Snitz™ Forums 2000
https://forum.snitz.com/forumTopic/Posts/69992?pagenum=1
04 November 2025, 23:35
Topic
prubbo
Email Server Configuration - cannot open
26 August 2011, 14:52
I'm in the Admin Options and when I click Email Server Configuration I am prompted agin for the Admin username and password. When I enter the Admin username and password I am prompted again for the username and password each time. Any idea why.
Replies ...
HuwR
26 August 2011, 14:55
are you able to access the other admin options ?
prubbo
26 August 2011, 16:48
Yes, every other Admin sections work. Just the Email Config
HuwR
27 August 2011, 02:48
have you made any modifications ?
Carefree
27 August 2011, 03:13
Post a link to your "admin_config_email.asp" file in .txt format for us to take a look at. Sounds like it's corrupt or modified.
Podge
29 August 2011, 09:21
Does your host use web gardens?
prubbo
30 August 2011, 09:34
I have not made any mods to admin_config_email.asp or any other file. I have installed this forum on a Windows 2008R2 server running iis 7.5.
prubbo
30 August 2011, 09:55
In my application pool the maximum worker process is set to 1. If the number is greater than 1 then the application pool is a "web Garden"
prubbo
30 August 2011, 12:35
After further investigation I see a system event that is created when I enter the admin username and password after clicking on the Mail Server configuration.
A process serving application pool 'SnitzForum' suffered a fatal communication error with the Windows Process Activation Service. The process id was '3248'. The data field contains the error number.
Podge
30 August 2011, 13:00
Is the Windows Process Activation Service started? You should be able to find it if you go to Control Panel > Administration Tools > Services.
prubbo
30 August 2011, 16:26
Yes, Windows Process Activation Service is started.
Podge
31 August 2011, 04:46
Can you post your admin_config_email.asp as a text file or replace it with an unmodified one from the Snitz zip ?
prubbo
31 August 2011, 10:21
I copied the admin_config_email.asp file from the Snitz zip to overwrite the original. I restarted the web site in IIS then logged on to the forum as Admin. I clicked on the email configuration. It then prompts me for the username and password then logs me in successfully which brings me back to the root of the Admin section. I click email configuration again only to be prompted again for username and password at this address: http://forum/admin_login.asp?target=admin_config_email.asp.
I see a system warning in the Windows logs for each event.
A process serving application pool 'Forum' suffered a fatal communication error with the Windows Process Activation Service. The process id was '1748'. The data field contains the error number.
Podge
31 August 2011, 10:35
Do you get a list of installed email components when you finally get to view the page?
Do you get the problem if you comment out these lines of code from lines 188-194?
Code:
for i=0 to UBound(theComponent) if IsObjInstalled(theComponent(i)) then Response.Write " <option value=""" & theComponentValue(i) & """" & chkSelect(strMailMode,theComponentValue(i)) & ">" & theComponentName(i) & "</option>" & vbNewline else j = j + 1 end if next
prubbo
31 August 2011, 13:46
I cannot get into the admin_config_email.asp page.
prubbo
31 August 2011, 13:52
Well I did comment out those lines then I was able to get into the email config page. Not sure what this code actually does. Can you elaborate?
prubbo
31 August 2011, 13:56
The Select E-Mail Component: dropdown list is empty. How can I add the type of email server in the asp file?
Podge
01 September 2011, 05:06
Its the only code that I could think of in that page that did something "different" than the other pages. It checks to see if email components are installed on the server. There is obviously an issue with your installation of Windows 2008R2 server / IIS 7.5. I'm actually on the same setup and don't have your problem.
Is email working on your forum?
prubbo
02 September 2011, 15:05
I have CDO installed on that server but forum email is not working. What email components do you have installed on your Windows 2008R2 server?
Podge
05 September 2011, 04:14
I have aspemail (paid version). Do you have an smtp server installed or does your host handle email?
prubbo
12 September 2011, 11:32
Actually i am pointing to the SMPTP server in my company. The E-mail Server Address: pints to the FQDN of the SMTP server.
There is nothing in the list under "Select Email Component:"