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AndyC_93
Starting Member

2 Posts

Posted - 19 November 2003 :  18:06:54  Show Profile
Hello,

I have had the PM Mod installed for some time now and all is working fine. However, I have one user who has no PMs in his inbox and it says that he is over his PM limit.

I have checked his preferences and PMs are turned on, and the admin options say that limit is well over 100.

Any suggestions on what I can do?

Cheers

Andy

Edited by - AndyC_93 on 19 November 2003 18:10:21

vmplanet
Junior Member

112 Posts

Posted - 19 November 2003 :  19:00:03  Show Profile
1. You can go into your database and there to look for them and delete them one by one.

2. Increase the limit of max. PM's. When you implemented the PM mod the right way you can do this in admin options. And let the user delete the pm's

3. Delete all pm's before a certain date. Maybe this will bring down his PM count.

4. Go into his profile change is password there. Log-in under his account and start deleting yourself. After this e-mail him the new password so he can log-in.
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AndyC_93
Starting Member

2 Posts

Posted - 21 November 2003 :  10:16:01  Show Profile
The problem is that there are no PMs in his inbox but it says that he is over his limit. I have tried changing the PM limit to no avail and have also logged in using his profile.
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masterao
Senior Member

Sweden
1678 Posts

Posted - 24 November 2003 :  17:06:48  Show Profile  Visit masterao's Homepage
Is it only this one user who has this problem? Does he have a lot of PMs in his outbox? What happens if you delete those?

Jan
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FR Portal Forums | Active Users 4.0.20 Mod
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