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 Email Server Configuration - cannot open
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prubbo
Starting Member

USA
12 Posts

Posted - 26 August 2011 :  14:52:04  Show Profile  Reply with Quote
I'm in the Admin Options and when I click Email Server Configuration I am prompted agin for the Admin username and password. When I enter the Admin username and password I am prompted again for the username and password each time. Any idea why.

HuwR
Forum Admin

United Kingdom
20593 Posts

Posted - 26 August 2011 :  14:55:39  Show Profile  Visit HuwR's Homepage  Reply with Quote
are you able to access the other admin options ?

MVC .net dev/test site | MVC .net running on Raspberry Pi
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prubbo
Starting Member

USA
12 Posts

Posted - 26 August 2011 :  16:48:53  Show Profile  Reply with Quote
Yes, every other Admin sections work. Just the Email Config
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HuwR
Forum Admin

United Kingdom
20593 Posts

Posted - 27 August 2011 :  02:48:22  Show Profile  Visit HuwR's Homepage  Reply with Quote
have you made any modifications ?

MVC .net dev/test site | MVC .net running on Raspberry Pi
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Carefree
Advanced Member

Philippines
4212 Posts

Posted - 27 August 2011 :  03:13:36  Show Profile  Reply with Quote
Post a link to your "admin_config_email.asp" file in .txt format for us to take a look at. Sounds like it's corrupt or modified.
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Podge
Support Moderator

Ireland
3776 Posts

Posted - 29 August 2011 :  09:21:56  Show Profile  Send Podge an ICQ Message  Send Podge a Yahoo! Message  Reply with Quote
Does your host use web gardens?

Podge.

The Hunger Site - Click to donate free food | My Blog | Snitz 3.4.05 AutoInstall (Beta!)

My Mods: CAPTCHA Mod | GateKeeper Mod
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prubbo
Starting Member

USA
12 Posts

Posted - 30 August 2011 :  09:34:08  Show Profile  Reply with Quote
I have not made any mods to admin_config_email.asp or any other file. I have installed this forum on a Windows 2008R2 server running iis 7.5.
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prubbo
Starting Member

USA
12 Posts

Posted - 30 August 2011 :  09:55:12  Show Profile  Reply with Quote
In my application pool the maximum worker process is set to 1. If the number is greater than 1 then the application pool is a "web Garden"
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prubbo
Starting Member

USA
12 Posts

Posted - 30 August 2011 :  12:35:23  Show Profile  Reply with Quote
After further investigation I see a system event that is created when I enter the admin username and password after clicking on the Mail Server configuration.

A process serving application pool 'SnitzForum' suffered a fatal communication error with the Windows Process Activation Service. The process id was '3248'. The data field contains the error number.

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Podge
Support Moderator

Ireland
3776 Posts

Posted - 30 August 2011 :  13:00:57  Show Profile  Send Podge an ICQ Message  Send Podge a Yahoo! Message  Reply with Quote
Is the Windows Process Activation Service started? You should be able to find it if you go to Control Panel > Administration Tools > Services.

Podge.

The Hunger Site - Click to donate free food | My Blog | Snitz 3.4.05 AutoInstall (Beta!)

My Mods: CAPTCHA Mod | GateKeeper Mod
Tutorial: Enable subscriptions on your board

Warning: The post above or below may contain nuts.

Edited by - Podge on 30 August 2011 13:01:14
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prubbo
Starting Member

USA
12 Posts

Posted - 30 August 2011 :  16:26:05  Show Profile  Reply with Quote
Yes, Windows Process Activation Service is started.
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Podge
Support Moderator

Ireland
3776 Posts

Posted - 31 August 2011 :  04:46:07  Show Profile  Send Podge an ICQ Message  Send Podge a Yahoo! Message  Reply with Quote
Can you post your admin_config_email.asp as a text file or replace it with an unmodified one from the Snitz zip ?

Podge.

The Hunger Site - Click to donate free food | My Blog | Snitz 3.4.05 AutoInstall (Beta!)

My Mods: CAPTCHA Mod | GateKeeper Mod
Tutorial: Enable subscriptions on your board

Warning: The post above or below may contain nuts.
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prubbo
Starting Member

USA
12 Posts

Posted - 31 August 2011 :  10:21:47  Show Profile  Reply with Quote
I copied the admin_config_email.asp file from the Snitz zip to overwrite the original. I restarted the web site in IIS then logged on to the forum as Admin. I clicked on the email configuration. It then prompts me for the username and password then logs me in successfully which brings me back to the root of the Admin section. I click email configuration again only to be prompted again for username and password at this address: http://forum/admin_login.asp?target=admin_config_email.asp.

I see a system warning in the Windows logs for each event.

A process serving application pool 'Forum' suffered a fatal communication error with the Windows Process Activation Service. The process id was '1748'. The data field contains the error number.
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Podge
Support Moderator

Ireland
3776 Posts

Posted - 31 August 2011 :  10:35:12  Show Profile  Send Podge an ICQ Message  Send Podge a Yahoo! Message  Reply with Quote
Do you get a list of installed email components when you finally get to view the page?

Do you get the problem if you comment out these lines of code from lines 188-194?
	for i=0 to UBound(theComponent)
		if IsObjInstalled(theComponent(i)) then 
			Response.Write	"    <option value=""" & theComponentValue(i) & """" & chkSelect(strMailMode,theComponentValue(i)) & ">" & theComponentName(i) & "</option>" & vbNewline
		else
			j = j + 1
		end if
	next

Podge.

The Hunger Site - Click to donate free food | My Blog | Snitz 3.4.05 AutoInstall (Beta!)

My Mods: CAPTCHA Mod | GateKeeper Mod
Tutorial: Enable subscriptions on your board

Warning: The post above or below may contain nuts.
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prubbo
Starting Member

USA
12 Posts

Posted - 31 August 2011 :  13:46:46  Show Profile  Reply with Quote
I cannot get into the admin_config_email.asp page.
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prubbo
Starting Member

USA
12 Posts

Posted - 31 August 2011 :  13:52:06  Show Profile  Reply with Quote
Well I did comment out those lines then I was able to get into the email config page. Not sure what this code actually does. Can you elaborate?
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