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 JMail: Assign a value to X-USER_IP
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Shaggy
Support Moderator

Ireland
6780 Posts

Posted - 09 February 2005 :  08:01:33  Show Profile
Looks like the same problem we're having, alright. But, if you've got your reverse DNS setup that means that, if we set it up it's not going to solve the problem. Is that happening for you on more than one domain? If not, could be just that that particular domain doesn't like something that's going through in the e-mails.


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“I was having a mildly paranoid day, mostly due to the
fact that the mad priest lady from over the river had
taken to nailing weasels to my front door again.”
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Bassman
Junior Member

Netherlands
256 Posts

Posted - 09 February 2005 :  08:04:53  Show Profile  Visit Bassman's Homepage
lol... I found the program that is making this error happen. Imail is your mail program on the same server as the domain name. That's why you have to use Jmail from you 'isp'. I have the same setup on my server. See bold code in above post, it matches your error and code. You also have imail version 8.05.

When I shutdown the Imail SMTP part of the program all works fine in the form with Jmail and cdosys. So far I can't find a solution, but it makes the search easy'er
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Shaggy
Support Moderator

Ireland
6780 Posts

Posted - 09 February 2005 :  08:19:28  Show Profile
So the problem is being caused simply by the fact that we use IMail. Or is it a combined factor of running IMail off a different server? Unfortunately we're on a shared server at the moment so switching SMTP off isn't an option.

Methinks a snotty mail to Outblaze is in order! Blocking e-mails from a company simply because they're running a specific piece of software - especially if that software is as popular as IMail appears to be - is just ridiculous. Surely there's some laws they're breaking by doing so?


Search is your friend
“I was having a mildly paranoid day, mostly due to the
fact that the mad priest lady from over the river had
taken to nailing weasels to my front door again.”
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Bassman
Junior Member

Netherlands
256 Posts

Posted - 09 February 2005 :  08:35:22  Show Profile  Visit Bassman's Homepage
No Law for this bug ;) . Imail is a very nice program, bit expensive but works good. It looks like it needs all the recourses from 1 server and doesn't like to chare port 25 and 53...and that is ridiculous.


edit: link to imail vs Jmail http://support.ipswitch.com/kb/IM-19990809-DM01.htm


Question/Problem: Using CDONTS to send mail from ASP pages.

Answer/Solution: The CDONTS component requires the Microsoft SMTP service which is included with IIS. To avoid conflicts when activating Microsoft SMTP service on the same server as IMail, configure Microsoft SMTP to monitor a different incoming port:

1. start Microsoft Internet Services Manager (MMC) and open the Properties for the Microsoft SMTP service
2. on the "General" tab, click the "Advanced" button next to the IP address and set the TCP port to any unused port, e.g. 26 or 2525
3. on the "Access" tab, verify that the "Relay" list includes the IP address(es) of the virtual web servers.
4. the account "SERVER\ISR_SERVER" requires Write privileges to the "wwwroot\Mailroot" folder.

The outgoing port should remain as 25.

After this change, all incoming mail will be processed by IMail, while either service will be able to deliver outbound mail.

To avoid using Microsoft SMTP services, there are a number of third party components, such as OCXmail, ASPmail, Jmail.



--------------------------------------------------------------------------------

Here is some customer experience running both MS SMTP and IMail on a Win2000 server:
The setup is a little different. Once you have it installed select properties for the SMTP service from the IIS MMC. On the General tab select advanced and on the next screen choose edit to set the incoming port to something other than 25. Select General->Connection and verify that the outgoing port is set to 25. Select Delivery->Advanced and enter the fqdn (fully qualified domain name) in the appropriate field.

I had to change the name of the server so that it was the same as the fqdn.

Secondly, I had to run MS DNS service as a cache only DNS server. I assumed
that the SMTP server would get its DNS from the general DNS settings for the
server's connection. That apparently is not true if IMAIL is installed.
Once I made these changes both IMAIL and MS SMTP get along just fine.

Edited by - Bassman on 09 February 2005 08:38:15
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Shaggy
Support Moderator

Ireland
6780 Posts

Posted - 09 February 2005 :  09:40:51  Show Profile
OK, now I'm conflustered (probably because I'm having a stupid day!); you say the problem is with a conflict bewteen JMail and IMail rather than any problem at the recipient's end (good thing I haven't sent that e-mail yet, then! ). But the page you link to details a conflict between CDONTS and IMail and actually recommends using JMail instead of CDONTS. Besides, if the problem was a conflict between JMail and IMail, wouldn't that prevent any mails being sent from the site rather than just those to specific domains?


Search is your friend
“I was having a mildly paranoid day, mostly due to the
fact that the mad priest lady from over the river had
taken to nailing weasels to my front door again.”
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Bassman
Junior Member

Netherlands
256 Posts

Posted - 09 February 2005 :  10:33:27  Show Profile  Visit Bassman's Homepage
Forget the link above, the solution is not working. I will not edit the page, maybe somebody ells can use it. Those specific domains, are those on the same server? My mail from the forum is working fine to, it going out that is the problem.
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Shaggy
Support Moderator

Ireland
6780 Posts

Posted - 09 February 2005 :  10:40:35  Show Profile
No, as far as I can tell, they're not on the same server. I do know that two of them are running Outblaze which is why I was jumping on that connection.


Search is your friend
“I was having a mildly paranoid day, mostly due to the
fact that the mad priest lady from over the river had
taken to nailing weasels to my front door again.”
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sr_erick
Senior Member

USA
1318 Posts

Posted - 09 February 2005 :  13:54:18  Show Profile  Visit sr_erick's Homepage  Send sr_erick a Yahoo! Message
Don't know if I missed this in my reading but do you have a proper full dns name set for the server? I know a lot of email providers (inluding my company) do not accept mail without a fqdn and proper reverse dns. I believe this is a standard too. If you haven't checked into it, you probably should.




Erick
Snowmobile Fanatics

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Bassman
Junior Member

Netherlands
256 Posts

Posted - 09 February 2005 :  15:22:06  Show Profile  Visit Bassman's Homepage
Erick,

the DNS and rDNS are working fine, I have check this allot with several dns test websites and programs. Question, are there hosts that only want compatible MIME code in a mail? Seems that some mails coming back with this error.
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Doug G
Support Moderator

USA
6493 Posts

Posted - 09 February 2005 :  22:21:26  Show Profile
The error message you posted a while back said "unknown user: email"

Sounds to me like your code is accidently sending something like email@wherever.com as an address.


======
Doug G
======
Computer history and help at www.dougscode.com
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Shaggy
Support Moderator

Ireland
6780 Posts

Posted - 10 February 2005 :  05:12:53  Show Profile
I think Bassman simply replaced the e-mail address in that error message with "email"; I'm getting those error with addresses I know exist.


Search is your friend
“I was having a mildly paranoid day, mostly due to the
fact that the mad priest lady from over the river had
taken to nailing weasels to my front door again.”
Go to Top of Page
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