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Japaro
Starting Member

Canada
8 Posts

Posted - 21 May 2002 :  12:44:49  Show Profile  Visit Japaro's Homepage
Is there any mod that we can add to snitz, so that if customer logs in for support a ticket no. will be generated automaticaly. Then a customer support can reply to this need by entering the ticket no.



Thanks girls and guys for your great work!
keep up the good work.

http://www.japaro.com/

@tomic
Senior Member

USA
1790 Posts

Posted - 21 May 2002 :  13:47:40  Show Profile  Visit @tomic's Homepage  Send @tomic an ICQ Message
I have seen such scripts at places like www.aspin.com and there are somewhat similar MODs here in the archives. One was a sort of work order MOD for moderators that could probably be fiddled with a bit. Complain to Moderator could also be modified just slightly to do what you want.

@tomic

www.skepticfriends.org" target="_blank">http://www.skepticfriends.org
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blackinwhite
Average Member

Turkey
657 Posts

Posted - 21 May 2002 :  15:40:44  Show Profile
here are some:

http://www.hotscripts.com/ASP/Scripts_and_Components/Customer_Support/

Liberium is the best free one I think.

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XavierSlater
Junior Member

United Kingdom
137 Posts

Posted - 22 May 2002 :  04:18:34  Show Profile  Visit XavierSlater's Homepage
I concur, Liberium is a very good one to use. We do.

Regards,

Stuart

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