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 Everything has disappeared! (even my webhoster)
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Southern Girl
New Member

78 Posts

Posted - 04 April 2011 :  22:43:45  Show Profile  Reply with Quote
Maybe it is just me......
I can't access website, forum or contact my webhosting company (they have disappeared as well).

Any thoughts on how to check? Like tracking down the nameserver and pinging it?

Technobimbo

Edited to add that it has been at least 6 hours now since I disappeared into the Bermuda Triangle....

Edited by - Southern Girl on 04 April 2011 22:44:55

Doug G
Support Moderator

USA
6493 Posts

Posted - 04 April 2011 :  22:51:12  Show Profile  Reply with Quote
Use tools like tracert to verify you have an internet path from your workstation to your web server. There may be some internet outage between you and them that's causing the problem. Also if you can check from a different location using a different internet provider.

Another possibility is your host is having some major problem at their location.

I'd start with a command line and first do nslookup on your url, make sure you get the IP resolved properly and you don't have a DNS problem.

Next I'd run tracert to your url and see if you can get to your site IP. Sometimes you won't see your final IP on tracert though, so it's better if you've run tracert in the past and know what results to expect.

If these tests pass you may have some malware/virus on your machine causing problems.

======
Doug G
======
Computer history and help at www.dougscode.com

Edited by - Doug G on 04 April 2011 22:54:33
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Southern Girl
New Member

78 Posts

Posted - 04 April 2011 :  23:57:22  Show Profile  Reply with Quote
Thanks.
I've tried 3 different computers with 3 different ISP providers.
And these are the only websites I can not access.

Will try the trace thing when I get home..
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Davio
Development Team Member

Jamaica
12217 Posts

Posted - 05 April 2011 :  03:01:49  Show Profile  Reply with Quote
What's the name or the url of your webhosting company?

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ruirib
Snitz Forums Admin

Portugal
26364 Posts

Posted - 05 April 2011 :  04:08:08  Show Profile  Send ruirib a Yahoo! Message  Reply with Quote
Problem was likely with the name servers. Names were not resolving.


Snitz 3.4 Readme | Like the support? Support Snitz too
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Southern Girl
New Member

78 Posts

Posted - 05 April 2011 :  22:21:48  Show Profile  Reply with Quote
Thanks everyone.
The problem appears to have resolved itself.

I may look at getting alternate nameservers in case this happens again.
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