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 "New" USB Scanner not working
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Da_Stimulator
DEV Team Forum Moderator

USA
3373 Posts

Posted - 12 February 2005 :  02:18:33  Show Profile  Send Da_Stimulator an AOL message  Send Da_Stimulator a Yahoo! Message
Ok, while helping out my mother with a bedframe from a second-hand store, I saw a scanner for sale for 5 bucks. I couldnt resist, if it works, wonderful; if not, only 5 bucks.

Its a Plustek Optic Pro UT12

Anyway, I went to the Plustek website, downloaded the alleged driver for it, and through windows "Add New Hardware" wizard, I supposedly installed the drivers.

According to windows, "The device is working properly"

However, Otherwise there is no sign on the computer that the scanner exists. When I open Paint Shop Pro 9 and try a Twain Aquire, it dosnt show up in the list (there is no list, as a matter of fact...) - When I try "Other" it says "No WIA devices found"

I got the driver from this URL: http://www.plustek.com/download/ut12.htm

Now, according to the instructions, I'm supposed to enter the serial number somewhere, but at no time during the installation did a prompt come up for a serial number.

I downloaded the user manual, only to find it to be of no use. As it assumes that I have the entire software package as if I bought it new.

It's occured to me that it may just not work, but I figured if that were the case it wouldnt say "This device is working properly". I have a feeling its something to do with the driver, not the scanner; because I never entered a serial anywhere.

Anyone have any ideas? (Yes, I've googled it)

Oh yeah, and the scanner Is plugged in, USB connected, and the light under the bed is on.

-Stim

Gargoyle
Junior Member

USA
280 Posts

Posted - 12 February 2005 :  17:06:22  Show Profile  Visit Gargoyle's Homepage
Hmmmm.... Is there anyway to get the software for it ???

I use XP Pro so 90% of my devices do not have the software installed because XP Pro seems to do a fine job of running the devices on it's own.

Here is a link to my Snitz powered Drag Racing site.
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Da_Stimulator
DEV Team Forum Moderator

USA
3373 Posts

Posted - 12 February 2005 :  20:13:18  Show Profile  Send Da_Stimulator an AOL message  Send Da_Stimulator a Yahoo! Message
I'm runnign XP Pro also, and it dosnt automatically find the drivers.

-Stim
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wii
Free ASP Hosts Moderator

Denmark
2632 Posts

Posted - 13 February 2005 :  03:40:42  Show Profile
Well, that´s what you get for 5 bucks, it does seems to be hardware related.

By a brand name scanner next time.
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Da_Stimulator
DEV Team Forum Moderator

USA
3373 Posts

Posted - 13 February 2005 :  16:30:34  Show Profile  Send Da_Stimulator an AOL message  Send Da_Stimulator a Yahoo! Message
:P 5 bucks was an excellent deal. I just got it working...

Works wonderful too.

If I was looking for a scanner because it was to be used for something other than messing around, I would've bought a new one. Seeing one at a second hand store for 5 bucks is a good deal, I dont care who you are.

-Stim

Edited by - Da_Stimulator on 13 February 2005 16:31:40
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