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 Help: General / Classic ASP versions(v3.4.XX)
 Members changing email address
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thelodger
Junior Member

United Kingdom
296 Posts

Posted - 11 February 2010 :  14:16:58  Show Profile
Members are saying that when they change their email address it goes ok, but when their look again in the profile, it still shows their old one, so when their try again it then comes up with an error that the new email is already in use.

Anyone come across this and if so what can I do to solve this?

Cheers.

Podge
Support Moderator

Ireland
3776 Posts

Posted - 11 February 2010 :  14:22:52  Show Profile  Send Podge an ICQ Message  Send Podge a Yahoo! Message
That happens if they did not click the confirmation link to confirm their new email address. This has come up before and I believe there is a small code change available that will allow them to re-enter their email address and send a new confirmation email.

Podge.

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thelodger
Junior Member

United Kingdom
296 Posts

Posted - 11 February 2010 :  14:24:35  Show Profile
Cheers podge, is the code on the forum? I will try hunt it out if so.
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AnonJr
Moderator

United States
5768 Posts

Posted - 11 February 2010 :  15:16:57  Show Profile  Visit AnonJr's Homepage
If memory serves it is floating around here somewhere.
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KC
Junior Member

USA
152 Posts

Posted - 11 February 2010 :  15:59:54  Show Profile  Visit KC's Homepage
It could also be their browser cache is just showing the old one.
If they try to enter it again and it says it's in use, then it was actually changed.

Owner of vales.com and Elite Computers.
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