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peka
Starting Member

Sweden
8 Posts

Posted - 16 August 2004 :  12:37:51  Show Profile  Visit peka's Homepage
I have a disturbing problem with a forum run on a corporate intranet.
It contain 30 forums or so, gathered into 6 categories. Since I have a need to display the categories and forums in a particular order, i have used the ordering function. The problem is that when i have done that, some categories and/or forums are not displayed at all.

It is possible to go around this to some extent, by setting/changing the sorting order once again (for example setting the same order number for two forums), but in some cases, the categories are gone.

Also, when opening the categories by clicking the category link, all forums are not displayed.
This is illustrated in the images attached:

In the forum view:



In the category view:



I have looked into the database to see if I could find a pattern for the categories or forums that vanishes, but with no success.

The forum version is 3.4.04, run on a 03 server (IIS6). The database is Access.

I appreciate any input for this problem!

Regards
Per

Edited by - peka on 23 August 2004 07:49:53

Nikkol
Forum Moderator

USA
6907 Posts

Posted - 23 August 2004 :  07:20:41  Show Profile
your images aren't showing. you can't select images on your hard drive, they need to be posted to the web.

Nikkol ~ Help Us Help You | ReadMe | 3.4.03 fixes | security fixes ~
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peka
Starting Member

Sweden
8 Posts

Posted - 23 August 2004 :  08:19:57  Show Profile  Visit peka's Homepage
Fixed image links. Sorry about that...

/Per
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Nikkol
Forum Moderator

USA
6907 Posts

Posted - 23 August 2004 :  11:57:39  Show Profile
do you have group categories turned on?

Nikkol ~ Help Us Help You | ReadMe | 3.4.03 fixes | security fixes ~
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peka
Starting Member

Sweden
8 Posts

Posted - 25 August 2004 :  02:40:24  Show Profile  Visit peka's Homepage
No, have disabled that.
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peka
Starting Member

Sweden
8 Posts

Posted - 07 September 2004 :  00:51:51  Show Profile  Visit peka's Homepage
Any help...? Someone?
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peka
Starting Member

Sweden
8 Posts

Posted - 22 September 2004 :  06:28:00  Show Profile  Visit peka's Homepage
Doesnīt anyone really have any input to this matter? It seems to me like a fundamental function in the application to display forums and categories properly.
Perhaps I havenīt described my problem good enough, but in that case please let me know what questions you might have.

Regards

/P
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miperez
Junior Member

Spain
243 Posts

Posted - 22 September 2004 :  06:46:50  Show Profile
Hi, peka.

I'm not sure I understand in what cases you see all the forums, and in what cases not.

However, just as a suggestion, I installed the Forum config order MOD, and I have never had any problems with it, maybe it can be helpful for you.

Best Regards

Mikel Perez

"Hell is the place where everything test perfectly, and nothing works"
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Gremlin
General Help Moderator

New Zealand
7528 Posts

Posted - 22 September 2004 :  07:44:30  Show Profile  Visit Gremlin's Homepage
I've never seen the forum exhibit the problem you describe, have you made any mods to your forum at all?

Kiwihosting.Net - The Forum Hosting Specialists
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peka
Starting Member

Sweden
8 Posts

Posted - 22 September 2004 :  09:02:28  Show Profile  Visit peka's Homepage
No, no mods, except the Forum config order MOD I just installed from the tip of Miperez above. It didnīt help by the way. Thanks anyway.

Well, for example, I have a category called "Feedback" that contains one forum called "FAQ/Forum Feedback". That category is ordered to be displayed last of the categories. But it is not displayed at all! I can see it in the database and in the Order dialog, but never in the main page.
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ruirib
Snitz Forums Admin

Portugal
26364 Posts

Posted - 22 September 2004 :  09:15:39  Show Profile  Send ruirib a Yahoo! Message
Can you create a test admin account and email me the data, so that I can take a look?


Snitz 3.4 Readme | Like the support? Support Snitz too
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ruirib
Snitz Forums Admin

Portugal
26364 Posts

Posted - 22 September 2004 :  13:12:06  Show Profile  Send ruirib a Yahoo! Message
From your database, there are forums for the same category that have the same order value. Correct that and see if it allows you to fix the problem.


Snitz 3.4 Readme | Like the support? Support Snitz too
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ruirib
Snitz Forums Admin

Portugal
26364 Posts

Posted - 22 September 2004 :  13:23:25  Show Profile  Send ruirib a Yahoo! Message
Yes, there were repeated values for forums in two categories. I used your DB locally and once that was fixed, everything worked as expected.


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peka
Starting Member

Sweden
8 Posts

Posted - 23 September 2004 :  01:54:10  Show Profile  Visit peka's Homepage
Repeated values for the forums was a workaround I mentioned above. When I do as you suggest, the category Feeback is displayed with its forum. Instead, two other forums are gone:

- In category Training/Documentation, the forum BITE2 Technical Framework v.2.1 (.zip, 7,0 mb)
- In category Clients/Windows XP, the forum BTF Client Basics
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ruirib
Snitz Forums Admin

Portugal
26364 Posts

Posted - 23 September 2004 :  05:25:47  Show Profile  Send ruirib a Yahoo! Message
Well with your database I had no problem whatsoever. All categories and forums were/are displayed. I run a basic 3.4.04 test forum, no mods.
If you want I can email you the corrected database, but my reply yesterday was rejected as spam.


Snitz 3.4 Readme | Like the support? Support Snitz too
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peka
Starting Member

Sweden
8 Posts

Posted - 23 September 2004 :  09:52:03  Show Profile  Visit peka's Homepage
OK. Problem solved by replacing my server files with a new set of 3.4.04 files, except the database. Now everything seems to work. Thank you Ruirib for your help!
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