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 Problem with the forums? Don't call Tim, call us..
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Reinsnitz
Snitz Forums Admin

USA
3545 Posts

Posted - 09 August 2001 :  14:01:54  Show Profile  Visit Reinsnitz's Homepage  Send Reinsnitz an AOL message  Send Reinsnitz an ICQ Message  Send Reinsnitz a Yahoo! Message
Ok, just FYI everyone, We (support staff admins) have full control of everything that we need to maintain the http://forum.snitz.com website and related databases. If you have any concerns, first post it here at the support forums. If this is not possible, you can email Gor, RichardKinser, Huw or myself (Reinsnitz) for support or for fixing issues with the server that runs Snitz Forums 2000.

I have talked with Tim and asked him to ignore any Snitz Forums 2000 related emails that do not come directly from Gor, RichardKinser, Huw or myself (reinsnitz) as if he is needed, we will be geting in touch with him promptly.

What spawned this? You may ask, recently, when small problems have occured, a large number of people have emailed tim directly (even called him at one point) trying to get Snitz Forums 2000 related problems fixed. This is very distracting for him, and he has been graciouse enouph to provide this great hosting service to our community, lets not be bad houseguests

Again, simply contact the support staff admins via the support forums (and if that isn't possible, via email) and we will remidy whatever problem is at hand or take appropriate action thereto.

Thank you for your time and support in being good houseguests

Reinsnitz (Mike)
><)))'> Need a Mod?
"Therefore go and make disciples of all nations,..." Matthew 28:19a

gor
Retired Admin

Netherlands
5511 Posts

Posted - 09 August 2001 :  14:25:19  Show Profile  Visit gor's Homepage
And to give you an idea about how many people might mail him with the same question:
Today, August 9, up to the moment of my reply here, 191 unique logged on members had visited the forms. If you include the ones that visited yesterday and not yet today, it totals to about 350.
So if 10% of them would mail him to inform him about a problem.....but even if we got all those mails our mailboxes would be filled.
So that is why it is important to first try and post it here and then let us know. If it is something like the site being down, don't mail, we'll for sure have noticed it by the time we read your mail.
If it is security related of if you've found a site not having the powered by logo, please only mail us, and don't post it here.

Thank you for your help and understanding.




Pierre
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DreaMasteR
Starting Member

36 Posts

Posted - 09 August 2001 :  20:15:32  Show Profile
Yah Know? That really sucks.

Why would anyone think their forum is more important than any other persons is beyond me.

Stop e-mailing the folks that are working hard on fixing the bugs. POST the bugs on the board and let them be addressed.

CHECK the list of fixes Gor provides on the board and do the needed changes.

Your "Private" e-mails really are non productive as they do not include folks that ran into the bug and have already fixed it.

RTM applies to any software you use on your site.

(RTM stands for "Read the manual" and applies to reading the resources these folks give as well.)


edited by reinsnitz
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@tomic
Senior Member

USA
1790 Posts

Posted - 09 August 2001 :  21:06:05  Show Profile  Visit @tomic's Homepage  Send @tomic an ICQ Message
I have also found that RTM situations = Job security

@tomic

edited by reinsnitz
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