Email Server Configuration - cannot open - Posted (2660 Views)
prubbo
Starting Member
prubbo
Posts: 12
12
I'm in the Admin Options and when I click Email Server Configuration I am prompted agin for the Admin username and password. When I enter the Admin username and password I am prompted again for the username and password each time. Any idea why.
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Posted
HuwR
Forum Admin
HuwR
Posts: 20611
20611
are you able to access the other admin options ?

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Posted
prubbo
Starting Member
prubbo
Posts: 12
12
Yes, every other Admin sections work. Just the Email Config
Posted
HuwR
Forum Admin
HuwR
Posts: 20611
20611
have you made any modifications ?

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Posted
Carefree
Advanced Member
Carefree
Posts: 4224
4224
Post a link to your "admin_config_email.asp" file in .txt format for us to take a look at. Sounds like it's corrupt or modified.
Posted
Podge
Support Moderator
Podge
Posts: 3776
3776
Does your host use web gardens?
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Posted
prubbo
Starting Member
prubbo
Posts: 12
12
I have not made any mods to admin_config_email.asp or any other file. I have installed this forum on a Windows 2008R2 server running iis 7.5.
Posted
prubbo
Starting Member
prubbo
Posts: 12
12
In my application pool the maximum worker process is set to 1. If the number is greater than 1 then the application pool is a "web Garden"
Posted
prubbo
Starting Member
prubbo
Posts: 12
12
After further investigation I see a system event that is created when I enter the admin username and password after clicking on the Mail Server configuration.
A process serving application pool 'SnitzForum' suffered a fatal communication error with the Windows Process Activation Service. The process id was '3248'. The data field contains the error number.

Posted
Podge
Support Moderator
Podge
Posts: 3776
3776
Is the Windows Process Activation Service started? You should be able to find it if you go to Control Panel > Administration Tools > Services.
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Last edited by Podge on 30 August 2011, 13:01
Posted
prubbo
Starting Member
prubbo
Posts: 12
12
Yes, Windows Process Activation Service is started.
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