I see no place to put a password if it requires authentication? this is the first time I see it in a hosting company. Jez have no problems here on my server.
Should ask to see their authentificcation why that is useless.
Cordially, Maxime
Taxation consists in so plucking the goose to get the most out of feathers with the least possible cries.(Jean-Baptiste Colbert)
In inc_mail.asp, scroll down to the section for the component you are using. There should be two lines commented out relating to authentication - uncomment the lines and enter in the relevant information and you should be good to go. There are a few threads around here with specifics for specific components if you run into any major issues.