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bubu678
Starting Member

13 Posts
Posted - 22 December 2008 :  03:25:55  Show Profile
I moved a forum to another webhost. It is more of a selfmanaged one using Plesk control panel which supports ASP & PHP. It does support CDOSYS (II6 and the DLL is in \system32). Also ran the testemailcomponent.asp script which showed it as the only source.

In the control panel, the Email Address is just mydomain.com. It didn't work from the start so after reading the forum, some modified inc_mail.asp. I resorted to that, but still no go. I modified it as:
	        'Set and update fields properties
        	Flds("http://schemas.microsoft.com/cdo/configuration/sendusing") = 2 'cdoSendUsingPort
	        Flds("http://schemas.microsoft.com/cdo/configuration/smtpserver") = strMailServer
		Flds("http://schemas.microsoft.com/cdo/configuration/smtpauthenticate") = 1
		Flds("http://schemas.microsoft.com/cdo/configuration/sendusername") = "webmaster"
		Flds("http://schemas.microsoft.com/cdo/configuration/sendpassword") = "xxxxxxxx"
        	Flds.Update


Anything that I should add/change.

Thanks for any help<

ruirib
Snitz Forums Admin

Portugal
26364 Posts
Posted - 22 December 2008 :  06:02:52  Show Profile  Send ruirib a Yahoo! Message
Usually the host has some sort of guide to help with that. Alternatively, contact them to see if there is something you need to do to get the email working.

Anyway, no email address is mydomain.com. Email addresses have specific syntaxes (xxx@mydomain.com). Maybe you were talking about mail server address. If that is the case, try localhost as the email server address and make sure you specify an admin email address valid to your domain.<

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bubu678
Starting Member

13 Posts
Posted - 22 December 2008 :  17:25:15  Show Profile
Thanks for the response.

I have limited assistance on the hosting side, but will try. Could it be a port issue?

I have changed the E-mail Server Address: localhost
and have a valid email address from that email server.

Thank you for any other suggestions.<
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ruirib
Snitz Forums Admin

Portugal
26364 Posts
Posted - 22 December 2008 :  19:43:23  Show Profile  Send ruirib a Yahoo! Message
As things stand, it can be a lotta things. You really need to find what is needed from your host. Sometimes they have example scripts available. Have you checked that?<

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bubu678
Starting Member

13 Posts
Posted - 23 December 2008 :  11:08:58  Show Profile
Got it solved finally. By taking a look at the SMTP Activity logs on the server, it showed that the authentication failed due to either invalid user name or password. After verifying that they were OK, I then modified the sendusername to be in full (ie webmaster@mydomain.com) and it worked.

I think that this should be somehow documented a bit clearly for anybody who is using SMTP authentication. Maybe it is and I missed it.

Thanks for your help.

Cheers<
Edited by - bubu678 on 23 December 2008 11:09:16
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ruirib
Snitz Forums Admin

Portugal
26364 Posts
Posted - 23 December 2008 :  11:15:28  Show Profile  Send ruirib a Yahoo! Message
Glad you sorted it .<

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bonrea
Starting Member

2 Posts
Posted - 05 March 2009 :  12:40:41  Show Profile
quote:
Originally posted by bubu678

I then modified the sendusername to be in full (ie webmaster@mydomain.com) and it worked.


Please tell me where to find the setting for the sendusername. My smtp server requires authentication as well and won't send with it the user name and password.
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Podge
Support Moderator

Ireland
3775 Posts
Posted - 05 March 2009 :  12:50:02  Show Profile  Send Podge an ICQ Message  Send Podge a Yahoo! Message
You need to open up inc_mail.asp and edit the following lines in red/blue;

	        'Set and update fields properties
        	Flds("http://schemas.microsoft.com/cdo/configuration/sendusing") = 2 'cdoSendUsingPort
	        Flds("http://schemas.microsoft.com/cdo/configuration/smtpserver") = strMailServer
		Flds("http://schemas.microsoft.com/cdo/configuration/smtpauthenticate") = 1
		Flds("http://schemas.microsoft.com/cdo/configuration/sendusername") = "webmaster"
		Flds("http://schemas.microsoft.com/cdo/configuration/sendpassword") = "xxxxxxxx"
        	Flds.Update


Don't forget to remove the ' before Flds. If you're still having problems can you post that section of your inc_mail.asp with your password & email address replaced with ************ ?
Podge.

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AnonJr
Moderator

United States
5768 Posts
Posted - 05 March 2009 :  12:51:10  Show Profile  Visit AnonJr's Homepage
As has been posted elsewhere, in inc_mail.asp, under the component you are using, you'll likely see two lines commented out that need to be uncommented and edited appropriately.

Edit: Seems Podge beat me to it...
Edited by - AnonJr on 05 March 2009 12:52:21
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