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 Wireless modem question - sending email?
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Southern Girl
New Member

78 Posts

Posted - 07 September 2009 :  05:47:43  Show Profile  Reply with Quote
I've gone wireless and it is great but I can't send email!
Any thoughts?

ruirib
Snitz Forums Admin

Portugal
26364 Posts

Posted - 07 September 2009 :  05:54:58  Show Profile  Send ruirib a Yahoo! Message  Reply with Quote
There shouldn't be any difference from working with wired networking. Can you browse the web normally? What email client are you using?


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Southern Girl
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78 Posts

Posted - 07 September 2009 :  06:07:32  Show Profile  Reply with Quote
Hi
Outlook2007
Browsing the web is no problem, receiving emails is no problem - I just can not send them.
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ruirib
Snitz Forums Admin

Portugal
26364 Posts

Posted - 07 September 2009 :  06:31:13  Show Profile  Send ruirib a Yahoo! Message  Reply with Quote
And you can send them if you have a wired connection?


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Southern Girl
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78 Posts

Posted - 07 September 2009 :  06:44:55  Show Profile  Reply with Quote
Yes! I got wireless though as it was a lot faster.
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ruirib
Snitz Forums Admin

Portugal
26364 Posts

Posted - 07 September 2009 :  06:54:24  Show Profile  Send ruirib a Yahoo! Message  Reply with Quote
Very weird that you can't send email. Wireless should be no different from wired. Is it a modem or a router?


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Southern Girl
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78 Posts

Posted - 07 September 2009 :  07:06:28  Show Profile  Reply with Quote
Hmmm.... Router I think. It can talk to different things and lots of things
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ruirib
Snitz Forums Admin

Portugal
26364 Posts

Posted - 07 September 2009 :  07:10:07  Show Profile  Send ruirib a Yahoo! Message  Reply with Quote
I can't really see why it would behave like that. You are using it from a laptop, using its wireless network adapter?

In Outlook, what settinsg do you have for Connection (Tools->Account Settings, select the account, change, More Settings->Connection tab)?


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Southern Girl
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78 Posts

Posted - 07 September 2009 :  07:24:01  Show Profile  Reply with Quote
Yes - Using the Wi-Fi
It doesn't make sense that if I connect up to other modem it works fine.
But as soon as I change the SMTP to the new one everything goes bad.
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ruirib
Snitz Forums Admin

Portugal
26364 Posts

Posted - 07 September 2009 :  08:18:51  Show Profile  Send ruirib a Yahoo! Message  Reply with Quote
Change the SMTP? What you mean?

You don't need to change anything in your Outlook configuration when you are using wireless.


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Doug G
Support Moderator

USA
6493 Posts

Posted - 07 September 2009 :  22:01:55  Show Profile  Reply with Quote
Maybe your wireless connection makes you use the wifi providers smtp server. Out here ATT on DSL forces users to use ATT's SMTP server and blocks outgoing port 25 traffic otherwise, and their SMTP configuration requires using a different SMTP port in your email client.

Your best bet is to verify the necessary configuration with your provider.

======
Doug G
======
Computer history and help at www.dougscode.com
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