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 Help: General / Classic ASP versions(v3.4.XX)
 Changing super admin with no access to login info
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dacaweb
Starting Member

USA
13 Posts

Posted - 25 September 2009 :  18:55:58  Show Profile
I need help accessing and changing our super admin account permissions. Our old super admin is being uncooperative about giving up the account password.
Thank you most kindly for your help!

Edited by - dacaweb on 29 September 2009 11:47:26

ruirib
Snitz Forums Admin

Portugal
26364 Posts

Posted - 25 September 2009 :  20:04:21  Show Profile  Send ruirib a Yahoo! Message
Technical solution for your problem:

1. Set one of the current admins as the SuperAdmin, by changing the value for intAdminMemberID, as explained here:
http://forum.snitz.com/forum/topic.asp?TOPIC_ID=68761&SearchTerms=intAdminMemberID

2. Use the new SuperAdmin to edit the profile of the rogue admin, demote the account to regular member status and lock the account.

It's rather simple to do this. Let me know if you need further help.


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ruirib
Snitz Forums Admin

Portugal
26364 Posts

Posted - 25 September 2009 :  20:09:14  Show Profile  Send ruirib a Yahoo! Message
You're welcome.


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Classicmotorcycling
Development Team Leader

Australia
2085 Posts

Posted - 26 September 2009 :  17:42:06  Show Profile
Dacaweb,

do not delete your post or change the title to "Problem solved (nm)" as now nobody knows what it was about and if someone had the same issue, then they will have to go through the whole thing and wait instead of saying "that is the same issue I am having and that's how you fix it".


Cheers,

David Greening
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dacaweb
Starting Member

USA
13 Posts

Posted - 29 September 2009 :  11:44:04  Show Profile
Sorry for any inconvenience, I was worried about the potentially litigious nature of the situation. I'll fix the original post.
Thanks again for your help, truly.
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