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omega1
Junior Member
United Kingdom
127 Posts |
 Posted - 26 November 2012 : 16:19:04
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Hi all,
It has been a while since I've had to modify anything on my site and now I can't remember what the normal behaviour is!
I have the forum set up to email me about user registrations, whic his a feature I want.
However, I would also like the forum to send the user an email to inform them that they have registered and the registration is pending approval. Is this not normal behaviour of the forum? If not, how can I do this?
I would also like the forum to notify the user once the registration has been approved by the moderator (as it could be a couple of days, and this will remind them).
Can someone kindly point me in the right direction for this?
Many thanks!
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HuwR
Forum Admin
United Kingdom
20595 Posts |
Posted - 28 November 2012 : 14:52:34
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if you have email validation turned on, then this will send the user an email when they register.
if you have 'restrict registration' enabled also, the member will recieve another email after you have approved their registration
so for what you want, you need to turn both those options on in 'admin options' 'email configuration' |
MVC .net dev/test site | MVC .net running on Raspberry Pi |
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omega1
Junior Member
United Kingdom
127 Posts |
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omega1
Junior Member
United Kingdom
127 Posts |
Posted - 17 December 2012 : 14:04:41
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Hi,
I am not getting any emails generated when a user registers and is awaiting approval (or when I approve them manually).
Where should I start looking for this issue?
My mail settings are correct as I am able to send emails from the site via the 'click to send an email' to the user.
Thanks |
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omega1
Junior Member
United Kingdom
127 Posts |
Posted - 17 December 2012 : 14:18:39
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Right, I have turned OFF 'Restrict Registration' and now I get an email to tell me that a user has registered and is awaiting registration.
BUT no email is sent to the user that registers telling them that they have registered and their status is awaiting approval.
Also, no email is then sent if I manually approve.
What I would like to have is:
- User registers and I get notification to go and approve (I can get this now).
- User gets an email to inform their status is 'awaiting approval'
- I go in and approve their registration.
- They get an email confirming registration has been approved.
At the moment I can only get the first bit to work.
I tried turning on both items as per HuwR's post, but when I did this, I didnt get the 'member awaiting approval' email.
Any ideas?
Thanks in advance as always. |
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HuwR
Forum Admin
United Kingdom
20595 Posts |
Posted - 18 December 2012 : 02:15:54
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- User gets an email to inform their status is 'awaiting approval'this does not happen, you would need to mod the code for thiswhy would you need to, surely they know they have registered.
- They get an email confirming registration has been approved.this should happen out of the box if you have approved them |
MVC .net dev/test site | MVC .net running on Raspberry Pi |
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omega1
Junior Member
United Kingdom
127 Posts |
Posted - 18 December 2012 : 03:25:53
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Hi HuwR
- you would need to mod the code for this
- I'm sure that I had already put the code in for this, could you remind me of which MOD it is?
- this should happen out of the box if you have approved them
- It doesn't at the moment. Which part of the code does this bit as I need to find out why it isn't working?
Thanks!
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Edited by - omega1 on 18 December 2012 03:26:06 |
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omega1
Junior Member
United Kingdom
127 Posts |
Posted - 18 December 2012 : 16:31:13
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Hi,
Ok I have been playing and I am nearly there.
The only thing that isn't working is the email is not being sent when I approve the registration.
Could you point me in the right direction of where that code is to check what might be wrong?
many thanks! |
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HuwR
Forum Admin
United Kingdom
20595 Posts |
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omega1
Junior Member
United Kingdom
127 Posts |
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Carefree
Advanced Member
Philippines
4217 Posts |
Posted - 19 December 2012 : 18:57:28
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| The programs concerned with confirmation EMail are "admin_accounts_pending.asp" and "inc_mail.asp". Since you are receiving EMail, "inc_mail.asp" is probably alright. Post a link to your "admin_accounts_pending.asp" in .txt format for us to look at and we'll try to solve this. |
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omega1
Junior Member
United Kingdom
127 Posts |
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Carefree
Advanced Member
Philippines
4217 Posts |
Posted - 20 December 2012 : 19:13:08
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| 404 Error, not found |
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omega1
Junior Member
United Kingdom
127 Posts |
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omega1
Junior Member
United Kingdom
127 Posts |
Posted - 20 January 2013 : 10:59:42
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Hi,
Any ideas on this one as I still cannot get it to work? It still does not generate an email to the user when I approve the registration...
Any help would be appreciated.
Thanks. |
Visit : My personal site - Website Hosting - Register a domain |
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Carefree
Advanced Member
Philippines
4217 Posts |
Posted - 20 January 2013 : 11:21:20
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| There's nothing wrong with the file you posted, if EMail is being successfully sent by the system for other things, it should automatically notify members when registration has been approved. |
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