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jgs
New Member

Netherlands
95 Posts

Posted - 01 April 2009 :  15:11:18  Show Profile
I'm trying to upload a pdf file, but despite I've done that before, now I'm getting the error that pdf's aren't accepted.
Of course all the settings are all right (changed them and back again) but even a file that I've uploaded before succesfully won't go.

What can be wrong?

Info about my forum: http://www.govvd.nl/forumsoftware.htm list of Mods included.
Most of userinterface translated into Dutch.

The Zim
Junior Member

107 Posts

Posted - 02 April 2009 :  14:16:30  Show Profile  Visit The Zim's Homepage
Well, if you've recently moved to a new host, it could be that they don't support it.

So, you say that you've added them before... where? IN your forums, as a link on your forums, somewhere else on your site?

Also, you may need to check that you have Acrobat Reader installed, I know I was having a problem recently with pdf files. I had Acrobat Reader, but it got corrupted somehow so I had to reinstall the newest version. Could you maybe take a screenshot or copy and paste the error message?

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Shaggy
Support Moderator

Ireland
6780 Posts

Posted - 03 April 2009 :  05:23:45  Show Profile
What's the exact error message you're receiving? Can you post *.txt copies of the relevant files? One possibility is that the file may be too big and the wrong error is getting thrown.


Search is your friend
“I was having a mildly paranoid day, mostly due to the
fact that the mad priest lady from over the river had
taken to nailing weasels to my front door again.”
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Classicmotorcycling
Development Team Leader

Australia
2084 Posts

Posted - 03 April 2009 :  06:05:54  Show Profile
The file isn't more than 200Kb is it? Did you move to a Windows 2003/2008 hosting package and if that is the case, then the max upload size is set to 200Kb for a file. Can not remember the topic this was listed in, but requires the host to do a change in the metabase of IIS.

Cheers,

David Greening
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jgs
New Member

Netherlands
95 Posts

Posted - 05 April 2009 :  06:54:32  Show Profile
The problem is in uploading the pdf. Even the same pdf that I've uploaded before (as different user) won't upload.
Still the same provider, settings are as they should be.
Change the file into a .doc and it can be uploaded. The extension seems to be the problem.

Info about my forum: http://www.govvd.nl/forumsoftware.htm list of Mods included.
Most of userinterface translated into Dutch.
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Classicmotorcycling
Development Team Leader

Australia
2084 Posts

Posted - 05 April 2009 :  16:20:59  Show Profile
Can you at least show us what the actual error code is that you are getting? There must be some sort of error code.

Cheers,

David Greening
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jgs
New Member

Netherlands
95 Posts

Posted - 10 April 2009 :  11:54:23  Show Profile
There's nog error code, just the standard text that pdf aren't allowed. Just the same message you get when f.i. you block uploading .doc files.

Info about my forum: http://www.govvd.nl/forumsoftware.htm list of Mods included.
Most of userinterface translated into Dutch.
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HuwR
Forum Admin

United Kingdom
20584 Posts

Posted - 10 April 2009 :  12:45:32  Show Profile  Visit HuwR's Homepage
any chance of you posting a link to a text version of your upload code ? otherwise we are just guessing at causes/solutions with no real idea.
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The Zim
Junior Member

107 Posts

Posted - 14 April 2009 :  11:46:58  Show Profile  Visit The Zim's Homepage
Just copy and paste that text please, it could really help us (probably more them, lol) help you.

Also, as HuwR said, links are always helpful. They let others see almost exactly what you do.

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KC
Junior Member

USA
152 Posts

Posted - 14 April 2009 :  14:38:57  Show Profile  Visit KC's Homepage
quote:
Originally posted by jgs

The problem is in uploading the pdf. Even the same pdf that I've uploaded before (as different user) won't upload.
Still the same provider, settings are as they should be.
Change the file into a .doc and it can be uploaded. The extension seems to be the problem.

When you say "Upload", are you talking about an .asp upload page aspSmartUpload, or ftp?

If it's FTP your provider has changed/removed the MIME setting to allow .pdf files.
If it's an uploading program it could still be the server, otherwise look at your UL program settings.

Owner of vales.com and Elite Computers.
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