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 Help: General / Classic ASP versions(v3.4.XX)
 Forum crashing application pool
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xxxroguexxx
Starting Member

7 Posts

Posted - 22 September 2004 :  16:27:59  Show Profile
Hi all. I have an ongoing issue with the company that is currently hosting a SNITZ forum for a friend on mine. What happens is that (less often recently) all ASP pages stop responding for her domain. Here is the response I most recently got from them:

quote:
A: I've separated the susanweed.com site from your other sites, which were all running under the same application pool. If your application pool crashes again, it is because your website is using more than 90MB server memory, which we cannot allow on a shared environment.


This never was a problem at our previous host - though I am not sure if anyone else hosting there was running any ASP applications. Is there a memory leak in SNITZ or are these guys on drugs?

Edited by - xxxroguexxx on 22 September 2004 17:52:47

HuwR
Forum Admin

United Kingdom
20595 Posts

Posted - 22 September 2004 :  18:01:23  Show Profile  Visit HuwR's Homepage
just because your forum uses 90Mb of ram does not mean that Snitz has a memory leak. The things that affect your memory usage are database type, size if it is access, how many visitors you get etc etc
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Podge
Support Moderator

Ireland
3776 Posts

Posted - 22 September 2004 :  18:07:57  Show Profile  Send Podge an ICQ Message  Send Podge a Yahoo! Message
There is an option in IIS6 where they could set a maximum amount of memory the application pool should use before being recycled.

They could set it to a level more acceptable for a shared envirnoment.

Podge.

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xxxroguexxx
Starting Member

7 Posts

Posted - 22 September 2004 :  18:20:00  Show Profile
quote:
Originally posted by HuwR

just because your forum uses 90Mb of ram does not mean that Snitz has a memory leak. The things that affect your memory usage are database type, size if it is access, how many visitors you get etc etc



I was not trying to imply that SNITZ has a memory leak (that is probably more a matter of Win 2003) if that is the problem at all. I am just trying to figure out what to do about this... I am getting frustrated.

The forum is located at http://www.susunweed.com/weedforum/

She is using and Access .mdb which at this point is 80.91MB
She has 2508 users

Her site is pretty busy: http://susunweed.com/webalizer/usage_200408.html

The HOST indicated that the memory usage problem was with .ASP pages only, and that would limit it to the forum since she does not have any other .ASP on her site. I could really use some advice. I am a PHP developer and really don't know much about .ASP or Windows for that matter and am doing this as a favor.

Thanks,
Charles

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xxxroguexxx
Starting Member

7 Posts

Posted - 22 September 2004 :  18:22:07  Show Profile
quote:
Originally posted by Podge

There is an option in IIS6 where they could set a maximum amount of memory the application pool should use before being recycled.

They could set it to a level more acceptable for a shared envirnoment.



Yes. What I was told is that we are allowed 90MB before this happens, and at that point the application pool is recycled. If this happens 5 times, it shuts down (unless I misunderstood them) and the process must be manually restarted. Does that make sense?
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HuwR
Forum Admin

United Kingdom
20595 Posts

Posted - 22 September 2004 :  19:05:51  Show Profile  Visit HuwR's Homepage
my guess is that your problem lies in the busy-ness of your site and the fact that you are using access, if they have a SQL plan I would suggest that you upgrade as there is not much else you can do
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xxxroguexxx
Starting Member

7 Posts

Posted - 22 September 2004 :  19:47:32  Show Profile
quote:
Originally posted by HuwR

my guess is that your problem lies in the busy-ness of your site and the fact that you are using access, if they have a SQL plan I would suggest that you upgrade as there is not much else you can do



They do have mySQL available - guess I will have to move them if it continues to be a problem. Grrr... what a headache that is gonna be ;)
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