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MikeE3
Starting Member
3 Posts |
 Posted - 28 July 2007 : 10:28:18
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I am unable to turn on any level of the Subscription feature. Here's the senario:
1. I login w/ the Admin account
2. Click on Admin Options to go to the adminstration functions screen
3. Click on Feature Configuration
4. In the drop down box "Higest Level of Subscription" I select "Subscribe to Whole Board
5. Scroll down to "Submit New Config" and click it.
6. I get a confirmation screen that shows "Configuration Posted"
7. But when I click on Feature Configuration again and look at the drop down box for "Highest Level ...." is shows "No Subscription Allowed".
Thinking that maybe the feature is active but the dropdown box is still showing "No Subscription Allowed" for some unknown (to me) reason. I then try to edit a catagory or forum and set the subscription level for the catagory or forum. But there is no drop down box available to set the cat/forum subscription level.
I then searched these forums and saw suggestions to make sure E-Mail Mode is set to "On", in the Mail Configuration options. I checked this and the E-Mail Mode option is set to "On".
Outgoing mail does work, as 'new' members do get the registration confirmation email when they first register.
The Email-Config is:
Email Component: CDONTS (IIS 3/4/5)
E-Mail Mode: On
E-Mail Server Address: your.mailserver.com
rest of options all set to: On
Now here's another piece of info that may be related to the problem. I tried to turn off E-Mail Mode, with the idea of just turning it off, then back on, to see if it would solve the 'Subscription' problem I'm having.
So, I change from On to Off, click Submit New Config and get the confirmation screen. But when I come back into E-Mail Server Config screen, the E-Mail Mode option is still set to 'On', not 'Off'.
I'm using Snitz Ver. 3.4.05 hosted on a Windows acc't w/ GODADDY.
(The only MOD I can remember adding is one for FILE UPLOADs)
Thanks in advance for any help.
MikeE3 |
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ruirib
Snitz Forums Admin
Portugal
26364 Posts |
Posted - 28 July 2007 : 11:47:15
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Clearly your server is not doing what it should do. This is not an issue with code, it's just the server that does not accept changes to the application variables values.
You could try and check whether the changes are being commited to the database. If they are, maybe running setup.asp could help. |
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MikeE3
Starting Member
3 Posts |
Posted - 28 July 2007 : 18:00:14
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hmmm! It's odd that the 'server' lets me change other configuration items and obviously allows other types of updates to the 'database'or the entire forum wouldn't be working. New members can register and be added, catagories and forums can be created, and postings by memebers are working, etc. etc.
What would be so different changing the settings for Subscription as compared to making any of the other configuration chanages or just using the forum to make posts, etc.?
If the 'server' didn't let the Snitz code make updates on the 'server' side then I'd think nothing would be working?
Is there something significantly different on the 'server' that the Snitz code is trying to 'update/change' when I try to change the subscription level compared to any other configuration change?
And I did try running the setup.asp by clicking the 'Check Installation' button on the Admin page before making my original post.
Thanks again for giving this some thought?
-- Regards, Mike -- |
Edited by - MikeE3 on 28 July 2007 18:04:26 |
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HuwR
Forum Admin
United Kingdom
20595 Posts |
Posted - 28 July 2007 : 18:40:11
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| changes made to certain things in the Admin are stored as "application variables" as well as in the database, that is why ruirib asked you to check the db so we could ascertain whether it was writing to the db and just not updating the application variables. If the application variables are not being updated thaen it is as rui suggested a server not a code issue. |
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ruirib
Snitz Forums Admin
Portugal
26364 Posts |
Posted - 28 July 2007 : 18:47:19
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Posts do not change application variables, configuration settings do.
This issue of configuration settings not 'sticking' happens from time to time. Why? I can't say, and it's all the more weird because it's the same code that does the changes, regardless of the config settings that are being changed.
Our usual way around is to create a dbs file to change the values in the FORUM_CONFIG_NEW table and then run setup.asp. In your case to change the subscription to the level you wish, the code is this:
[UPDATE]
CONFIG_NEW
C_VALUE#'1'#C_VARIABLE='STRSUBSCRIPTION'
[END]
Paste this into the alternate mod setup, execute it and then run setup.asp or Check Installation. |
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MikeE3
Starting Member
3 Posts |
Posted - 28 July 2007 : 21:26:04
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Thanks for the additional help. But I found a 'a cure/fix' to my problem.
In my initial post I listed my E-Mail config, which was:
The Email-Config
Email Component: CDONTS (IIS 3/4/5)
E-Mail Mode: On
E-Mail Server Address: your.mailserver.com
rest of options all set to: On
I did not change the default 'your.mailserver.com' as the 'help' said if you use CDONTS then you don't have to set an email server.
Well I change the E-Mail Server Address to a valid smtp dns name (smtp.comcast.net). And then when I changed the "Highest Level Of Subscription" to "Subscribe to Whole Board". Hooray! Everything started working. I could then go to the catagories and forums and edit their subscription levels too.
Now to what you were saying about storing application variables - are they stored outside of the database. I was under the assumption that everything was stored in the database.
For example, on the server I looked in the folder were the snitz code is stored - and all of those files still have last modified date set to months ago when I loaded the forum code. Only the database 'file' in the database folder has a current date as the modified date.
Are there other files on the 'server' not counting the access db file that snitz code updates/modifies? Or indeed is everything stored in the database?
Thanks for the help and thanks in advance for answering my additional question(s) about where snitz stores information.
Best Regards,
Mike
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Edited by - MikeE3 on 28 July 2007 21:27:04 |
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