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 Help: General / Classic ASP versions(v3.4.XX)
 Problems with login
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kev_yfc
Starting Member

United Kingdom
5 Posts

Posted - 16 September 2002 :  10:37:59  Show Profile  Visit kev_yfc's Homepage
HI, I've just set up the latest version of the forums on my site http://www.talk2.me.uk, everything worked fine and I got it all configured. When I came back to it I couldn't log in as the administrator, the log in page asked for my username and password, told me the login was successful and then took me straight back to the log in page again, it won't let me do anything.
anyone got any ideas?

Kev
:-D

ruirib
Snitz Forums Admin

Portugal
26364 Posts

Posted - 16 September 2002 :  10:48:53  Show Profile  Send ruirib a Yahoo! Message
Delete your cookies, close all browser windows, open IE and try to login again.


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kev_yfc
Starting Member

United Kingdom
5 Posts

Posted - 16 September 2002 :  11:31:02  Show Profile  Visit kev_yfc's Homepage
Tried, that, still get same problem, when I go to the forum using Mozilla, it recognises me straight away and I don't have to log in.
Any thoughts?

Kev
:-D

Edited by - kev_yfc on 16 September 2002 11:31:40
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ruirib
Snitz Forums Admin

Portugal
26364 Posts

Posted - 16 September 2002 :  12:15:05  Show Profile  Send ruirib a Yahoo! Message
Well that's a cookie problem with IE. You can try changing your cookies from Forum to Web Site or vice-versa, deleteing the cookies again, close browsers and try again. If it does not work, maybe you can go to Tools->Internet Options, select Privacy Tab, click Advanced and uncheck automatic cookie handling.


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jynne
Starting Member

Sweden
10 Posts

Posted - 16 September 2002 :  13:20:44  Show Profile
Hi!

I do have the same problem. I have two installations of the forum, one in a Linux-environment (ver 3.3.05 using Access database, host: www.vanadisgummi.se) and one in a Windows NT 4 server-environment (ver 3.4.02, using SQL Server 7, host: In an intranet).

The one running on Linux works fine, but the one on NT 4 does not (from the same client and browser). I have tried the settings (and have also deleted my cookies) in the browser you mentioned, but the problem remains. I am using Internet Explorer ver. 6.0.2600.0000 (with all patches available) running in an XP machine.

Are there any other settings that can be connected to this problem?

Regards
/Lars

Edited by - jynne on 16 September 2002 14:16:00
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kev_yfc
Starting Member

United Kingdom
5 Posts

Posted - 16 September 2002 :  19:01:12  Show Profile  Visit kev_yfc's Homepage
quote:
Originally posted by ruirib

You can try changing your cookies from Forum to Web Site or vice-versa

I could but it won't let me into the admin section to change that and besides, it worked fine before I upgraded to the current version, I have another Snitz forum on another site and there are no problems with that one, both are on Win2000 servers.
Also this forum works fine with my cookies.

Kev
:-D

Edited by - kev_yfc on 16 September 2002 19:02:12
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ruirib
Snitz Forums Admin

Portugal
26364 Posts

Posted - 16 September 2002 :  19:36:25  Show Profile  Send ruirib a Yahoo! Message
Look this is a problem with the way IE handles cookies. What I recommended is the solution to fix it. Yes, it is rather strange that it happens all of a sudden. If you think you can fix it some other way, maybe try that. Did you change the privacy settings as I suggested?


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kev_yfc
Starting Member

United Kingdom
5 Posts

Posted - 17 September 2002 :  08:31:39  Show Profile  Visit kev_yfc's Homepage
quote:
Originally posted by ruirib

Look this is a problem with the way IE handles cookies.

But IE works fine with the cookies for other Snitz forums, including this one.
Also the forum does recognise the log-in the problem occurs once the log-in page refreshes and brings me straight back to the log-in form.
My privacy settings are already as you suggested.

Kev
:-D

Edited by - kev_yfc on 17 September 2002 08:36:37
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kev_yfc
Starting Member

United Kingdom
5 Posts

Posted - 17 September 2002 :  10:07:21  Show Profile  Visit kev_yfc's Homepage
Just seen topic "Won't remember login info in frames"
I think I have the same problem as my forum is in a frame, whatever your view of frames if can't be avoided at the moment and the forum needs to be in one, can you let me know when this bug is fixed?

Kev
:-D
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ruirib
Snitz Forums Admin

Portugal
26364 Posts

Posted - 17 September 2002 :  11:01:56  Show Profile  Send ruirib a Yahoo! Message
quote:
Originally posted by kev_yfc

Just seen topic "Won't remember login info in frames"
I think I have the same problem as my forum is in a frame, whatever your view of frames if can't be avoided at the moment and the forum needs to be in one, can you let me know when this bug is fixed?



This is not a bug. Snitz was not conceived to be used with frames. The fact that the cookies are difficult to handle in frames is a consequence of your choice and probably IE's cookie handling features and you need to find a way to fix that. Some other people have managed to fix it.
Personally I don't know how to fix it. I know Crash has fixed it, since it's forum works in frames. Maybe visit http://www.crashsite.nl and ask for his help.
But I'll say it again: this is not a Snitz bug, since Snitz works perfectly well if you use it the way it has been conceived to be used and the cookie problems happen mainly (if not only) with IE. Maybe MS is to be blamed for that, but certainly not Snitz.


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Edited by - ruirib on 17 September 2002 11:04:25
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ConnXLA
Starting Member

1 Posts

Posted - 21 September 2002 :  18:22:15  Show Profile
I encountered the same problem as KEV_YFC after I upgraded from V3.3 to V3.4 (using Access on IIS-5). Deleting the cookies and overriding automatic cookie handling didn't resolve the problem for me either. I think the condition might be related to the fact that password in V3.4 are encrypted but weren't in earlier versions (at least to my knowledge). I compared the admin record from a fresh install of V3.4 to the admin record after the upgrade and noticed the password in V3.4 was encrypted while the password for admin in the upgraded database was still unencrypted. (To workaround the problem, I cut the Admin record from a "fresh" database and pasted it over the Admin record in the upgraded database, and was able to login without a problem. I manually reset all other member passwords.) KEV_YFC, did you do a manual data conversion (like me)? I wonder if the upgrade wizard encrypts the password field during conversion. (I suspect it probably does and I would have saved myself a lot of time by reading the upgrade documentation first! But who does that?)
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ruirib
Snitz Forums Admin

Portugal
26364 Posts

Posted - 21 September 2002 :  18:27:22  Show Profile  Send ruirib a Yahoo! Message
Did you run setup.asp and specified your previous version correctly while upgrading the database? If you did that the passwords would be properly encrypted.


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Webbo
Average Member

United Kingdom
982 Posts

Posted - 22 September 2002 :  13:22:10  Show Profile  Visit Webbo's Homepage
Just a little bit of info that might help

When I upgraded my site's forum I too had similar problems, despite clearing Temp Internet files, etc using IE5.5 even closing the browser and clearing everything didn't help.
The solution I found was to go into C:\ Windows\Temporary Internet files where I found that the previous cookie still existed. Apparently this is one of Microsofts little quirks with IE. Deleting Temporary Internet Files, etc, from the Properties option of IE itself may not clean all the files out.

Once I did the above, I re-opened the browser and had no problem logging in.

Dave
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