I have checked and double checked and can find no answer to this question.All my members except one are notified by email when someone posts to a forum they are subscribed to.This one member who is subscribed to the forum receives no notification.We have checked his email settings and they are correct.Does anyone have any ideas?
We actually checked his spam folder and it is not going there.If I send a regular email he gets it but just not the notification.I'm pulling my hair out over this
It could be very hard to diagnose but here are some more options.
1. Check that he is in fact subscribed to the forum by going to "All Subscriptions" on the top right of your forum when logged in as admin. 2. Check your mail server logs (if you can) to see if the mail was in fact sent. 3. Check the sendee's mail server logs (or get the host to do it) to see if a filter deleted the mail before it got to his spam or inbox.
Longshot - Does his email address contain any non alphanumeric characters apart from @ and . ?