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 Help: General / Classic ASP versions(v3.4.XX)
 Subscriptions don't work but Email does
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parascheva1014
Starting Member

18 Posts

Posted - 01 July 2004 :  14:11:19  Show Profile
I have enabled the email settings and the registration email and sending email works. I have gone through and enabled the many places where subscriptions can be enabled and the links are showing up fine. When you click subscribe the links seem to be working fine as well. The problem is that no one is getting any subscription emails.

Nikkol
Forum Moderator

USA
6907 Posts

Posted - 01 July 2004 :  14:15:07  Show Profile
how are you testing it?

Nikkol ~ Help Us Help You | ReadMe | 3.4.03 fixes | security fixes ~
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parascheva1014
Starting Member

18 Posts

Posted - 01 July 2004 :  14:50:23  Show Profile
I subscribed and I've been watching the forum for days and people have been making posts but I havn't been getting any e-mail about it.
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Nikkol
Forum Moderator

USA
6907 Posts

Posted - 01 July 2004 :  15:11:34  Show Profile
did you set the subscription level in each forum and category where you want subscriptions enabled?

Nikkol ~ Help Us Help You | ReadMe | 3.4.03 fixes | security fixes ~
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parascheva1014
Starting Member

18 Posts

Posted - 01 July 2004 :  15:44:44  Show Profile
yes
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sabre0
Starting Member

22 Posts

Posted - 02 July 2004 :  02:40:25  Show Profile
I had this problem because I had the usergroups mod installed.
Setting forum access using the usergroups feature stopped subscriptions from sending emails. Don't know why, to solve the problem I stopped using the usergroup options to control forum access and subscription emails now work.

Haven't had time to investigate more, I needed it fixed ASAP.
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parascheva1014
Starting Member

18 Posts

Posted - 02 July 2004 :  11:40:48  Show Profile
I don't have any mods installed
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ruirib
Snitz Forums Admin

Portugal
26364 Posts

Posted - 02 July 2004 :  12:24:29  Show Profile  Send ruirib a Yahoo! Message
It's hard to say what may be causing the problem, but can you post here which settings you chose for each level (board, categories and forums)?


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parascheva1014
Starting Member

18 Posts

Posted - 03 July 2004 :  09:48:17  Show Profile
For the main setting the highest level is for the whole board. For each forum the highest setting is "topic subscriptions allowed"

The forum site is www.orthodoxforum.com if that helps any. You can see that the links appear so people have been telling me that they are subscribed but not getting any e-mails when there are new posts.
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ruirib
Snitz Forums Admin

Portugal
26364 Posts

Posted - 03 July 2004 :  12:17:14  Show Profile  Send ruirib a Yahoo! Message
What about for each category?


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Machina
New Member

Switzerland
74 Posts

Posted - 05 July 2004 :  03:22:06  Show Profile  Visit Machina's Homepage
I have the same problem... And have the usergroups MOD installed...

Machina
-------
http://www.jaboulay.fr
--------
Snitz based site:
http://www.itu.int/YLinICTs
MODS Used : TMPJ's Header Cell Image, Site Integration, Front Page News, News Events Calendar, Nikkol's Usergroups, Simple Slash, Avatar, File Sharing, Links
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absea
Starting Member

22 Posts

Posted - 07 July 2004 :  15:02:00  Show Profile
quote:
Originally posted by parascheva1014

I have gone through and enabled the many places where subscriptions can be enabled and the links are showing up fine.



Where do you find all of these places where subscriptions can be enabled?

Thanks,
Gary
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