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 Help: General / Classic ASP versions(v3.4.XX)
 How do I update email for bounced approvals?
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anim8tr
Starting Member

10 Posts

Posted - 28 September 2006 :  10:00:10  Show Profile
I have a pending member who is approved, but the email address they registered with had a typo and the approval letter bounced.

Is there a way to update the email address for pending and aproved members thru the admin tool? I can't seem to find the section that would allow me to do this.

(if it helps, I have experince with ASP)

Thanks!

HuwR
Forum Admin

United Kingdom
20595 Posts

Posted - 28 September 2006 :  10:49:25  Show Profile  Visit HuwR's Homepage
no, it would be easier just to delete the approved one and get them to re-register with the correct address, the whole reason it has two boxes to enter your email address into isto prevent typo's
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anim8tr
Starting Member

10 Posts

Posted - 28 September 2006 :  14:41:15  Show Profile
Couldn't I just update the email address in the database? I'm a little worried that if I ask them to do this a second time, that they'll delay it until later and then eventually forget about it all together?

Our goal is to get people signed up so that we can email them now and then if they need a little encouragement to participate.


quote:
Originally posted by HuwR

no, it would be easier just to delete the approved one and get them to re-register with the correct address, the whole reason it has two boxes to enter your email address into isto prevent typo's

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RArch
Junior Member

United Kingdom
103 Posts

Posted - 28 September 2006 :  15:07:18  Show Profile
Yes, you can edit it directly in the database too.
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HuwR
Forum Admin

United Kingdom
20595 Posts

Posted - 28 September 2006 :  15:57:51  Show Profile  Visit HuwR's Homepage
that rather depends, if you have email validation enabled then they won't have got the link to verify the registration and therefore you won't be able to change it because there is no way to resend the validation link. if you don't have enmail validation turned on then it doesn't really matter that their email is incorrect anyway
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anim8tr
Starting Member

10 Posts

Posted - 28 September 2006 :  17:10:22  Show Profile
We do have email validation turned on, but I've found that if I manually "Activate" a user's account (in situations like this), then they can get logged in just fine without having them click on the email validation link.

Am I missing out on an important step or requirement when I do this?

quote:
Originally posted by HuwR

that rather depends, if you have email validation enabled then they won't have got the link to verify the registration and therefore you won't be able to change it because there is no way to resend the validation link. if you don't have enmail validation turned on then it doesn't really matter that their email is incorrect anyway


Edited by - anim8tr on 28 September 2006 17:10:51
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ruirib
Snitz Forums Admin

Portugal
26364 Posts

Posted - 28 September 2006 :  17:35:39  Show Profile  Send ruirib a Yahoo! Message
It doesn't make sense to activate the account and still have email validation on. Activating the user's account effectively bypasses email validation.


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anim8tr
Starting Member

10 Posts

Posted - 28 September 2006 :  18:21:33  Show Profile
Right, I understand. But this would only be used for special situations like this...

quote:
Originally posted by ruirib

It doesn't make sense to activate the account and still have email validation on. Activating the user's account effectively bypasses email validation.

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ruirib
Snitz Forums Admin

Portugal
26364 Posts

Posted - 28 September 2006 :  19:04:49  Show Profile  Send ruirib a Yahoo! Message
If you choose to activate the account, then you can edit it as an admin and correct the email address, if that is required. No need to mess with the DB directly.


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