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GarethMoore1979
Junior Member

United Kingdom
220 Posts

Posted - 03 March 2005 :  16:47:46  Show Profile
This is a link to my AU page http://www.harchester.net/forum/au.asp

All my OS/Browsers are saying UNKNOWN

what is causing this?

Classicmotorcycling
Development Team Leader

Australia
2084 Posts

Posted - 03 March 2005 :  17:27:06  Show Profile
Just went to the url and got this:
Document not found.
The page may no longer exist, or you may have typed the URL incorrectly.

You can: - click the Back button to try another link
- view our Site Index
- return to the harchester.net home page

Generally I would suggest that the page wasn't there for that error..

Cheers,

David Greening
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GarethMoore1979
Junior Member

United Kingdom
220 Posts

Posted - 03 March 2005 :  18:22:56  Show Profile
haha...oh dear!
http://www.harchester.net/forum/au2.asp this is the correct page! (sorry)
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Classicmotorcycling
Development Team Leader

Australia
2084 Posts

Posted - 03 March 2005 :  19:47:35  Show Profile
I had this type of thing a long time ago and I re-ran the dbs file for AU and it worked with the right browsers showing. Apart from that it could of been a bit of code in the active_users.asp file.

Send me an e-mail and I will send you a copy of my active_users.asp file if you like.

Cheers,

David Greening
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HuwR
Forum Admin

United Kingdom
20584 Posts

Posted - 04 March 2005 :  03:53:01  Show Profile  Visit HuwR's Homepage
quote:
Originally posted by GarethMoore1979

This is a link to my AU page http://www.harchester.net/forum/au.asp

All my OS/Browsers are saying UNKNOWN

what is causing this?



Please don't post your topic title in capital letters, it is considered to be shouting and not polite to do so.
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masterao
Senior Member

Sweden
1678 Posts

Posted - 04 March 2005 :  08:30:11  Show Profile  Visit masterao's Homepage
Which AU-mod are you using, the DB-based or the no DB-based one? If it is the first, Classicmotorcycling's advice is a good one, although you might have to check the config_new table for duplicate entries of the AU variables. Did the error just happen or did it appear directly after you added the AU-mod?

Jan
===========
FR Portal Forums | Active Users 4.0.20 Mod
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GarethMoore1979
Junior Member

United Kingdom
220 Posts

Posted - 04 March 2005 :  08:39:40  Show Profile
quote:
Originally posted by Classicmotorcycling

I had this type of thing a long time ago and I re-ran the dbs file for AU and it worked with the right browsers showing. Apart from that it could of been a bit of code in the active_users.asp file.

Send me an e-mail and I will send you a copy of my active_users.asp file if you like.





I have ran the dbs file again but still no luck.

The thing is that this page used to work on my old server. But since I moved to a new server a couple of weeks ago, I have been getting the UNKNOWN error. So do you think that there is some incompatibility in the code with my new server?
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GarethMoore1979
Junior Member

United Kingdom
220 Posts

Posted - 04 March 2005 :  08:41:15  Show Profile
quote:
Originally posted by masterao

Which AU-mod are you using, the DB-based or the no DB-based one? If it is the first, Classicmotorcycling's advice is a good one, although you might have to check the config_new table for duplicate entries of the AU variables. Did the error just happen or did it appear directly after you added the AU-mod?



Its the database version (using mysql).
As I just said... the error only occured when I switched to the new server.
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masterao
Senior Member

Sweden
1678 Posts

Posted - 04 March 2005 :  11:45:27  Show Profile  Visit masterao's Homepage
Ok, it seems likely then that the error occured because of the server-move. Im thinking that the easiest might be to drop the AU-table and create it anew. That should fix the problem if it lies in the DB.

Jan
===========
FR Portal Forums | Active Users 4.0.20 Mod
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GarethMoore1979
Junior Member

United Kingdom
220 Posts

Posted - 04 March 2005 :  14:13:33  Show Profile
nope already tried that. there is no error in the database.
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adonix
Starting Member

46 Posts

Posted - 04 March 2005 :  14:26:00  Show Profile
Is your DB located in the same folder where the main files are? If it is, try moving your DB to a different folder. If it is already on a different folder, I'm not sure what the problem is.
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GarethMoore1979
Junior Member

United Kingdom
220 Posts

Posted - 04 March 2005 :  15:58:37  Show Profile
my database is mysql!!!
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adonix
Starting Member

46 Posts

Posted - 04 March 2005 :  17:39:54  Show Profile
quote:
GarethMoore1979
Junior Member

United Kingdom
192 Posts

Posted - 04 March 2005 : 15:58:37 Show Profile Email Poster Reply with Quote
my database is mysql!!!


I see. Never mind my solution though because it is funny! Yesterday I thought I had fixed it when I move the DB and it was working, but now...same problem again! What's going on?
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adonix
Starting Member

46 Posts

Posted - 04 March 2005 :  17:51:47  Show Profile
It is strange, it is back online.
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masterao
Senior Member

Sweden
1678 Posts

Posted - 05 March 2005 :  13:50:46  Show Profile  Visit masterao's Homepage
quote:
Originally posted by GarethMoore1979

nope already tried that. there is no error in the database.



Ok, then that is ruled out. Have you done any changes to active_users.asp or the Sub ActiveUserTracker() in inc_func_common.asp? Try uploading those two files and see if it makes any difference?

Jan
===========
FR Portal Forums | Active Users 4.0.20 Mod
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GarethMoore1979
Junior Member

United Kingdom
220 Posts

Posted - 05 March 2005 :  18:28:48  Show Profile
no... the script that im using now is exactly the same with no changes that I used on the old server which worked fine. I have tried re-installing active users again from scratch! and still no luck.
I have covered all the basics here!!!
The only thing I can think is that there is some sort of incompatibility with the code and somthing on the new server.
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