if the "agree page" is policy.asp search for the referer mod, otherwise get the people who are having the problem to clear their browsers cookies and try again.
that mod if installed correctly shouldn't have an effect. the referer mod fixes an issue caused by Norton Internet Security whereby NIS blocks the refer method used for linking between policy.asp and register.asp, so when you email your users it may be a good idea to ask if they have NIS installed
Edited by - Jezmeister on 22 February 2006 08:37:02