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HuwR
Forum Admin

United Kingdom
20584 Posts

Posted - 17 August 2015 :  04:37:14  Show Profile  Visit HuwR's Homepage
fingers crossed for you webbo

MVC .net dev/test site | MVC .net running on Raspberry Pi
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Webbo
Average Member

United Kingdom
982 Posts

Posted - 17 August 2015 :  17:34:33  Show Profile  Visit Webbo's Homepage
Thanks, I've a feeling I'm going to need it

Apparently they've now got a speed issue on the latest server affecting MySQL

I'm fed up to the back teeth with this and have issued them with an ultimatum - fix it or we're off to find another host.

incidentally, the website is now running from the original server and despite the memory issue is running very fast until it grinds down then IIS clears and way we go again.
So why the heck they can't get the site to run on their latest fandangled all singing all dancing ridiculously expensive box I do not know - but it's 'our' fault ?? yeah, right
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ruirib
Snitz Forums Admin

Portugal
26364 Posts

Posted - 17 August 2015 :  20:05:31  Show Profile  Send ruirib a Yahoo! Message
quote:
Originally posted by Webbo

Thanks, I've a feeling I'm going to need it

Apparently they've now got a speed issue on the latest server affecting MySQL

I'm fed up to the back teeth with this and have issued them with an ultimatum - fix it or we're off to find another host.

incidentally, the website is now running from the original server and despite the memory issue is running very fast until it grinds down then IIS clears and way we go again.
So why the heck they can't get the site to run on their latest fandangled all singing all dancing ridiculously expensive box I do not know - but it's 'our' fault ?? yeah, right


Probably they want your money, since I would guess the dedicated server will cost you more.

I repeat, I don't understand why they would install MySQL on the new server. Why can't they just leave your database on the current database server? It seems the problem is not with the database, so, why change that?!


Snitz 3.4 Readme | Like the support? Support Snitz too
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Webbo
Average Member

United Kingdom
982 Posts

Posted - 18 August 2015 :  02:15:31  Show Profile  Visit Webbo's Homepage
I haven't a clue Rui, I'll be talking to them today so will reiterate the point re separate servers.
I spoke with another hosting company last Friday and they offered several suggestions including the same and tbh I felt more confident with them after half an hour on the phone than I do with this present bunch
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Webbo
Average Member

United Kingdom
982 Posts

Posted - 18 August 2015 :  11:55:52  Show Profile  Visit Webbo's Homepage
The tech guy has agreed to set up a separate Linux machine as a database server for the MySQL databases and then we'll run the website from a separate Windows server and see how that goes.

Quick question, is there any reason why Snitz shouldn't run on Windows 2012 Server, just the software not the databases? I'm just trying to pre-empt any more problems
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bobby131313
Senior Member

USA
1163 Posts

Posted - 18 August 2015 :  17:03:58  Show Profile  Visit bobby131313's Homepage
quote:

Quick question, is there any reason why Snitz shouldn't run on Windows 2012 Server


Mine kicks ass on it.

Switch the order of your title tags
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Carefree
Advanced Member

Philippines
4207 Posts

Posted - 18 August 2015 :  21:24:05  Show Profile
quote:
Originally posted by Webbo

The tech guy has agreed to set up a separate Linux machine as a database server for the MySQL databases and then we'll run the website from a separate Windows server and see how that goes.

Quick question, is there any reason why Snitz shouldn't run on Windows 2012 Server, just the software not the databases? I'm just trying to pre-empt any more problems



Server 2012 comes only in 64-bit flavor. Your host SHOULD know that ASP is a 32-bit application and that he/she will have to enable 32-bit applications in IIS. However, some so-called experts don't have a clue about the newer (for now) server platforms. Once they have it enabled, they SHOULD know to set the appropriate default document, but you did want to preempt problems....


  1. Enabling 32-bit on Server 2012:
    1. Open "Internet Information Services (IIS) Manager"
    2. Click "Application Pools"
    3. Right-click "DefaultAppPool"
    4. Click "Advanced Settings"
    5. Select drop-down menu for "Enable 32-bit Applications" and choose option "True"
    6. Click "OK"
  2. Set Default Document to "default.asp":
    1. Start Internet Services Manager, or start the Microsoft Management Console (MMC) that contains the IIS snap-in.
    2. Rght-click the Web site, virtual folder, or folder whose default document settings you want to configure, and then click "Properties."
    3. Click the Documents tab.
    4. Click to select the Enable Default Document check box. This turns on default document handling for the web site, virtual folder, or folder that you selected.
    5. Click "Add".
    6. In the "Default Document Name" box, type "default.asp", and then click OK.
    7. Click "default.asp" and click the "up" button until "default.asp" is at the top.
    8. Click OK
  3. Set ASP parameters:
    1. In IIS, browse to hosted folder.
    2. In lower half of center panel, double-click "ASP".
    3. Enable "buffering", "parent paths", "calculate line numbers", "server-side debugging", "send errors to browser", and "session state".
    4. Click "apply".
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Webbo
Average Member

United Kingdom
982 Posts

Posted - 19 August 2015 :  02:10:56  Show Profile  Visit Webbo's Homepage
Thanks for that Carefree, much appreciated
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Webbo
Average Member

United Kingdom
982 Posts

Posted - 27 August 2015 :  16:04:20  Show Profile  Visit Webbo's Homepage
Many thanks for the advice and help I've received. The server change has been completed and we're now running on two dedicated servers - Windows for the files and software, and Linux for the databases (as advised )

Apart from the hassle it's a much better improvement on what we had.
There's been a few glitches code wise but most have been ironed out...

Great support, thanks
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