If the registered person clicks the link in the email sent to them, it should automatically activate their account and remove them from the pending members table. Are you getting any errors?
How do you know if they are actually activating it?
What happens if you set up another test account and try to go through all of the motions of being a new user, will you still show up in the pending members section?
How do you know if they are actually activating it?
What happens if you set up another test account and try to go through all of the motions of being a new user, will you still show up in the pending members section?
this was what I was thinking with the email/linebreak question - one common cause of this is people 'click the link in the email', but of course they effectively click on just half of the link, so they don't register as completed