Snitz Forums 2000 - Unable to log in / log off ... ?

Snitz Forums 2000

Username:	Password:
Save Password
Forgot your Password?

All Forums

Help Groups for Snitz Forums 2000 Users

Help: General / Classic ASP versions(v3.4.XX)

Unable to log in / log off ... ?

New Topic

Topic Locked

Printer Friendly

Author

Topic

Page: of 2

MarcelG
Retired Support Moderator

Netherlands
2625 Posts

Posted - 24 August 2005 : 10:48:26

Okay, I seriously hope someone can help me with this strange problem.
Since a couple of days (perhaps weeks) I and some of my members are experiencing some strange behaviour at oxle.com and oxle.nl ; people cannot log in or cannot log out ...
Yesterday I couldn't log on to oxle.nl at home, but I could log on to oxle.com (same code, different virtual host) using my home PC.
This morning, I got back to work, and experienced no problem logging on to both sites, but just a couple of minutes ago I discovered I couldn't log off anymore ...
The only thing that works is getting rid of my cookies....
Some other members have the same problem....some don't.

Okay, I admit ; oxle is somewhat modded

but I'd appreciate it if someone could shed some light on possible causes for this behaviour.
For reference ; all files are available in source at http://www.oxle.com/source.asp (login demo/demo)

Thanks a bunch in advance for any advice.

portfolio - linkshrinker - oxle - twitter

ruirib
Snitz Forums Admin

Portugal
26364 Posts

Posted - 24 August 2005 : 11:44:31

It's a IE issue, I'd say. I faced that situation yesterday with a Snitz forum and add to delete the specific forum cookie to be able to logout. After deleting all the forum cookies (there were more than 1!) all problems went away.

Snitz 3.4 Readme | Like the support? Support Snitz too

MarcelG
Retired Support Moderator

Netherlands
2625 Posts

Posted - 24 August 2005 : 14:08:59

Mmmmmh...strange. I'll try it, and see what I come up with.

portfolio - linkshrinker - oxle - twitter

MarcelG
Retired Support Moderator

Netherlands
2625 Posts

Posted - 24 August 2005 : 14:48:20

Have tried it just now ; removed all files from C:\Documents and Settings\Marcel\Cookies\ ;
Then I tried to log on to www.oxle.nl ; login was succesfull (at least the screen sais so) but no cookie was created.
However, the TradeDoubler cookie (coming from the Ads on oxle) was created, and login on to Snitz also succeeded...

After that I tried to log on to www.oxle.com ; succesfull and works like a charm. Logging off removes the cookie, and I was able to log on again.

Tried to log on to www.oxle.nl again ; nothing. No cookie created.
Then I tried to log on to oxle.com (without the www) ; cookie created, login succesfull ; logging off removes the cookie.

Verrrrry strange.
The other strange thing is that the same applies to my other forum, on the same server; www.oxle.nl/scouting" target="_blank">http://www.oxle.nl/scouting does not work and acts the same way oxle.nl does, while www.oxle.com/scouting" target="_blank">http://www.oxle.com/scouting works as a charm ...

The files last changed on oxle.com/oxle.nl are

www.oxle.com/source.asp?page=inc_func_common.asp" target="_blank">inc_func_common.asp ; august 7

www.oxle.com/source.asp?page=pop_profile.asp" target="_blank">pop_profile.asp ; august 15

www.oxle.com/source.asp?page=inc_header.asp" target="_blank">inc_header.asp ; august 17

www.oxle.com/source.asp?page=post_info.asp" target="_blank">post_info.asp ; august 23

The files last changed in the /scouting folder are

www.oxle.com/source.asp?page=scouting/inc_header.asp" target="_blank">scouting/inc_header.asp ; august 3

www.oxle.com/source.asp?page=scouting/inc_post_buttons.asp" target="_blank">scouting/inc_post_buttons.asp ; august 23

www.oxle.com/source.asp?page=scouting/inc_messageicons.asp" target="_blank">scouting/inc_messageicons.asp ; august 23

www.oxle.com/source.asp?page=scouting/post.asp" target="_blank">scouting/post.asp ; august 23

www.oxle.com/source.asp?page=scouting/inc_code.js" target="_blank">scouting/inc_code.js ; august 23

I'm a bit baffled by this behaviour, and I expect the cause more likely to be within IIS6/Win2003 rather than the code, but perhaps I'm missing something....

portfolio - linkshrinker - oxle - twitter

Edited by - MarcelG on 24 August 2005 14:58:16

ruirib
Snitz Forums Admin

Portugal
26364 Posts

Posted - 24 August 2005 : 15:08:54

I could login to oxle.com and oxle.nl but not the other sites. Cookies are created in DoCookies, inc_func_common.asp.

