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mafifi
Junior Member

USA
308 Posts

Posted - 24 February 2009 :  22:05:13  Show Profile  Send mafifi an ICQ Message
I installed Snitz forums on my web site about a year ago. About a week ago some of the users noticed some performance issue when inserting records in the database. When I tested I found that it takes about 45 seconds to reply to or post a new topic. I did not see any performance issues when I edit one of my previous posts. My database is on a separate server from the application server where Snitz is installed. I checked the application server performance and error logs and did not see any anomalies. I logged on the application server and browsed to the site and with the same performance issues. The database (SQL 2000) is fine, as I had a DBA look at it and did not see anything out of place. I also tried Fiddler and it shows that the application stalls at 'post_info.asp' file. I built a new database and used fresh data (I did not use the legacy data), then re-installed Snitz in a different directory and the test is flying. Less than .02 seconds to generate the page. I am working on this issue since 7:30 AM and it is almost 10:00 PM now, so any help or ideas will be greatly appreciate it.<

Regards,

Mo

Edited by - mafifi on 25 February 2009 08:51:46

HuwR
Forum Admin

United Kingdom
20584 Posts

Posted - 25 February 2009 :  01:41:44  Show Profile  Visit HuwR's Homepage
do you have subscriptions enabled ?<
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mafifi
Junior Member

USA
308 Posts

Posted - 25 February 2009 :  06:45:22  Show Profile  Send mafifi an ICQ Message
quote:
Originally posted by HuwR

do you have subscriptions enabled ?



Yes, "Subscribe to Whole Board".<

Regards,

Mo
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HuwR
Forum Admin

United Kingdom
20584 Posts

Posted - 25 February 2009 :  06:52:21  Show Profile  Visit HuwR's Homepage
then that is what is causing your problem, everytime someone posts it will be sending an email to everyone who is subscribed.<
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AnonJr
Moderator

United States
5768 Posts

Posted - 25 February 2009 :  09:15:32  Show Profile  Visit AnonJr's Homepage
Just as an FYI, when you go back and edit the original post its hard for someone to follow what's going on and provide appropriate help.<
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mafifi
Junior Member

USA
308 Posts

Posted - 25 February 2009 :  09:23:32  Show Profile  Send mafifi an ICQ Message
quote:
Originally posted by AnonJr

Just as an FYI, when you go back and edit the original post its hard for someone to follow what's going on and provide appropriate help.



I just corrected a spelling error. Sorry.<

Regards,

Mo
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Podge
Support Moderator

Ireland
3775 Posts

Posted - 25 February 2009 :  09:25:00  Show Profile  Send Podge an ICQ Message  Send Podge a Yahoo! Message
Which email component are you using ?<

Podge.

The Hunger Site - Click to donate free food | My Blog | Snitz 3.4.05 AutoInstall (Beta!)

My Mods: CAPTCHA Mod | GateKeeper Mod
Tutorial: Enable subscriptions on your board

Warning: The post above or below may contain nuts.
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mafifi
Junior Member

USA
308 Posts

Posted - 25 February 2009 :  11:20:43  Show Profile  Send mafifi an ICQ Message
quote:
Originally posted by Podge

Which email component are you using ?



ASPEMail<

Regards,

Mo
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HuwR
Forum Admin

United Kingdom
20584 Posts

Posted - 25 February 2009 :  12:51:52  Show Profile  Visit HuwR's Homepage
if you have the paid version rather than the free version then you should be able to use the queueing functions of aspemail which should aleviate most of the problem<
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Podge
Support Moderator

Ireland
3775 Posts

Posted - 25 February 2009 :  15:06:06  Show Profile  Send Podge an ICQ Message  Send Podge a Yahoo! Message
Thats whats I was going to suggest as thats what I use and it works quite well. Using CDOSYS (as opposed to the free version of ASPEmail) should also see a significant performance benefit.<

Podge.

The Hunger Site - Click to donate free food | My Blog | Snitz 3.4.05 AutoInstall (Beta!)

My Mods: CAPTCHA Mod | GateKeeper Mod
Tutorial: Enable subscriptions on your board

Warning: The post above or below may contain nuts.
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mafifi
Junior Member

USA
308 Posts

Posted - 25 February 2009 :  18:17:06  Show Profile  Send mafifi an ICQ Message
Thanks for the feedback. I will start by the paid version of ASPEmail sometime this weekend or early next week. I will keep you in the loop.<

Regards,

Mo
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Podge
Support Moderator

Ireland
3775 Posts

Posted - 25 February 2009 :  18:57:48  Show Profile  Send Podge an ICQ Message  Send Podge a Yahoo! Message
Try CDOSYS first if its available. It should be if you're in Windows 2003+<

Podge.

The Hunger Site - Click to donate free food | My Blog | Snitz 3.4.05 AutoInstall (Beta!)

My Mods: CAPTCHA Mod | GateKeeper Mod
Tutorial: Enable subscriptions on your board

Warning: The post above or below may contain nuts.
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mafifi
Junior Member

USA
308 Posts

Posted - 27 February 2009 :  17:50:04  Show Profile  Send mafifi an ICQ Message
quote:
Originally posted by HuwR

then that is what is causing your problem, everytime someone posts it will be sending an email to everyone who is subscribed.



Therefore, if I change the setting to [Topic] or [Forum] then all new users will be restricted to these new settings, correct. What happened to existing users, Will they remain board-wide subscribers until they make the changes or the administrator makes the changes on their behalf?<

Regards,

Mo

Edited by - mafifi on 27 February 2009 17:50:47
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mafifi
Junior Member

USA
308 Posts

Posted - 01 March 2009 :  12:16:52  Show Profile  Send mafifi an ICQ Message
quote:
Originally posted by Podge

Try CDOSYS first if its available. It should be if you're in Windows 2003+<



I have tried CDOSYS this morning and I did not see any improvements (45 seconds). I will try the paid version of ASPEmail sometime tomorrow.

Regards,

Mo
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mafifi
Junior Member

USA
308 Posts

Posted - 01 March 2009 :  12:55:47  Show Profile  Send mafifi an ICQ Message
According to ASPEmail documentation (http://www.aspemail.com/manual_07.html), I will have to enter the following:
objNewMail.Queue = True

before
objNewMail.Send

in file 'inc_mail.asp'. Right?

Regards,

Mo

Edited by - mafifi on 01 March 2009 13:01:39
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Podge
Support Moderator

Ireland
3775 Posts

Posted - 02 March 2009 :  07:46:45  Show Profile  Send Podge an ICQ Message  Send Podge a Yahoo! Message
You need to set the service up on the server first.

Podge.

The Hunger Site - Click to donate free food | My Blog | Snitz 3.4.05 AutoInstall (Beta!)

My Mods: CAPTCHA Mod | GateKeeper Mod
Tutorial: Enable subscriptions on your board

Warning: The post above or below may contain nuts.
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