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Carefree
Advanced Member
Philippines
4217 Posts |
 Posted - 03 September 2010 : 11:35:16
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| I can login to SnitzBitz fine using my laptop, but cannot with the server (no matter which browser I use). I have deleted temp files, cookies, history, etc., without effect. I can login to other sites, so issue is apparently only with SnitzBitz and the server. Any ideas? |
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Podge
Support Moderator
Ireland
3776 Posts |
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Doug G
Support Moderator
USA
6493 Posts |
Posted - 03 September 2010 : 13:15:06
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| Do you have any leftover hosts file entry for snitzbitz? |
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Doug G
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Computer history and help at www.dougscode.com |
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Carefree
Advanced Member
Philippines
4217 Posts |
Posted - 03 September 2010 : 15:24:34
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| Time/Date set to atomic clock, that's not it. No SnitzBitz values in hosts file or I wouldn't even see the page. I can enter user/pw, but it just gives a permanent hourglass until it finally times out trying to login. |
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ruirib
Snitz Forums Admin
Portugal
26364 Posts |
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Carefree
Advanced Member
Philippines
4217 Posts |
Posted - 04 September 2010 : 05:50:44
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| Security software is different by necessity, servers won't run most desktop security programs. But without any changes to software, it can no longer login to SnitzBitz. I deleted all cookies, and could re-login to numerous other Snitz sites (including this one) from the server, just not to SnitzBitz. I will take it offline and uninstall, reinstall security software to double-check. |
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Davio
Development Team Member
Jamaica
12217 Posts |
Posted - 05 September 2010 : 18:41:20
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| Have you tried another browser? Just throwing that one out there. |
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Podge
Support Moderator
Ireland
3776 Posts |
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Carefree
Advanced Member
Philippines
4217 Posts |
Posted - 06 September 2010 : 17:24:16
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Yes, Davio - tried Iron, Firefox, IE8 (w/without compatibility), Chrome, etc.
Using either Charles Web Proxy or Fiddler, I get the same results.
quote:
Charles: Sent Request, waiting for response.
Fiddler: ReadResponse() failed: The server did not return a response for this request.
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Classicmotorcycling
Development Team Leader
Australia
2085 Posts |
Posted - 07 September 2010 : 04:04:15
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Have just tried from a couple of different servers with different OS:
1. Windows 2003 Standard (32bit) server with all the current hotfixes and patches, ClamWin AV with no issues at all
2. Windows 2008 (64bit) server with all the current hotfixes and patches, McAfee AV with no issues at all (behind more firewalls than I can poke a stick at)
3. Windows 2003 R2 (32bit) server with all the current hotfixes and patches with no issues at all (behind more firewalls than I can poke a stick at)
All 3 severs are from different locations 2 locations in Australia and 1 from the USA so it is not a site issue, could be your profile issue on the server. Log on to the server as another Administrator, rename the profile of the user that you use to something like username.old and then logon as your user and see if that works.
Sometimes your profile on a server, or a desktop system can become corrupt and needs to be reset.. |
Cheers,
David Greening |
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Carefree
Advanced Member
Philippines
4217 Posts |
Posted - 07 September 2010 : 08:45:34
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| That turned out to be the case, David. NTUser.dat was corrupted. |
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Classicmotorcycling
Development Team Leader
Australia
2085 Posts |
Posted - 07 September 2010 : 17:05:03
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| Glad I could help... |
Cheers,
David Greening |
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Davio
Development Team Member
Jamaica
12217 Posts |
Posted - 09 September 2010 : 02:52:59
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That was going to be my 15th suggestion you know. But David beat me to it. I'm not offended.  |
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Classicmotorcycling
Development Team Leader
Australia
2085 Posts |
Posted - 09 September 2010 : 04:33:25
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Sorry about that, did not mean to take your glory... Besides, you where only at 14 suggestions...quote:
Originally posted by Davio
That was going to be my 15th suggestion you know. But David beat me to it. I'm not offended.
Deal with servers day in, day out.. |
Cheers,
David Greening |
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Topic |
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SnitzBitz Login Issue