Did you change anything else? Are you using frames or such? Are the sites actually different? How are cookies set, whole site or forum?

Snitz 3.4 Readme | Like the support? Support Snitz too

ajhvdb
Junior Member

Netherlands
392 Posts

Posted - 24 August 2005 : 15:10:46

Just logged in to the sites www.oxle.com and .nl logout, logged in, closed browser, openen browser, logged in...no problems. cookies were updated. Sorry can't help.

MarcelG
Retired Support Moderator

Netherlands
2625 Posts

Posted - 24 August 2005 : 15:14:50

aaargh...I'm going crazy. Thanks for the help guys!

quote:
Originally posted by ruirib
Did you change anything else?

Nope ; those files are the only files changed in the last month.
I haven't got access to IIS ; that's all for Wiktel.

quote:
Originally posted by ruirib
Are you using frames or such?

Nope ; no frames.

quote:
Originally posted by ruirib
Are the sites actually different?

Oxle.com and oxle.nl aren't really different ; it's the exact same files on the exact same server, configured with 2 virtual hosts pointing to the same folder and same DB.

quote:
Originally posted by ruirib
How are cookies set, whole site or forum?

Let me check ; to Forum (which should be used according to the help if there are multiple forums on the same site ; and so there are, the /forums.asp and the /scouting/forums.asp)

I guess I'll just use a good nights rest as a possible remedy.

Just discovered that logging in with FireFox works perfectly ...

portfolio - linkshrinker - oxle - twitter

Edited by - MarcelG on 24 August 2005 15:23:12

ruirib
Snitz Forums Admin

Portugal
26364 Posts

Posted - 24 August 2005 : 15:42:34

Yeah, I told ya it was an IE thing. You could try and add a compact privacy policy and check whether that helps.

Snitz 3.4 Readme | Like the support? Support Snitz too

MarcelG
Retired Support Moderator

Netherlands
2625 Posts

Posted - 25 August 2005 : 04:09:24

I still haven't been able to log on to oxle.nl on my own PC's (laptop ánd desktop) with IE, but firefox works perfectly, and several other users have encountered the same strange behaviour already.

I do believe you when you say it's most likely an IE issue, but please forgive me if I say I find this strange as it happens simultanously with several users on various machines all in IE.
I suspect something to be wrong with the IIS virtual host setup, which prohibits the cookie to be set by the host with the dns entry oxle.nl for IE.

I'll contact sr_erick (who works at wiktel) to see if he has any idea what might be causing this issue.

portfolio - linkshrinker - oxle - twitter

ruirib
Snitz Forums Admin

Portugal
26364 Posts

Posted - 25 August 2005 : 05:48:58

You haven't updated your IE lately? I know there was a package of IE security fixes posted my Microsoft this month, I applied it with other updates, but then I had to remove it all cause I stopped being able to login to Windows.
Maybe you installed the updates and it is their fault this is happening.

I'd still try a compact privacy policy.

Snitz 3.4 Readme | Like the support? Support Snitz too

MarcelG
Retired Support Moderator

Netherlands
2625 Posts

Posted - 25 August 2005 : 05:58:36

Mmmm....that could be very likely causing this. There have been some Windows updates lately, so perhaps that's the cause.

I'm sorry but what do you mean with 'compact privacy policy' ? I don't think I understand what you mean....sorry.

portfolio - linkshrinker - oxle - twitter

ruirib
Snitz Forums Admin

Portugal
26364 Posts

Posted - 25 August 2005 : 06:35:55

Have a look here: http://forum.snitz.com/forum/topic.asp?TOPIC_ID=57136#312084

At the end of the thread there is an explanation of a quick way to add a compact privacy policy.

Snitz 3.4 Readme | Like the support? Support Snitz too

MarcelG
Retired Support Moderator

Netherlands
2625 Posts

Posted - 25 August 2005 : 06:53:46

Thanks for that info. Going to look into it right away!

portfolio - linkshrinker - oxle - twitter

ruirib
Snitz Forums Admin

Portugal
26364 Posts

Posted - 25 August 2005 : 07:06:38

It may not help, but there is no loss in trying.

Snitz 3.4 Readme | Like the support? Support Snitz too

MarcelG
Retired Support Moderator