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Helterskelter
Junior Member

United Kingdom
331 Posts

Posted - 31 October 2006 :  09:22:16  Show Profile  Visit Helterskelter's Homepage  Send Helterskelter an ICQ Message  Reply with Quote
I was contaced by a very annoyed member today as they forgot their deatails ie, username and password. (also joined in 2004 and had never returened till now).

Forgot password will not work as theu lost both username and password.

This person was very rude as they could not rejoin as the site. As their e-mail address as it was already used....

LOL I'll love to post the transcript of the e-mails to date.

But i did say I'll enquire of a way of requesting a new password or tempery access for "Forgot Password?" section with just the e-mail address.

I've searched quickly but nothing from what i can see.

Any help with this problem would be welcomed!!

An annoyed Helter<


Edited by - Helterskelter on 31 October 2006 09:24:42

HuwR
Forum Admin

United Kingdom
20584 Posts

Posted - 31 October 2006 :  09:46:33  Show Profile  Visit HuwR's Homepage  Reply with Quote
well, I know what my answer to them would be, and it would almost certainly be ruder than their email to you

in the admin section there is a member search facility where you (the admin) can search for a member by email, you can then inform the stupid idiot of the username they chose when registering so that they can retrieve their password<
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Helterskelter
Junior Member

United Kingdom
331 Posts

Posted - 31 October 2006 :  12:20:00  Show Profile  Visit Helterskelter's Homepage  Send Helterskelter an ICQ Message  Reply with Quote
LOL i was quite rude
But the thing that got me was this line of their email
"This is a pretty poorly run/maintained website."

I had alread have found their email address and sent them their username.
but i did say i'll at least ask LOL<

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HuwR
Forum Admin

United Kingdom
20584 Posts

Posted - 31 October 2006 :  13:03:05  Show Profile  Visit HuwR's Homepage  Reply with Quote
quote:
LOL i was quite rude
But the thing that got me was this line of their email
"This is a pretty poorly run/maintained website."
what a dork!

I have seen it discussed before, but whether or not a MOD was written I couldn't say, may be worth a quick look on www.snitzbitz.com<
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Shaggy
Support Moderator

Ireland
6780 Posts

Posted - 31 October 2006 :  13:13:14  Show Profile  Reply with Quote
Richard wrote an alternative version of password.asp for (I think) v3.4.04 which'll do what you want; you'll find it with a quick search here.

If that tool thinks your site is run so poorly, why is the hell does he want to return - keep an eye on him, he sounds like trouble

<

Search is your friend
“I was having a mildly paranoid day, mostly due to the
fact that the mad priest lady from over the river had
taken to nailing weasels to my front door again.”
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Helterskelter
Junior Member

United Kingdom
331 Posts

Posted - 31 October 2006 :  13:51:02  Show Profile  Visit Helterskelter's Homepage  Send Helterskelter an ICQ Message  Reply with Quote
Thanks found it after major searching and digging around

So here's a link for any else doing the same.

http://forum.snitz.com/forum/topic.asp?ARCHIVE=true&TOPIC_ID=53458<

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