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 ICQ shows incorrect state
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3d
Starting Member

21 Posts

Posted - 17 April 2001 :  16:41:36  Show Profile
My own icq icon is always gray - why?
several members complain that theirs are red even they are online - why

What can I do about that?

Thanks

Brent Trevel
Junior Member

Canada
122 Posts

Posted - 17 April 2001 :  19:41:24  Show Profile  Visit Brent Trevel's Homepage
quote:

My own icq icon is always gray - why?
several members complain that theirs are red even they are online - why
What can I do about that?
Thanks


3d,

You need to open up ICQ and click on the ICQ button (lower left hand corner) and then select 'Preferences'. A window will pop-up with a whole bunch of options, on the left menu bar look for 'Security & Privacy' clicking on it will bring up your privacy options on the right side. To the bottom there should be a check box next to some text saying: "allow others to view my ICQ online/offline status from the web"

You must have this option checked for the snitz ICQ status indicator to work properly. A warning pops up when you check this option telling you that you will become visible to others, but that's what you want right?

I hope this is the correct solution to your problem. If not, let me know, I'll try to help some more.

Sincerely,

Brent Trevel,
Combat Intelligence
www.combatintelligence.com
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Davio
Development Team Member

Jamaica
12217 Posts

Posted - 18 April 2001 :  10:52:14  Show Profile
Also, it will be like that if your in Privacy(Invisible) mode.

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3d
Starting Member

21 Posts

Posted - 18 April 2001 :  11:35:05  Show Profile
Thanks, but i still need help!!

I didn't know about the "allow others to view..." - thanks for the tip. It help some of my members.

But some still have the problem. They icq icon is red even they are online and have checked the "alow others...". Do you have more tips?

A few othes (incuding my self) - our icon is gray and never changes. Do you know what the problem can be?

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Davio
Development Team Member

Jamaica
12217 Posts

Posted - 18 April 2001 :  12:11:20  Show Profile
I don't think there is anything else you can do. I'm online and my icon is still showing I'm offline. It's probably something to do with ICQ. There's nothing much you can do.

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