Problem sending E-mail when registered - Posted (2411 Views)
Starting Member
erick-flores
Posts: 11
11
I am having problem when a user register it supposed to send a notification email to my email, which is not working. Also the emails between users are not working. It looks like any of the e-mail part of my forum is working.

E-mail Server Conf: I have all the options checked to ON. And have my email address for the Administrator E-mail Address.
I put the IP address of my E-mail exchange server for the E-mail Server Address, that should be ok, right?
I did not setup this forum, my boss did. She told me the e-mail part has not worked since the first day. However I download a fresh copy of the forum and replaced the inc_mail.asp file with a fresh copy. And same results.
FYI: I have only made one MOD. The UserGroups MOD.
Need help pleaseee<
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Posted
Support Moderator
Podge
Posts: 3776
3776
Does Exchange server say anything in the logs? Do you need to use authentication (supply a username and password) in order to send email via Exchange ?<
Posted
Starting Member
erick-flores
Posts: 11
11
Yes we do need authentication in order to send email via de exchange server. I havent cheked the logs. Any ideas...???<
Posted
Starting Member
erick-flores
Posts: 11
11
The forum is in one of our server, its all internal in the same network.<
Posted
Support Moderator
Podge
Posts: 3776
3776
Have you edited inc_mail.asp to include the username and password? Which email component are you using? Only four of them in inc_mail.asp support authentication.<
Posted
Starting Member
erick-flores
Posts: 11
11
I have not edited the inc_mail.asp to include anything. I dont know what to edit in that file. Can you give me an example of what lines of code I need to change?
Thank you in advance<
Posted
Starting Member
erick-flores
Posts: 11
11
OK, I did some search and I found the answer. Change the inc_mail.asp and worked like a champs, thanks!<
Posted
Support Moderator
Podge
Posts: 3776
3776
Glad you got it sorted......and its "worked like a charm".<
Posted
Starting Member
erick-flores
Posts: 11
11
Actually, it did not work when the Restrict Registration = ON. I, as an administratior, am not getting the e-mail saying that a member wants to be a member of the forum. In other words, I am not getting the e-mail when a member tries to be a member. I do not know whats the problem, any ideas?<
Posted
Support Moderator
Podge
Posts: 3776
3776
I'm pretty sure that what you are describing is not default behaviour. In other words you would have to install a mod in order to receive an email when someone registers. Normally you would go to Members Pending in your admin area and approve new users from there.<
Posted
Snitz Forums Admin
ruirib
Posts: 26364
26364
Podge is right, that's not a forum feature.<
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