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 Comcast aka Internet Police
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dayve
Forum Moderator

USA
5820 Posts

Posted - 22 February 2004 :  14:42:17  Show Profile  Visit dayve's Homepage
About 3 weeks ago my cable connection stopped working. When I called Comcast they said my account was flagged by technical support stating that a reconnect would be based on information provided to them based on my internet usage. I called them up and told them I download a lot of legal files from ITunes and do a lot of file transfers to and from work. They then stated that they wanted to send a technician out to inspect my equipment because my usage had been too high. When I asked them what is "too high" they didn't have any other answer but "more than the average user". Anyway, I told them I did not want anyone coming to my house as I felt it was a violation of my privacy. They said they would reconnect me in 4 days but if my usage was "suspicious" again, they would cap and/or disconnect me again.

2 days later, someone comes knocking at my door. It was a Comcast rep wanting to inspect my equipment. I was so furious because I already told them that I would not authorize that (honestly I have nothing to hide, but the whole principle of the matter was at stake). The technician stated that this would affect my reconnect status. I told the guy to wait, collected all of my cable equipment, including my service for my cable tv had the guy sign for it and told him to have a "nice day" (actually, I don't think I used the words "nice day" ). I decided that I would go with DSL from that point.

Anyway, to make an even longer story short, I also recently moved so instead of getting the DSL I called Comcast and got service hooked up in my wife's name at a new address. I figure they'll have a hard time putting 2 and 2 together.

So I am back up and running, but I see that Comcast has been starting to do this to a lot of people. I don't have a problem with Comcast setting limits, but they refuse to tell you what those limits are.

Similar Story here...
http://news.com.com/2100-1034_3-5079624.html

D3mon
Senior Member

United Kingdom
1685 Posts

Posted - 22 February 2004 :  14:45:50  Show Profile  Visit D3mon's Homepage
Is it possible you had an emailer type virus or someone was using your SMTP server as a relay?


Snitz 'Speedball' : Site Integration Mod : Friendly Registration Mod
"In war, the victorious strategist only seeks battle after the victory has been won"
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dayve
Forum Moderator

USA
5820 Posts

Posted - 22 February 2004 :  14:56:03  Show Profile  Visit dayve's Homepage
I've seen virus' cause a chatty network, but I've monitored my entire network with SolarWinds and did virus scans constantly. Nothing came up "suspicious".

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Dave.
Senior Member

USA
1037 Posts

Posted - 22 February 2004 :  18:27:11  Show Profile
Ouch.

I download well over 60GB a month, and I'm running a webserver on my Cox cable connection. [:{]

....I pay $40/mo for a 3,000K/256K connection, I think it's supposed to be capped at 35GB down, 7.5GB up, but I'm pretty sure I'm WAY over that.

Edited by - Dave. on 22 February 2004 21:37:29
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seven
Senior Member

USA
1037 Posts

Posted - 22 February 2004 :  18:54:47  Show Profile  Visit seven's Homepage
In a matter of weeks I'm gonna be trying out a new wireless ISP service here... Its supposed to be a dedicated IP with 5mb upload & download for $35 US/month. I can't wait to see how it works...


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Classicmotorcycling
Development Team Leader

Australia
2084 Posts

Posted - 22 February 2004 :  19:56:52  Show Profile
I pay $AUS75.00 a month for 3Gb download and unlimited upload on a 512/128 ADSL connection, I also get 9 IP's from the ISP. I find even with the 2 daughters, I am struggling to use the 3Gb a month but know we are getting ripped compared to you guys/gals in the US.

Would not mind an unlimited download/upload and a subnet of 16 IP's for under $AUS50.00, but like you folks, we are having issues with our ISP's changing the rules about "Unlimited". It is not unlimited any more.

Cheers,

David Greening
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seahorse
Senior Member

USA
1075 Posts

Posted - 22 February 2004 :  21:09:04  Show Profile  Visit seahorse's Homepage
My apartment building is now offering FTTH (home fiber optic cable service). Whoo hoo!

Ken
===============
Worldwide Partner Group
Microsoft
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seahorse
Senior Member

USA
1075 Posts

Posted - 23 February 2004 :  01:37:14  Show Profile  Visit seahorse's Homepage
quote:
Originally posted by Dave.

Ouch.

I download well over 60GB a month, and I'm running a webserver on my Cox cable connection. [:{]

....I pay $40/mo for a 3,000K/256K connection, I think it's supposed to be capped at 35GB down, 7.5GB up, but I'm pretty sure I'm WAY over that.



Maybe you're next on the visit list Dave.

Ken
===============
Worldwide Partner Group
Microsoft
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sr_erick
Senior Member

USA
1318 Posts

Posted - 23 February 2004 :  12:06:57  Show Profile  Visit sr_erick's Homepage  Send sr_erick a Yahoo! Message
Geez, this is terrible. I see the concept, but wholesale bandwidth is cheap, especially for people like comcast. Give the consumers a break and stick by what you tell them when they sign up.




Erick
Snowmobile Fanatics

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