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StuartV
Starting Member
6 Posts |
Posted - 07 April 2003 : 11:47:58
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I installed Snitz Forums and I'm getting an error when I try to go to http://snitzforums/setup.asp?rc=5 to setup my database. Or any other ASP file, for that matter. I get this error in my browser:
Server Application Error The server has encountered an error while loading an application during the processing of your request. Please refer to the event log for more detail information. Please contact the server administrator for assistance.
When I look in the event log, it has this error:
The server failed to load application '/LM/W3SVC/3/Root'. The error was 'No such interface supported '. For additional information specific to this message please visit the Microsoft Online Support site located at: http://www.microsoft.com/contentredirect.asp.
My PC has (of relevance):
Windows 2K Adv. Svr. w/sp3 and all post-sp3 updates MS SQL Server 2K w/sp3 .NET framework Visual Studio .NET Netscape 7.0
To get to this point, I used the following steps:
- I added a new static IP to my PC. - I created a new directory and unzipped the Snitz files into it. - I used Internet Services Manager to create a new web site, on the new IP address, pointing to the directory where I unzipped the Snitz files. - I created a new, empty database and a new SQL Server login for the Snitz Forums to use. - I edited config.asp, per the readme.htm, to configure the database type and connection settings. - I added an entry called SnitzForums, that resolves to the new IP address, to my hosts file. - I verified the function of the new web site by going to http://snitzforums/readme.htm, and that works. - I tried having the config.asp use OLEDB and ODBC for the database connection, but got the same error either way. - I used Internet Services Manager to check properties on the Snitz website and verified that it has Read permissions checked, and the application is set for Scripts Only execution. - I have the Chatterbox Forums setup on their own website on the same server, and they work.
Can anybody give me an idea of what is wrong?
Thanks! |
- Stu |
Edited by - ruirib on 07 April 2003 14:02:56 |
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StuartV
Starting Member
6 Posts |
Posted - 07 April 2003 : 11:49:20
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ps. The version of Snitz Forums is the latest, downloaded last night. |
- Stu |
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ruirib
Snitz Forums Admin
    
Portugal
26364 Posts |
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StuartV
Starting Member
6 Posts |
Posted - 07 April 2003 : 13:53:11
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link removed by ruirib
But, as I pointed out earlier, I get the same error no matter what .ASP file I do a GET on in my Snitz Forums website. |
- Stu |
Edited by - ruirib on 07 April 2003 13:56:18 |
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ruirib
Snitz Forums Admin
    
Portugal
26364 Posts |
Posted - 07 April 2003 : 14:02:12
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Well that's not a Snitz problem then. I'll move this to the Community Discussions forum and change the title so that you can get adequate help.
I'm not certain about what can cause this, so let's see if someone comes up with something that may be of help. |
Snitz 3.4 Readme | Like the support? Support Snitz too |
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StuartV
Starting Member
6 Posts |
Posted - 07 April 2003 : 15:03:29
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I thought I had fixed my own problem.
First, I'm guessing the problem was caused by already having the .NET framework or VS .NET installed.
- If I changed the website Application Protection setting from Medium (Pooled) to Low (IIS Process), it started working. This suggested that it was a problem with the IWAM account.
- I ran the following commands to obtain the IWAM and IUSR passwords from the IIS Metabase:
(in c:\inetpub\AdminScripts) cscript.exe adsutil.vbs get w3svc/anonymoususerpass cscript.exe adsutil.vbs get w3svc/wamuserpass
http://support.microsoft.com/default.aspx?scid=kb;EN-US;297989
On Windows 2K, you have to modify the adsutil.vbs script first, for this to work. The directions are on the MS page linked above.
- Once I had the passwords for those two, from the IIS Metabase, I went into User Manager and set them to match at the Operating System level.
Then the Snitz Forum setup.asp started working. For the time it took me to type this, that is. Then I flipped back to my other browser window and tried to continue the setup process to create the tables in the database, and I'm back to getting the same error as before.
Ugh! |
- Stu |
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ruirib
Snitz Forums Admin
    
Portugal
26364 Posts |
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DavidRhodes
Senior Member
   
United Kingdom
1222 Posts |
Posted - 07 April 2003 : 15:51:44
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I previously had problems running the .net framework and asp page together, Windows SP3 fixed it |
The UK MkIVs Forum |
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ruirib
Snitz Forums Admin
    
Portugal
26364 Posts |
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StuartV
Starting Member
6 Posts |
Posted - 07 April 2003 : 16:58:50
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Thanks, Rui. That is actually the exact procedure I had used to get to where I was so far. But ultimately, it didn't provide the answer.
However, NOW, I have a found a Microsoft KB article that *exactly* describes what I'm seeing.
http://support.microsoft.com/default.aspx?scid=kb;en-us;301919
I'll try this solution when I get home and see if it fixes me up. |
- Stu |
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ruirib
Snitz Forums Admin
    
Portugal
26364 Posts |
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StuartV
Starting Member
6 Posts |
Posted - 08 April 2003 : 10:44:37
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It did not. :( And neither did installing Windows Component Update that comes with VS.NET.
Argh!
Any other suggestions? |
- Stu |
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Gremlin
General Help Moderator
    
New Zealand
7528 Posts |
Posted - 08 April 2003 : 10:55:32
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Tried reinstalling IIS ? |
Kiwihosting.Net - The Forum Hosting Specialists
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ruirib
Snitz Forums Admin
    
Portugal
26364 Posts |
Posted - 08 April 2003 : 17:23:40
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Yeah, I second Gremlin's suggestion. Uninstall IIS, then install it again. See if it fixes it. If it works, try installing .NET again (not sure this will be need, but it is likely that it will). Then test it again. |
Snitz 3.4 Readme | Like the support? Support Snitz too |
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