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 Forum won't remember user.
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Panhandler
Average Member

USA
783 Posts

Posted - 21 September 2011 :  09:40:46  Show Profile  Visit Panhandler's Homepage  Reply with Quote
A user commented that he had to log in every time even though he had the remember password box checked.
How can that problem be fixed so that the forum will remember his login information?

Podge
Support Moderator

Ireland
3776 Posts

Posted - 21 September 2011 :  09:51:50  Show Profile  Send Podge an ICQ Message  Send Podge a Yahoo! Message  Reply with Quote
Can you ask them to check the time, date (including year) on their computer and that they have cookies enabled?

Are they using a firewall like Norton internet Security? Sometimes they can block forum cookies. Does the problem occur when the firewall is disabled?

Podge.

The Hunger Site - Click to donate free food | My Blog | Snitz 3.4.05 AutoInstall (Beta!)

My Mods: CAPTCHA Mod | GateKeeper Mod
Tutorial: Enable subscriptions on your board

Warning: The post above or below may contain nuts.
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Panhandler
Average Member

USA
783 Posts

Posted - 22 September 2011 :  09:14:49  Show Profile  Visit Panhandler's Homepage  Reply with Quote
Podge, I copied your comments to the user.
His response:
quote:
I went into my internet options and deleted cookies, browsing history, well, essentially everything including the bookmark and reset everything. It remember me again! :-)


Problem solved.
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Podge
Support Moderator

Ireland
3776 Posts

Posted - 22 September 2011 :  11:28:52  Show Profile  Send Podge an ICQ Message  Send Podge a Yahoo! Message  Reply with Quote
Glad you got it sorted.

Podge.

The Hunger Site - Click to donate free food | My Blog | Snitz 3.4.05 AutoInstall (Beta!)

My Mods: CAPTCHA Mod | GateKeeper Mod
Tutorial: Enable subscriptions on your board

Warning: The post above or below may contain nuts.
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