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 Help: General / Classic ASP versions(v3.4.XX)
 500 Internal Server Error
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fooyou
Starting Member

3 Posts

Posted - 07 July 2003 :  09:01:17  Show Profile
Hi, I was wondering if anyone could help me please.

I'm getting a "500 Internal Server Error" when I attempt to run the main page of Snitz Forums at the following URL:

http://www.codehouse.com/forums/default.asp

I had no problem running Snitz on my local Microsoft ASP server. The ASP server provided by my web service provider, LunarPages, is Sun ONE v3.6.2.

I had no trouble setting up the database either with your setup program.

All files are given the fullest permission I can muster using CPANEL. The directory permission is set to 755, and the files are set to 775.

Unfortunately, I do not think I have direct access to my error logs. When I asked Lunarpages for information about the error, they said:


"I just checked the Asp error logs and its reporting the following error:

[Fri Jul 4 07:00:10 2003] Sun ONE ASP VBScript runtime error, 800a0009, Subscript out of range, inc_iconfiles.asp, line: 160"


I went into inc_iconfiles.asp, and tried to excise what might be the offending code, yet without direct access to error logs, trying to isolate the problem seems like a dubious effort.

Does anyone have any ideas regarding what might be going on here?

I really, really, really, had my heart set on using Snitz. It would really suck if I had to use something else. So please help. I'll give you free software if you help me. A plug. I'm even willing to give up my soul.

--Ed Phillips
http://www.codehouse.com

Shaggy
Support Moderator

Ireland
6780 Posts

Posted - 07 July 2003 :  09:34:26  Show Profile
Have you made any modifications to inc_iconfiles.asp? Can you post a .txt version here?


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fooyou
Starting Member

3 Posts

Posted - 07 July 2003 :  11:48:48  Show Profile
quote:
Originally posted by MeTV

Have you made any modifications to inc_iconfiles.asp? Can you post a .txt version here?





The problem occurred prior to making any modifications. The modifications that I made did not correct the problem. Or should I say, there still was a problem after my modifications, but since I cannot access my error logs, I don't know where the problems are coming from.

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Kat
Advanced Member

United Kingdom
3065 Posts

Posted - 07 July 2003 :  12:13:18  Show Profile  Visit Kat's Homepage
Can you post a .txt version here

KatsKorner

Installation Help | Snitz Mods | Forum Hosting
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fooyou
Starting Member

3 Posts

Posted - 07 July 2003 :  12:22:24  Show Profile
quote:
Originally posted by Kat

Can you post a .txt version here



I don't think I was clear in the way I articulated the problem. The modifications I made did not solve the problem, so I threw them away. The problem existed before any modifications were made.
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Doug G
Support Moderator

USA
6493 Posts

Posted - 07 July 2003 :  15:49:19  Show Profile
Have you made any edits to your forum other than setting your database type & connection string in config.asp?

Oh, and what database are you using? You know you can't put an Access .mdb file on a *nix server unless your ISP actually sets up a Unix ODBC connection to your .mdb on a windows computer at their location.

One last tip, if you are using IE open Tools - Internet Options - Advanced Options and uncheck the "show friendly http errors" setting to get more detail about your error (on most servers, anyway).


======
Doug G
======
Computer history and help at www.dougscode.com

Edited by - Doug G on 07 July 2003 15:52:29
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