freezing occurs.


What I forgot to say is my hardrive is partitioned in two - 9.99GB with WinXP on, and 27.2GB which is blank

I'm going to attempt to install WinXP on one 40GB partition, and see if it works.

Any more suggestions

EDIT - I just managed to install the drivers off the motherboard CD. It then restarted, but I was left with an off black screen. I tried to reboot into safe mode, but it didn't get any further than the command line reading something about partmgr.sys (I think it was that), so now I'm forced to format and reinstall Windows. How do I tell if the motherboard is faulty?

Edited by - mortioli on 22 March 2005 12:15:40
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ruirib
Snitz Forums Admin

Portugal
26364 Posts

Posted - 22 March 2005 :  12:19:29  Show Profile  Send ruirib a Yahoo! Message
I don't know any tools to test the motherboard. Maybe take it to the place where you've bought it?

Anyway you can always try an incremental approach. Start the computer with the bare minimum (hard disk, video card, RAM, CD/DVD and install Windows. Then remove the CD / DVD. If it works, try adding the CD / DVD and so on...


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mortioli
Average Member

United Kingdom
898 Posts

Posted - 22 March 2005 :  12:27:18  Show Profile  Visit mortioli's Homepage  Send mortioli an AOL message  Send mortioli a Yahoo! Message
It has the bare minimum on at the moment

I'll have to contact PCChips and see if they can help anymore (haven't heard from them since my first email).

If I was building it for myself, I wouldn't mind as much, but when it's for someone else you feel like you're letting them down.
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withanhdammit
Junior Member

USA
236 Posts

Posted - 22 March 2005 :  14:21:04  Show Profile  Visit withanhdammit's Homepage  Send withanhdammit an ICQ Message
You know, mortioli, if you're going to nuke & pave it anyway, you might think about creating a slipstreamed version of XP, you can take Sp2 and integrate it to the original install CD and create a new bootable CD just like the original, only it has Sp2 already installed... Instructions on slipstreaming can be found at http://www.winsupersite.com/showcase/windowsxp_sp2_slipstream.asp

My 2˘

h

I reject your reality and substitute my own.
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mortioli
Average Member

United Kingdom
898 Posts

Posted - 23 March 2005 :  16:24:32  Show Profile  Visit mortioli's Homepage  Send mortioli an AOL message  Send mortioli a Yahoo! Message
Cheers H! That'll save quite a bit of time in future
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withanhdammit
Junior Member

USA
236 Posts

Posted - 23 March 2005 :  23:21:50  Show Profile  Visit withanhdammit's Homepage  Send withanhdammit an ICQ Message
Thanks! It's been extremely useful for me. I actually do the same thing with MSOffice...

h

I reject your reality and substitute my own.
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