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Shaggy
Support Moderator
Ireland
6780 Posts |
 Posted - 04 February 2005 : 10:35:34
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After spending most of the day bouncing me head off me keyboard trying to figure out why automated e-mails sent from Woo.ie are consistently getting bounced from certain domains, I think I've finally figured it out. In all e-mails sent from the site, the X-USER_IP header has a value of unknown which, after some research, I found would cause some servers to bounce the e-mails becuse it doesn't match the IP for the domain. Is their any way, either through JMail or otherwise, I can set a value for this header to prevent this from happening? I'm going through a few JMail manuals here meself, trying to find an answer but, if anyone has one off the top of the head, this is kinda urgent. Cheers. 
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 Search is your friend
“I was having a mildly paranoid day, mostly due to the
fact that the mad priest lady from over the river had
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Shaggy
Support Moderator
Ireland
6780 Posts |
Posted - 04 February 2005 : 11:36:15
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OK, managed to do it using AddHeader() but, unfortunately it didn't solve my problem. Can anyone see any problems in these headers that might cause an e-mail to be bounced? In particular from a server running Outblaze?X-Account-Key: account6
X-UIDL: 399666556
X-Mozilla-Status: 0001
X-Mozilla-Status2: 00000000
Received: from SMTP32-FWD by woo.ie (SMTP32) id A070C1899; Fri, 4 Feb 2005 16:15:57 +0000
Received: from hercules [217.115.115.3] by hercules.webworld.ie with ESMTP (SMTPD32-8.05) id AFBC79A00CA; Fri, 04 Feb 2005 16:15:56 +0000
Subject: Woo.ie Registration
Sender: "Woo.ie" <*****@woo.ie>
From: Woo.ie <*****@woo.ie>
Date: Fri, 4 Feb 2005 16:15:56 GMT
To: user@domain.tld <user@domain.tld>
Reply-To: *****@woo.ie
X-Priority: 3
X-MSMail-Priority: Normal
Content-Transfer-Encoding: Quoted-Printable
MIME-Version: 1.0
X-USER_IP: 217.115.115.3
X-Mailer: JMail 4.2.0 by Dimac
Content-Type: text/plain; charset="iso-8859-1"
Message-Id: <*****.*****@hercules>
Status: U
X-UIDL: 399666556 <edit> By the way, the reason given in the e-mail that bounces back to us is Unknown User, even though the user definitely exists.</edit>
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Search is your friend
“I was having a mildly paranoid day, mostly due to the
fact that the mad priest lady from over the river had
taken to nailing weasels to my front door again.” |
Edited by - Shaggy on 04 February 2005 11:43:17 |
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Shaggy
Support Moderator
Ireland
6780 Posts |
Posted - 07 February 2005 : 07:18:55
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Still at a complete loss with this one; tried comparing headers of e-mails sent from the site with e-mails sent by me which are going through to the same domains. There's that many differences, though, I don't know where to begin. 
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Search is your friend
“I was having a mildly paranoid day, mostly due to the
fact that the mad priest lady from over the river had
taken to nailing weasels to my front door again.” |
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Podge
Support Moderator
Ireland
3775 Posts |
Posted - 07 February 2005 : 09:01:22
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Do you know the user? How do you know that the user isn't bouncing the emails back to you on purpose? A lot of anti-spam tools have the facility to send bounces back to the sender.
You may also be triggering a filter on the mail server e.g. the sender or reply to address are not the same domain as the mail server or some other combination. In short, I don't think there is a lot you can do. If outblaze want to block your emails, they will whether you like it or not.
BTW, at the weekend I walked into my local SPAR shop (store) for a few bit and pieces. The shop assistant hands me a paper carry bag with woo.ie all over it.
Care to explain why there was no "Powered by Snitz Forums 2000" on the bottom right ?????
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Podge.
The Hunger Site - Click to donate free food | My Blog | Snitz 3.4.05 AutoInstall (Beta!)
My Mods: CAPTCHA Mod | GateKeeper Mod
Tutorial: Enable subscriptions on your board
Warning: The post above or below may contain nuts. |
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Shaggy
Support Moderator
Ireland
6780 Posts |
Posted - 07 February 2005 : 09:12:06
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Trouble is, it's not just one user, it's entire domains Oxygen.ie is one I really need to get sorted as they're one of our afiliates.
Been doing a few more tests and it's gotta be some sort of filter throwing up a red flag (don't you just love anti-spam filters  ) - guess I'll have to have a word with the tech types behind each offending domain.
 They're still giving out those bags? They went out of date back in December! Whereabouts is your local Spar?
The carrier bags don't actually use any of the Snitz base code so I thought it'd be safe enough to leave it out! 
