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fixup
Starting Member
16 Posts |
 Posted - 11 June 2007 : 14:24:25
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Gmail and Yahoo etc. treat messages from Snitz as spam. They either put them into spam folder (gmail) or the messages simply disappear (Yahoo).
Please do not blame Gmail and Yahoo. I think something is missing in the header of the messages from Snitz. Here is the facts:
1)My forum and mail are hosted on the same server. When I send mail out from this server via webmail provided by the hosting provider, no problem. Just those from Snitz have trouble to reach gmail and yahoo etc. So it has nothing to do with the hosting server.
2) I tried to use other SMTP servers (smtp.gmail.com, 1and1, mail2web etc.), they are all the same - mail goes out fine but won't reach some users. So it has nothing to do with SMTP.
3) I tried CDOSYS, CDONTS, ASPMail and ASPQmail (Chili!mail does not work at all), they all work the same way. So it has nothing to do with the emailing method.
So, Snitz simply does not send some info that gmail and yahoo want to see. Again, all the mail go out fine as I can find them in gmail's spam folder.
Please advice, yes I've read all the old posts, thank you! |
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AnonJr
Moderator
United States
5768 Posts |
Posted - 11 June 2007 : 14:54:36
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Usually its the result of one of two things: that particular e-mail provider doesn't like the mail server (its been blacklisted) or it doesn't like 3rd party e-mail (mail coming from somewhere other than the server that's sending the mail).
1&1 uses a different server for its webmail than what it uses for scripts hosted on its server, so just because your webmail goes through doesn't mean that any scripts are going to send mail incident free. I found out the hard way that www.excite.com has the 1&1 relay blocked... so none of my sites can send to excite.com addys where my regular webmail works fine. 
I haven't investigated Yahoo! or GMail to see if they have done the same. It wouldn't surprise me. |
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fixup
Starting Member
16 Posts |
Posted - 11 June 2007 : 15:44:29
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Thanks!
Gee, I was thinking of moving my host server from NetSol to 1and1 to avoid all these troubles, now I don't need to bother.
Seems Yahoo is blocking anything from my server, direct or relayed.
Any workaround? |
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ruirib
Snitz Forums Admin
Portugal
26364 Posts |
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AnonJr
Moderator
United States
5768 Posts |
Posted - 11 June 2007 : 16:16:37
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| I had to e-mail excite.com support to find out about the mail server being blacklisted. The messages never even made it to my "Junk Mail" folder... |
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weeweeslap
Senior Member
USA
1077 Posts |
Posted - 11 June 2007 : 16:32:41
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| the mail from my server was also being treated as spam by yahoo for around a month, I'm the only site on my server. Then after a month it started routing back to normal inbox and not their spam mail. AOL doesn't take mail from my server. I don't see why either. |
coaster crazy |
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fixup
Starting Member
16 Posts |
Posted - 11 June 2007 : 16:36:52
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| Beside Yahoo, there might be 10 or 100... mail providers that are blocking NetSol. Even if I call them all and have the blacklist removed, it'll be on the list again soon, because hosting servers are often used by spammers. |
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ruirib
Snitz Forums Admin
Portugal
26364 Posts |
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fixup
Starting Member
16 Posts |
Posted - 11 June 2007 : 17:41:02
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| Any host suffers from the same now and then, all the email problem is caused by the blacklist garbage. |
Edited by - fixup on 11 June 2007 17:41:28 |
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Podge
Support Moderator
Ireland
3776 Posts |
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ruirib
Snitz Forums Admin
Portugal
26364 Posts |
Posted - 11 June 2007 : 18:35:36
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quote:
Originally posted by fixup
Any host suffers from the same now and then, all the email problem is caused by the blacklist garbage.
You know the problem and you pretty much know the fix...nothing much more, really, that we can advise.. |
Snitz 3.4 Readme | Like the support? Support Snitz too |
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Podge
Support Moderator
Ireland
3776 Posts |
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fixup
Starting Member
16 Posts |
Posted - 11 June 2007 : 20:37:18
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OK, after two days of work into this issue, I finally solved it. Could be a bug of Snitz, so please pay attention to my result:
1) In order to use a different SMTP server other than localhost which is blocked by Gmail and Yahoo etc., I have to put the domain name into the E-mail "Server Configuration" box. If I insert it into inc_mail.asp, then I'll get error. Username and password are still put into inc_mail.asp.
2) I have to put sender into inc_mail.asp as "John Smith <js@microsoft.com>". If I put it into the E-Mail Server Configuration box, or use "js@microsoft.com" only, I'll get error.
Very strange, hun? Now it works perfectly!
The bottom line: Because of blacklist, I have to use another SMTP server but I ran into trouble. I guessed it right - it is snitz's fault (don't get me wrong, I love Snitz and you guys). Hopefully you'll get this fixed. I use Snitz 3.4.04. |
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HuwR
Forum Admin
United Kingdom
20595 Posts |
Posted - 11 June 2007 : 20:41:55
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how can it be Snitz fault if it works with one SMTP server but not another ? we don't change our code depending on what mail server you are using. if changing mail server addresses/accounts fixes or creates a problem then it is not Snitz's fault it is the mail server that is causing the problem.
Snitz does not control or have anything to do with blacklisting of your mail server. |
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ruirib
Snitz Forums Admin
Portugal
26364 Posts |
Posted - 11 June 2007 : 20:42:52
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What a brilliant conclusion!? How is it Snitz fault, if you, just by specifying different configuration values using, SURPRISE, SURPRISE, the buggy Snitz code, managed to get it to work?!! How could it work if it was Snitz fault!?!!
You have to use a different server, how's that Snitz fault?! How do we fix it? Informing people that no one should use your email server?!
I stand in awe before your brilliant conclusion!!! |
Snitz 3.4 Readme | Like the support? Support Snitz too |
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fixup
Starting Member
16 Posts |
Posted - 11 June 2007 : 21:06:43
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1) I cannot put the smtp server name into inc_mail.asp, who's fault?
2) I have to put "John Smith <js@microsoft.com>" into inc_mail.asp, who's fault?
Again, I'm not blaming Snitz, just let you know the facts/bugs, so you can fix it. |
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