|
Tastech
Starting Member
Australia
2 Posts |
 Posted - 20 June 2005 : 05:18:39
|
Because I'll will be using this inhouse, I have need for a MOD that group the subscribers into groups that match the category groups so they can all be emailed if there is a new topic in their category group. i.e.
Group Category - Service
New topic send email to all service personnel
Group Category - Sales
New topic send email to all sales reps
etc.
Each service tech and sales rep would be a subscriber.
The whole point is I'd like use this for an internal help system and feel that the format is better than just a dedicated knowledgebase system. All staff are spread across the country-side and the thought of someone spending 2hrs to work out something someone in another branch has done already lends itself to this sort of thing.
Ideas appreciated. |
Cheers
Tastech |
|
Topic Locked
