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maurice
Starting Member

24 Posts

Posted - 29 September 2004 :  13:09:42  Show Profile
Hello

Thank you for this wonderful forum -
The one I host is currently going through though problems - It doesn't show up and I have the error

Active Server Pages error 'ASP 0113' time running out... it is extremly slow.

This problem shows up once in a while (every 4 month) and lasts few hours until it goes back to normal speed - Now it's been more than 24 hours and still no sign of life.

I dont remeber the version I have ... I got it september 2002.

Any suggestion/comment

Will downloading the new version solve this problem?
Will downloading the new version upset any previous content?

Im not too computer savvy - thank you for your patience,
M.

-gary
Development Team Member

406 Posts

Posted - 29 September 2004 :  13:29:38  Show Profile
Usually a reboot of the machine will bring it back to life. The IIS process starts to kill itself over time and requires a restarting to free up memory. I think you'll find this on any ASP intensive app no matter the version. I ran Snitz on a hosted server years back and I would have to send them an email every week or so that it needed to be rebooted. Since 90% of their hosted sites were static content only, it never affected them.

KawiForums.com


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HuwR
Forum Admin

United Kingdom
20595 Posts

Posted - 29 September 2004 :  13:46:46  Show Profile  Visit HuwR's Homepage
your asp code should not really cause that kind of problem. This forum has been running on this server for about 3 years and has never required a reset because it killed IIS. And IIS should definately NOT kill itself over time, unless it is executing dodgy code which Snitz isn't.
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maurice
Starting Member

24 Posts

Posted - 29 September 2004 :  15:43:55  Show Profile
SO what do you suggest HuwR?
Would downloading the new version eliminate the problem?
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HuwR
Forum Admin

United Kingdom
20595 Posts

Posted - 29 September 2004 :  16:15:32  Show Profile  Visit HuwR's Homepage
No, the problem is server related not code related contact your webhost to get the server reset.
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-gary
Development Team Member

406 Posts

Posted - 29 September 2004 :  16:41:54  Show Profile
Three years without a reboot? Someone call Microsoft for an award!

I know that's not what your saying and I wasn't blaming the forum. What I've seen is faulty handling in IIS for some reason or another that almost always causes the process to get out of control when running any intensive ASP apps.

Just yesterday, I saw the application on Win2003 jump to 250MB for no apparent reason and start giving me slow DB returns and the "C0000005 trappable error" message until I restarted the process. This is the reason MS developed the worker process isolation and recycling for IIS6.

KawiForums.com


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HuwR
Forum Admin

United Kingdom
20595 Posts

Posted - 29 September 2004 :  17:10:57  Show Profile  Visit HuwR's Homepage
I didn't say the server had not been rebooted, just that it had never required one because IIS had died.

quote:

What I've seen is faulty handling in IIS for some reason or another that almost always causes the process to get out of control when running any intensive ASP apps.


Which is generally caused by bad ASP code. The Snitz forum does not have any bad code that would cause this behaviour. All the problems I have had where IIS did cause this behaviour, were fixed by isolating the culprit site and fixing it's code or moving it from an access backend to a SQL backend.
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maurice
Starting Member

24 Posts

Posted - 30 September 2004 :  05:29:08  Show Profile
The webhost is hosting the whole website (which includes the forum) - and only the forum behaves this way. They claimed they reseted the server - it still doesnt solve it
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maurice
Starting Member

24 Posts

Posted - 01 October 2004 :  02:21:18  Show Profile
It came back to normal function - by itself... don't know what caused the problem nor the solution

Anyway.. thanks for your insights!
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HuwR
Forum Admin

United Kingdom
20595 Posts

Posted - 01 October 2004 :  05:08:36  Show Profile  Visit HuwR's Homepage
sounds like they reset the server to me.

If I were you I would look for a new host.
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maurice
Starting Member

24 Posts

Posted - 06 October 2004 :  10:15:42  Show Profile
hello again - the forum is down again and here is the reply from the webhost:

quote:
The forum is loading however it is slow in producing the data. This is
because you are using an access database as the backend, The access database
is currently too big to run effectively in a shared hosting environment.

In light of the problems with Timeouts etc we can only advise that you use
an SQL database instead of Access.


- I never archived my posts - Can this be the reason?
- Is it possible to have a SQL database with Snitz

Thanks
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PeeWee.Inc
Senior Member

United Kingdom
1893 Posts

Posted - 06 October 2004 :  10:49:56  Show Profile  Visit PeeWee.Inc's Homepage
Archiving can speed things up.

Snitz will run with a MSSQL backend.

But as HuwR said, i'd be looking for a new host.

De Priofundus Calmo Ad Te Damine
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Gremlin
General Help Moderator

New Zealand
7528 Posts

Posted - 07 October 2004 :  06:54:06  Show Profile  Visit Gremlin's Homepage
How big is your database?

Kiwihosting.Net - The Forum Hosting Specialists
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maurice
Starting Member

24 Posts

Posted - 10 October 2004 :  14:51:35  Show Profile
the forum database is about 45M

Archiving solved it - But transfering it to another server also solved it.
I went for the archiving for the time being...
Thanx
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Gremlin
General Help Moderator

New Zealand
7528 Posts

Posted - 10 October 2004 :  20:40:40  Show Profile  Visit Gremlin's Homepage
I've had 150MB Access databases running ok before so yours certainly wasn't big.

Glad you've sorted it for now anyway :)

Kiwihosting.Net - The Forum Hosting Specialists
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