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 Email Server Configuration - cannot open

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prubbo Posted - 26 August 2011 : 14:52:04
I'm in the Admin Options and when I click Email Server Configuration I am prompted agin for the Admin username and password. When I enter the Admin username and password I am prompted again for the username and password each time. Any idea why.
15   L A T E S T    R E P L I E S    (Newest First)
prubbo Posted - 12 September 2011 : 11:32:45
Actually i am pointing to the SMPTP server in my company. The E-mail Server Address: pints to the FQDN of the SMTP server.

There is nothing in the list under "Select Email Component:"
Podge Posted - 05 September 2011 : 04:14:38
I have aspemail (paid version). Do you have an smtp server installed or does your host handle email?
prubbo Posted - 02 September 2011 : 15:05:29
I have CDO installed on that server but forum email is not working. What email components do you have installed on your Windows 2008R2 server?
Podge Posted - 01 September 2011 : 05:06:43
Its the only code that I could think of in that page that did something "different" than the other pages. It checks to see if email components are installed on the server. There is obviously an issue with your installation of Windows 2008R2 server / IIS 7.5. I'm actually on the same setup and don't have your problem.

Is email working on your forum?
prubbo Posted - 31 August 2011 : 13:56:43
The Select E-Mail Component: dropdown list is empty. How can I add the type of email server in the asp file?
prubbo Posted - 31 August 2011 : 13:52:06
Well I did comment out those lines then I was able to get into the email config page. Not sure what this code actually does. Can you elaborate?
prubbo Posted - 31 August 2011 : 13:46:46
I cannot get into the admin_config_email.asp page.
Podge Posted - 31 August 2011 : 10:35:12
Do you get a list of installed email components when you finally get to view the page?

Do you get the problem if you comment out these lines of code from lines 188-194?
	for i=0 to UBound(theComponent)
		if IsObjInstalled(theComponent(i)) then 
			Response.Write	"    <option value=""" & theComponentValue(i) & """" & chkSelect(strMailMode,theComponentValue(i)) & ">" & theComponentName(i) & "</option>" & vbNewline
		else
			j = j + 1
		end if
	next
prubbo Posted - 31 August 2011 : 10:21:47
I copied the admin_config_email.asp file from the Snitz zip to overwrite the original. I restarted the web site in IIS then logged on to the forum as Admin. I clicked on the email configuration. It then prompts me for the username and password then logs me in successfully which brings me back to the root of the Admin section. I click email configuration again only to be prompted again for username and password at this address: http://forum/admin_login.asp?target=admin_config_email.asp.

I see a system warning in the Windows logs for each event.

A process serving application pool 'Forum' suffered a fatal communication error with the Windows Process Activation Service. The process id was '1748'. The data field contains the error number.
Podge Posted - 31 August 2011 : 04:46:07
Can you post your admin_config_email.asp as a text file or replace it with an unmodified one from the Snitz zip ?
prubbo Posted - 30 August 2011 : 16:26:05
Yes, Windows Process Activation Service is started.
Podge Posted - 30 August 2011 : 13:00:57
Is the Windows Process Activation Service started? You should be able to find it if you go to Control Panel > Administration Tools > Services.
prubbo Posted - 30 August 2011 : 12:35:23
After further investigation I see a system event that is created when I enter the admin username and password after clicking on the Mail Server configuration.

A process serving application pool 'SnitzForum' suffered a fatal communication error with the Windows Process Activation Service. The process id was '3248'. The data field contains the error number.

prubbo Posted - 30 August 2011 : 09:55:12
In my application pool the maximum worker process is set to 1. If the number is greater than 1 then the application pool is a "web Garden"
prubbo Posted - 30 August 2011 : 09:34:08
I have not made any mods to admin_config_email.asp or any other file. I have installed this forum on a Windows 2008R2 server running iis 7.5.

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