Everything has disappeared! (even my webhoster) - Posted (869 Views)
New Member
Southern Girl
Posts: 78
78
Maybe it is just me...... I can't access website, forum or contact my webhosting company (they have disappeared as well).
Any thoughts on how to check? Like tracking down the nameserver and pinging it?
Technobimbo sad
Edited to add that it has been at least 6 hours now since I disappeared into the Bermuda Triangle....
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Posted
Support Moderator
Doug G
Posts: 6493
6493
Use tools like tracert to verify you have an internet path from your workstation to your web server. There may be some internet outage between you and them that's causing the problem. Also if you can check from a different location using a different internet provider.
Another possibility is your host is having some major problem at their location.
I'd start with a command line and first do nslookup on your url, make sure you get the IP resolved properly and you don't have a DNS problem.
Next I'd run tracert to your url and see if you can get to your site IP. Sometimes you won't see your final IP on tracert though, so it's better if you've run tracert in the past and know what results to expect.
If these tests pass you may have some malware/virus on your machine causing problems.
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Doug G
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Computer history and help at www.dougscode.com
Posted
New Member
Southern Girl
Posts: 78
78
Thanks. I've tried 3 different computers with 3 different ISP providers. And these are the only websites I can not access.
Will try the trace thing when I get home..
Posted
Development Team Member
Davio
Posts: 12217
12217
What's the name or the url of your webhosting company?
Posted
Snitz Forums Admin
ruirib
Posts: 26364
26364
Problem was likely with the name servers. Names were not resolving.
Posted
New Member
Southern Girl
Posts: 78
78
Thanks everyone. The problem appears to have resolved itself.
I may look at getting alternate nameservers in case this happens again. bigsmilebigsmile
 
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