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Search is your friend
“I was having a mildly paranoid day, mostly due to the
fact that the mad priest lady from over the river had
taken to nailing weasels to my front door again.” |
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Podge
Support Moderator
Ireland
3775 Posts |
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Doug G
Support Moderator
USA
6493 Posts |
Posted - 07 February 2005 : 17:45:19
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X-User-IP is probably added by your SMTP server. I don't think JMail adds this header.
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Doug G
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Computer history and help at www.dougscode.com |
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Shaggy
Support Moderator
Ireland
6780 Posts |
Posted - 08 February 2005 : 05:15:46
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This is really starting to hack me off now - I think I've found the one thing in this world worse than spam: spam filters that can't identify a legitimate e-mail! How people can get away with putting out shoddy products like this that effect legitimate businesses is beyond me.
Upon your suggestion, Podge, I tried using addheader() to set the X-Mailer header to something else, but they're still bouncing, so we cam rule out JMail being the issue.
Also tried adding an Originating-IP header, Doug, but that didn't do the trick.
Just going to doublecheck it's not JMail by giving CDOSYS a whirl; it's the only other component I have besides Dundas Mail, which I've never heard of!
<edit>
CDOSYS bounced as well  The only headers that were consistent in both the JMail and CDOSYS mails were:
X-Account-Key: account6
Received: from SMTP32-FWD by woo.ie (SMTP32) id [id1]; [date/time]
Received: from hercules [217.115.115.3] by hercules.webworld.ie with ESMTP (SMTPD32-8.05) id [id2]; [date/time
Status: U
The only one I can (know how to) change is Account-Key and that doesn't solve the problem so it must either be Received or Status both of which are present in e-mails I manually send from Thunderbird. So that means it's gotta be another header that's missing from the automated e-mails.
</edit>
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Search is your friend
“I was having a mildly paranoid day, mostly due to the
fact that the mad priest lady from over the river had
taken to nailing weasels to my front door again.” |
Edited by - Shaggy on 08 February 2005 05:55:38 |
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Podge
Support Moderator
Ireland
3775 Posts |
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Shaggy
Support Moderator
Ireland
6780 Posts |
Posted - 08 February 2005 : 07:31:56
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Son of a ... ! Thanks for that, Podge.
So ... um ... what exactly does that mean?  And, more importantly, how would I go about rectifying it?
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Search is your friend
“I was having a mildly paranoid day, mostly due to the
fact that the mad priest lady from over the river had
taken to nailing weasels to my front door again.” |
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Podge
Support Moderator
Ireland
3775 Posts |
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Podge
Support Moderator
Ireland
3775 Posts |
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Shaggy
Support Moderator
Ireland
6780 Posts |
Posted - 08 February 2005 : 08:35:07
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Deadly buzz! Ta, Podge Guess I'll need to get in contact with our host to get that set up, so.
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Search is your friend
“I was having a mildly paranoid day, mostly due to the
fact that the mad priest lady from over the river had
taken to nailing weasels to my front door again.” |
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Bassman
Junior Member
Netherlands
256 Posts |
Posted - 09 February 2005 : 05:17:17
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| I'm having the same problem, but the reverse dns on my server seems to work ok. |
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Shaggy
Support Moderator
Ireland
6780 Posts |
Posted - 09 February 2005 : 06:11:55
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What error are you getting in the bounced e-mails? Is it one particular domain or a whole rake of them? Try lashing your IP into SPEWS, see if some idiot has added it to the blacklist.
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Search is your friend
“I was having a mildly paranoid day, mostly due to the
fact that the mad priest lady from over the river had
taken to nailing weasels to my front door again.” |
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Bassman
Junior Member
Netherlands
256 Posts |
Posted - 09 February 2005 : 07:55:44
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> Unknown user: email
> Received: from trixweb [80.69.66.***] by trixweb with ESMTP
> (SMTPD32-8.05) id A44825F0140; Wed, 09 Feb 2005 01:07:36 +0100
> Subject:
> =?iso-8859-1?Q?E-mail_van_sebastiaan_gestuurd_vanaf_Het_Scouting_Forum?=
> Sender: "=?iso-8859-1?Q?bas@scoutingforum=2Ecom?=" <email>
> From: "=?iso-8859-1?Q?bas@scoutingforum=2Ecom?=" <email>
> Date: Wed, 9 Feb 2005 01:07:36 +0100
> To: "=?iso-8859-1?Q?it@DOMAIN=2Ecom?=" <email>
> X-Priority: 3
> X-MSMail-Priority: Normal
> Content-Transfer-Encoding: Quoted-Printable
> MIME-Version: 1.0
> X-Mailer: JMail 4.4 by Dimac
> Content-Type: text/plain;
> charset="iso-8859-1"
> Message-Id: <200502090107796.SM01296@trixweb>
No, its not in a spam list. |
Edited by - Bassman on 09 February 2005 07:57:18 |
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