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GPCasali
Starting Member
Australia
8 Posts |
Posted - 21 March 2013 : 00:22:53
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Hi there.
New here, so bear with my total noobness...
Have posted on the mail sub forum for guidance on a unrelated issue, but here goes a little intro.
I have recently transferred our non-profit association's web site and connected forum to a new hosting company.
The first issue I encountered was an incorrect pointer, as the main site address was returning a 500 Error; luckily, that was overcome by including "login.asp" in the list of server acceptable starting pages.
So at least now members can access directly our log in page:

The issue is this: once they have inputted their name and password and hit the "log in" radio button, they get a 500 error:

Now, the interesting part is that, if you click the cursor on the address bar, next to ".asp" and hit enter on the keyboard, you get in! Nothing else works, not F5, nor reload or going back and trying again, only pressing "enter" on the keyboard!
The good news is that the authentication system works: I have tried using incorrect credentials and it will not allow access, unless you are indeed a registered member.
But for the love of God I cannot figure out why the initial redirect does not work.
Can anyone please lend a hand?
Keep in mind I have extremely limited knowledge and understanding of ASP code: I can see the arguments and try to follow these, but get lost with all the <> "" I encounter, so cannot really troubleshoot.
Here is the code from "xxxxx_login.asp"
This is the code of the "main_menu.asp" page that fails initial redirect:
This may be of assistance: there appears to be no real "main_menu.asp" as such: when I open this file using Dreamweaver it does not display this name as the file in use, but shows "header.asp" as the actual file name. Then, if I click on the various frames of the page, I get different .asp file names: "content.asp" for the left hand menu, "header.asp" for the title and "news.asp" on the main central frame. This is what it looks like to help you better understand what I mean:

So maybe the redirect to this "virtual" "main_menu.asp" page does not work because of the above? Yet, it has always worked before... on the previous host server!
As you can see, I have tried to give as much info as possible, and I am at a loss. As mentioned in the mail thread I have tried contacting web developers for help, but they are all too busy for a non profit; I suspect it may take longer to spot the issue than to actually fixing it.
I leave it up to some good soul on these forums to lend a helping hand.
Any help will be well received!
Cheers Paul
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HuwR
Forum Admin
    
United Kingdom
20595 Posts |
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GPCasali
Starting Member
Australia
8 Posts |
Posted - 21 March 2013 : 03:16:53
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Thanks for the quick reply.
It is version 3.4.03.
We inherited the web site and related forums from a colleague who had become management, hence the members asked for the site to be taken off his hands.
The idea that the code was heavily modified makes sense, as the gentlemen in question is an experienced web designer and developer, with obvious ASP skills.
It goes without saying that we would rather not have to ask him to do this for us... |
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