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 Keyboard Error Kicking My..... I need Asprin.
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dayve
Forum Moderator

USA
5820 Posts

Posted - 28 December 2002 :  14:25:09  Show Profile  Visit dayve's Homepage
I reinstalled an OS on my P/// 750Mhz machine and now my PS2 keyboard AND mouse will not work when the OS logon window appears. However, my USB Keyboard and Mouse works just fine. So I figure I would uninstall the PS2 drivers and reinstall. Unfortunately that did not fix it. So I suspect my BIOS settings are out of whack for Legacy Keyboard/Mouse enabling. Oddly enough I was able to use my PS2 keyboard to get into the BIOS and everything checked out fine there. I reboot and once again the PS2 devices are dead. When I look at my hardware manager there are no splats, but when I look at the details of the PS2 keyboard it says:

A driver for this device was not required, and has been disabled. (Code 32)

Basically this means the drivers are bad but I've uninstalled and reinstalled the drivers several times. I wouldn't consider this a big issue, but this computer was on a KVM setup which does not have a USB feature so now I have to use 2 keyboards, 2 mice and 1 monitor for the 2 computers on this KVM which is NOT the way I want to keep things.

So, even though I've done a lot of other things to try and remedy this, I am going to give up for now and ask for any input that can be offered in finding a solution for my problem. I've never had a keyboard cause me so much heartache as this one has the past week.

GauravBhabu
Advanced Member

4288 Posts

Posted - 28 December 2002 :  15:10:35  Show Profile
I am sure you checked the wires are connected properly and pins within those holes are not bent. Check if that key board works on another pc.
If no then use function
Replace("keyboard","old", "new")
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dayve
Forum Moderator

USA
5820 Posts

Posted - 28 December 2002 :  15:15:15  Show Profile  Visit dayve's Homepage
replaced keyboard.

keyboard pins fine ... it works before the os loads. I can get into BIOS as well as hit F8 to get into Safe Mode. Oddly enough, it does not work in Safe Mode either.

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sy
Average Member

United Kingdom
638 Posts

Posted - 28 December 2002 :  17:00:04  Show Profile  Visit sy's Homepage  Send sy a Yahoo! Message
What kind of MB do you have dayve? I remember something about this issue with VIA mainboard.

The pessimist complains about the wind; the optimist expects it to change; the realist adjusts the sails

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dayve
Forum Moderator

USA
5820 Posts

Posted - 28 December 2002 :  18:19:45  Show Profile  Visit dayve's Homepage
this computer has 768MB of RAM.

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ruirib
Snitz Forums Admin

Portugal
26364 Posts

Posted - 28 December 2002 :  18:26:48  Show Profile  Send ruirib a Yahoo! Message
I thought he was asking about your motherboard.


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dayve
Forum Moderator

USA
5820 Posts

Posted - 28 December 2002 :  19:08:35  Show Profile  Visit dayve's Homepage
quote:
Originally posted by ruirib

I thought he was asking about your motherboard.



yeah, I misread that at first. It is an Intel (Tabor3) BX Motherboard R3, keep in mind that everything was fine for the past 2-3 years until I just reinstalled the OS recently. I tried a reinstall of the OS twice over but the same results occur. The OS is turning OFF my PS2 Keyboard.


Edited by - dayve on 28 December 2002 19:15:53
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sy
Average Member

United Kingdom
638 Posts

Posted - 28 December 2002 :  19:43:56  Show Profile  Visit sy's Homepage  Send sy a Yahoo! Message
quote:
Originally posted by ruirib

I thought he was asking about your motherboard.



:) Yep, was meaning mainboard

I saw this with VIA mainboard, and also seen similiar things happen with other devices too.

Have you tried to do / checked things like this:

1: Notice configuration files, are there any 3rd party driver being loaded for your devices in your startup? In 98, ME you can check this by running 'msconfig'.

2: On one occasion, the USB service installed by windows was incorrect, removal of this driver and a reboot fixed the issue with a ps/2 logitech IR keyboard, both being redetected and working again.

I have no idea why #2 worked though, YMMV.

HTH

The pessimist complains about the wind; the optimist expects it to change; the realist adjusts the sails

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dayve
Forum Moderator

USA
5820 Posts

Posted - 28 December 2002 :  20:08:24  Show Profile  Visit dayve's Homepage
Running Windows 2000 Advanced Server

USB Driver was removed for keyboard and mouse, reboot, reinstalled those drivers as well, still same problem. I did all the obvious stuff.

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Gremlin
General Help Moderator

New Zealand
7528 Posts

Posted - 28 December 2002 :  21:07:02  Show Profile  Visit Gremlin's Homepage
Tried installing the latest via 4in1 pack ?

http://www.viaarena.com/?PageID=2


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ruirib
Snitz Forums Admin

Portugal
26364 Posts

Posted - 28 December 2002 :  21:29:12  Show Profile  Send ruirib a Yahoo! Message
quote:
Originally posted by Gremlin

Tried installing the latest via 4in1 pack ?

http://www.viaarena.com/?PageID=2




Will that have any use with an Intel motherboard


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Gremlin
General Help Moderator

New Zealand
7528 Posts

Posted - 28 December 2002 :  21:31:53  Show Profile  Visit Gremlin's Homepage
Thought someone said it was a VIA :p

Make sure you have PnP OS turned off in BIOS, it may be an IRQ sharing related problem. This will force the BIOS to set the IRQ's rather than leaving it up to the OS.

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dayve
Forum Moderator

USA
5820 Posts

Posted - 29 December 2002 :  00:15:05  Show Profile  Visit dayve's Homepage
quote:
Originally posted by Gremlin

Thought someone said it was a VIA :p

Make sure you have PnP OS turned off in BIOS, it may be an IRQ sharing related problem. This will force the BIOS to set the IRQ's rather than leaving it up to the OS.



Plug & Play turned OFF? I know for a fact it is on, but I'm not showing any IRQ conflicts.... however, I will give it a whirl.

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dayve
Forum Moderator

USA
5820 Posts

Posted - 29 December 2002 :  00:20:00  Show Profile  Visit dayve's Homepage
well, I disabled PnP and it still doesn't work... I can't believe I am spending so much time on a keyboard issue

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Gremlin
General Help Moderator

New Zealand
7528 Posts

Posted - 29 December 2002 :  04:04:45  Show Profile  Visit Gremlin's Homepage
As a rule of thumb always leave PnP off in any BIOS saves hassles later on.

The fact that keyboard works until the OS loads confirms that the Keyboard and PS2 port are probably fully functional. That really only leaves IRQ/Device conflicts left as the culprit.

Check to see if you have any devices using IRQ 1 (normally reserved for the keyboard)

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dayve
Forum Moderator

USA
5820 Posts

Posted - 29 December 2002 :  12:59:10  Show Profile  Visit dayve's Homepage
I've already checked IRQ 1 and 2 conflicts and there are none. I think I'm just gonna give up and get a PS2 to USB converter for a couple of bucks and my KVM issue should be resolved. I'm wasting too much time but I'm really fascinated as to what could be causing this. It will probably haunt me forever

I have this weird feeling that the USB drivers are showing PRIMARY some how therefore telling the OS to deactivate the PS2 keyboard and mouse, but I've used systems that you can have both of them active on before with no problems. Problem is, if I deactivate the USB keyboard/mouse drivers, the PS2 will still not work on a reboot. Even if I disable USB in the bios, PS2 still fails.


Edited by - dayve on 29 December 2002 13:01:08
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