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ksabo
Starting Member
18 Posts |
 Posted - 29 April 2007 : 14:20:44
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I apologise in advance if this topic has already been handled in the past here... I've searched using a number of key words and cannot find anything similar.
The problem -- I have five or six forum users complaining of the following issue:
"...I've noticed that sometimes after posting a reply, the board will suddenly change the folder icons on the left as if every single thread has a new post. If I log out and back in, it goes away and I get an accurate picture of the board's recent activity again."
Is this some kind of a refresh issue? Maybe with the server? ???
I am running v. 3.4.06 with MS Access.
TIA,
Kristin Sabo
WILDWILDWEST.ORG
http://www.wildwildwest.org/forum/default.asp
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ruirib
Snitz Forums Admin
Portugal
26364 Posts |
Posted - 29 April 2007 : 18:18:18
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| Well I don't think we've hard a report of such a situation before. It's hard to tell what causes it without seeing it happening. You could ask your users to take notice of their last visit time before and after that happens (they can see it in the drop drown at the top left in active.asp). |
Snitz 3.4 Readme | Like the support? Support Snitz too |
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pdrg
Support Moderator
United Kingdom
2897 Posts |
Posted - 30 April 2007 : 06:57:14
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It certainly is an oddity - all I can imagine is that there's a session-type issue going on
Any mods?
Does a reinstall of the .asp pages help? |
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ksabo
Starting Member
18 Posts |
Posted - 30 April 2007 : 11:45:57
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It's weird all right. I haven't known where to start on this one. If it was just one user, I wouldn't worry about it, but it is 5 or 6, and all are using different browsers but mainly IE and Mozilla.
I have asked the users who are experiencing the issue to keep track of their last visit time before and after posting and to send me the info.
Mods installed:
Spell Check
Ban IP
I will try re-installing the forum code this morning.
Gracias.
-Kristin
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pdrg
Support Moderator
United Kingdom
2897 Posts |
Posted - 30 April 2007 : 13:26:14
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If you can try a clean (unmodded) version of the forum (and see if it still happens) then install your mods one at a time in case one of them is causing problems (although it's hard to think how they would, but let's break the problem down).
Ideally, can you start a separate test forum on the same server, just installing completely clean, testing for the problem, then introducing the mods - if you don't get the problem, reinstall the asp files for the main forum, otherwise we should have more details about which stage it went wrong at...
good luck! |
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Jezmeister
Senior Member
United Kingdom
1141 Posts |
Posted - 30 April 2007 : 19:06:01
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| I've seen that on a lot of forums, here included, it's a problem solely in forum.asp - if the users go back to default.asp they'll find it displays properly again. I think it's an issue caused by the user loading topic.asp/post.asp a large amount of time before they actually post the reply - not sure what the actual physical reason is though. All I can think of that would be related to time like that would be server session. |
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PPSSWeb
Junior Member
312 Posts |
Posted - 01 May 2007 : 10:02:40
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| I have seen this as well. If an inactive user stays on the forum page longer than the session timeout all the folder icons display as a new post when the page is refreshed. As Jezmeister stated, going back to default.asp corrects the discrepancy. |
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ksabo
Starting Member
18 Posts |
Posted - 01 May 2007 : 12:18:08
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I'm thrilled someone else has seen this issue and that both of you obviously know a whole lot more about asp than I do. :-)
I know that in the great scheme of things, this problem isn't much of a problem. I will instruct folks to go back to default.asp rather than actually logging out and logging back in to correct the folder icons.
If the issue gets resolved with a change in code sometime down the road, I am all ears.
As for session timeout, where is that length of time defined? Maybe if it were changed to be longer, it would clear up the problem for all but the slowest post'rs.
Merci buckets.
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AnonJr
Moderator
United States
5768 Posts |
Posted - 01 May 2007 : 17:52:05
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I've seen a similar problem with the Jesus Joshua site from time to time. I'm not exactly certain that changing the session time out would change anything since the correct code is sent to the browser - the browser is just displaying the wrong image. Or at least that's what's been happening to me...
After spending more time than I care to mention trying to debug the issue - even going back to a clean install - and still not getting anywhere, I've just chalked it up to "cosmic rays" and moved on. Its been random, intermittent, and only for a small portion of the users. I usually notice it most when I go to a topic, spend a very short time there and hit the "Back" button on the browser. (well, the extra button on the trackball mapped to "back") |
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pdrg
Support Moderator
United Kingdom
2897 Posts |
Posted - 02 May 2007 : 08:31:34
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| Ahhh something AnonJr said takes me spiralling back through time and space - have your users tried clearing their browser caches? Weird things start happenning if the browser cache (temporary internet files) is big/full, this could be a symptom |
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